Midtown Kia

Service was awesome,they offered me Breakfast and every employee that came in spoke and said Good morning and that made me feel very comfortable.They where very friendly and helpful.My experience was aweso employee that came in spoke and said Good morning and that made me feel very comfortable.They where very friendly and helpful.My experience was awesome can't wait to come back. More

The service advisor Emily Clark did a great job and tackled getting my car fixes and a a reasonable price and very professional. Thank you tackled getting my car fixes and a a reasonable price and very professional. Thank you More

Of the last 3 dealerships my wife and I have done business with this one is by far the best. Luis is friendly and seems very easy going. He was very informative but yet not pushy, a very hard bal business with this one is by far the best. Luis is friendly and seems very easy going. He was very informative but yet not pushy, a very hard balance for most sales people to master! Michael is super friendly and respectful. He worked very hard to get us a lower interest rate. He also answered all my questions making sure I understood all the paperwork. More

Always have had good service from this location. Would recommend for service. Bought my car from them as well. Good selection and price. A good deal. recommend for service. Bought my car from them as well. Good selection and price. A good deal. More

I had a great experience at the dealership. Bo was extremely helpful and personable. I tell all my friends to go see him when they're ready to buy! extremely helpful and personable. I tell all my friends to go see him when they're ready to buy! More

Melissa and Jason Herzog made this buying experience a really stress free one - and this is my 4th Kia! Really happy with my car!! Michael in Finance was awesome and so helpful with the financing and ex really stress free one - and this is my 4th Kia! Really happy with my car!! Michael in Finance was awesome and so helpful with the financing and explained everything in detail. Everyone went above and beyond in all the steps of my purchase, even other sales people were super friendly. All the changes that have been made in the last 3 years are a major improvement. I hope the service department is as great as the sales group. More

Great service and people who work hard for you to get the car you want. Definitely would recommend the dealership because they are wonderful people car you want. Definitely would recommend the dealership because they are wonderful people More

I found the overall process painful. We initially had discrepancies on the purchase agreement where we instructed our salesperson the payoff amount of our trade-in vehicle was to be factored in to the bo discrepancies on the purchase agreement where we instructed our salesperson the payoff amount of our trade-in vehicle was to be factored in to the bottom line. We then later came to find out he said “we told him we would take care of the payoff.” Nonetheless, the amounts were not correct and I feel that it was a ploy to show a lower “out the door cost.” When coming to pick up the vehicle, which was said to have been “ready”, it took an additional hour for the vehicle to be fueled up and detailed. We sat around in a dealership that was 85 degrees, while the owner sat back in his office in a cool 65 degrees watching golf on his tv with his customers sweating. Our vehicle was supposed to come with two key fobs, and somehow our vehicle that came in off the truck for delivery 3 days prior didn’t have the second one available?? So it has to be mailed to us. The paperwork I signed apparently has to be done electronically but the system was down, so I have to go back in today to electronically sign the same documents I already did. At the end of the experience, our salesman didn’t even thank us for the business or shake my hand after spending $52,000 with the dealership. We really like the vehicle we got, but it’s just a few more reasons why people generally hate shopping for vehicles and dealing with dealerships. Jason Fountain is the only reason I awarded this survey two stars. He has been helpful and responsive throughout the process. More