Midtown Kia

Wonderful experience. Jeremy Miers was my salesperson he was friendly, efficient and got me into the vehicle I wanted and got me a payment I could live with. was friendly, efficient and got me into the vehicle I wanted and got me a payment I could live with. More

Nice friendly staff that let me shop around on two different visits before i purchased the right car. My first trip to thevservice center was smooth and fast. different visits before i purchased the right car. My first trip to thevservice center was smooth and fast. More

Everyone was a pleasure to work with! Bo Chase took care of us with great communication and detail. We will return for any future car needs. of us with great communication and detail. We will return for any future car needs. More

Emily in your service department is an absolute rock star. She helped me out with my stinger more than anybody. She really cares and it shows! star. She helped me out with my stinger more than anybody. She really cares and it shows! More

I called and told them I had received notification of a system update on my Kia. An appointment was made and everything was handle nicely system update on my Kia. An appointment was made and everything was handle nicely More

I have the same experience every time, I’m paying for s service agreement to cover my oil changes, but every time regardless if I say anything or not, when I go to get my car they have no idea. Ok, I get m service agreement to cover my oil changes, but every time regardless if I say anything or not, when I go to get my car they have no idea. Ok, I get maybe I need to remind someone. What I’m getting tired of is being treated like it’s my fault they have to redo the ticket. And then have papers slammed down at me. Then I fee bad for upsetting the person waiting one me. With that said, I would have been fired from any job if I had acted that way. I guess what I’m trying to say is, if I wasn’t mad about the miscommunication, as the customer, and only voiced my concern for their inconvenience, why was I getting papers slammed on the counter at me? I guess it’s the shortage of employees, but I’m kind of dreading having to come back. More

Kandy provides great costumer service! She made sure that I understood every step to get approved for the car that I wanted, very friendly and professional. that I understood every step to get approved for the car that I wanted, very friendly and professional. More

I had the best experience from the sales person, her manager and financial. Very friendly. I couldn’t ask for a better place to buy a car manager and financial. Very friendly. I couldn’t ask for a better place to buy a car More

The worst service ever I pull my vehicle and send it to The worst service ever I pull my vehicle and send it to Ferguson. From the receptionist to the general service manager. It's the worst ever. The worst service ever I pull my vehicle and send it to Ferguson. From the receptionist to the general service manager. It's the worst ever. More

Since we bought our KIA Soul! The quality of service has deteriorated substantially. Most recently no one answers the service line. The voice mail message assured the caller someone will return the call “pr deteriorated substantially. Most recently no one answers the service line. The voice mail message assured the caller someone will return the call “promptly,” but 24 hours later & still no response is unacceptable. I finally got an answer by calling the Sales line, which answered promptly—proving y’all are very interested in selling vehicles, but not so interested in servicing them. SMH More