Midtown Kia

The sales rep was really helpful and showed me the ends and outs of the car i bought and was really funny and really nice even when we had a lot of people im the little office and outs of the car i bought and was really funny and really nice even when we had a lot of people im the little office More

Great experience awesome service will continue to bring my car to this location ..was very pleased with service and prompt appointments available and very convenient my car to this location ..was very pleased with service and prompt appointments available and very convenient More

My experience has been pretty unfortunate thus far. I was told that a part had to be ordered, and I had to follow up repeatedly to find out what the status was. I left several messages, none of which were an told that a part had to be ordered, and I had to follow up repeatedly to find out what the status was. I left several messages, none of which were answered. I finally got a response after I messaged them through Facebook asking if they were affiliated with Ferguson Kia, thinking that might be a better choice. The part arrived a couple of days later, and I took my car in. They said that it was finished, however, the reason I needed a repair was because the heat/air/defroster was not blowing at all, and it now blows setting 4 only. They also charged me $80 more than they had initially said that it would be. Admittedly, they refunded $38 of it after I said something, but it seems as if they could have informed me that there was going to be that much difference in cost. After they looked at it again, they said that it would be another part that they have to order, and it would be $50, but they would only charge me for the part. It has not arrived yet as far as I am aware. I’m deeply disappointed at this point, and it’s unlikely that I’ll return there if any other option is available. They are also pretty lax in their mask requirements, despite a city ordinance and record breaking numbers of Covid cases. I would not recommend them whatsoever based on this experience. More

Midtown Kia Motors has nice polite employees good customer service quick service no long time waiting nice and polite has a very clean waiting room customer service quick service no long time waiting nice and polite has a very clean waiting room More

This dealership has a lot of helpful people. Most whom genuinely want to help. They are eager and willing to answer all of my questions. genuinely want to help. They are eager and willing to answer all of my questions. More

Midtown Kia is a great place to buy a car and return for ongoing service. They are always fast, friendly and helpful. I highly recommend them! ongoing service. They are always fast, friendly and helpful. I highly recommend them! More

They are always great. Very friendly and very detailed. I would never take my Kia anywhere else. I like the online scheduling. It is very easy and very convenient. would never take my Kia anywhere else. I like the online scheduling. It is very easy and very convenient. More

I have been taking my Sorento to Midtown for several years and the customer service has been great. I would highly recommend Midtown to anyone. years and the customer service has been great. I would highly recommend Midtown to anyone. More

The service department was attentive, helpful, and thorough. I feel I can trust them to do the job well and to not take advantage. continue to return for our factory service and warranty work. thorough. I feel I can trust them to do the job well and to not take advantage. continue to return for our factory service and warranty work. More

Our relationship with Midtown started off VERY rough, but the managers Chris Gibson and Brody Nuckolls got everything lined out in the end! We LOVE our 2021 Telluride and have gotten SO many compliments on i the managers Chris Gibson and Brody Nuckolls got everything lined out in the end! We LOVE our 2021 Telluride and have gotten SO many compliments on it! More