Midtown Kia

My sales rep Kandice Moore was very knowledgeable and helpful in getting into my newer Kia. The people I worked with very nice also. I would buy from them again. helpful in getting into my newer Kia. The people I worked with very nice also. I would buy from them again. More

Despite they had a reported five-day back up, they took care of my flat tire promptly, within an hour and a half , not bad for being as busy as they were. And they were gracious about it. care of my flat tire promptly, within an hour and a half , not bad for being as busy as they were. And they were gracious about it. More

This was literally the worst experience I’ve ever had. I dropped my car off after a check engine light warning. The service technician Logan would not return my calls. I went in person and he told me that m dropped my car off after a check engine light warning. The service technician Logan would not return my calls. I went in person and he told me that my car needed a replacement engine. When I said I would take it somewhere else he stopped me and said that Midtown Kia would cover the costs as well as reimbursement on my rental car. This led to six weeks of nothing being done, service techs telling me they are working on getting approval. I had to get Kia consumer affairs involved and then finally after six weeks and being out 2000 in rental car fees, the service tech advised oh well it’s not the engine but we can diagnose it for 260. Are you kidding me? I took it to my mechanic two days later fixed. Kia now won’t return my calls or reimburse me on my rental cars. I will be filing a small claims lawsuit against Midtown Kia. I would give this rating a negative number but it won’t allow me to do that. More

Emily made everything I needed to happen, it was taken care of with my Service visit, I highly recommend this dealership to anyone looking to buy a KIA/ K5 care of with my Service visit, I highly recommend this dealership to anyone looking to buy a KIA/ K5 More

So beyond happy with our new vehicle. The staff was so very helpful and kind, especially Luis and Michael. Very pleased! Thank you so much! very helpful and kind, especially Luis and Michael. Very pleased! Thank you so much! More

I really like this dealership a lot. They treat you like part of the family even when you have less than perfect credit. I was thinking I won't be able to get a car but they helped push me through. Now I vi part of the family even when you have less than perfect credit. I was thinking I won't be able to get a car but they helped push me through. Now I visit for oil changes or whatever the car needs. More

I had a great experience at Kia, since the moment I got there, Ron thanks for such a great customer service. I will definitely be returning to Midtown Kia. Enjoying my 2021 Telluride there, Ron thanks for such a great customer service. I will definitely be returning to Midtown Kia. Enjoying my 2021 Telluride More

The staff was very professional and knowledgeable. The vehicle was very clean and ready to go. Everyone was very friendly. All my questions were addressed. vehicle was very clean and ready to go. Everyone was very friendly. All my questions were addressed. More

I popped in yesterday to look at Kia for the very first time after seeing a commercial that intrigued me, a little googling to find this car at the top of many lists (even impressing my husband) I drove of time after seeing a commercial that intrigued me, a little googling to find this car at the top of many lists (even impressing my husband) I drove off in my new 2021 telluride!! The car sold itself BUT my salesman Kam was AMAZING, GM Chris G. was AWESOME and Michael the finance guy... FANTASTIC! Best car buying experience hands down. They were fast and made sure I was happy and got exactly what I wanted. They all went above and beyond. It was a small town dealership feel in the big city of Tulsa. Do I recommend Midtown Kia? HECK YES!! More

The service itself was great, fast, and a reasonable price. However the customer service was of very poor quality, halfway through handing me papers and a receipt walking away to call someone. Clearly v price. However the customer service was of very poor quality, halfway through handing me papers and a receipt walking away to call someone. Clearly very busy, but were not juggling the people they had in person well. Eventually a young girl came in and noticed I was waiting to finish and was able to help me. I will try again before not using this dealership! I do not know the names of the associates that were helping me. More