Midtown Kia

Great customer service and all around pleasant car-buying experience. I will definitely be shopping here again...and I will encourage my friends to shop here as well. experience. I will definitely be shopping here again...and I will encourage my friends to shop here as well. More

Too bad MidTown Kia doesn’t answer their phones or return phone calls. Had to finally get them through Facebook messenger to even find out it they were still in business phone calls. Had to finally get them through Facebook messenger to even find out it they were still in business More

Someone has used my phone number on your info form. I have called to report it at least 3 times to no avail. Bad response! have called to report it at least 3 times to no avail. Bad response! More

excellent work they had me in and out fast, updated me on my vehicles needs, car was cleaned just right, staff all friendly, thank you so much! my vehicles needs, car was cleaned just right, staff all friendly, thank you so much! More

I was treated very well The waiting area was not crowded and most of the customers and employees wore masks. Everyone should have one on in this virus pandemic. I was fortunate to have a coupon for an oil and most of the customers and employees wore masks. Everyone should have one on in this virus pandemic. I was fortunate to have a coupon for an oil change or I would not have been there because of the pandemic. More

We bought a 2021 Telluride from Midtown. The sales team was fantastic! We did have a miss communication on getting the widows tinted and the time frame for the wheels getting powder coated. But like I sai was fantastic! We did have a miss communication on getting the widows tinted and the time frame for the wheels getting powder coated. But like I said the said team was fantastic. Thanks More

We were in the market to buy a new car, and my sister recommended the Kia Soul, as she has one and loves it. I'm a taller guy and she assured me that the headroom would amaze me. So while we were "kickin recommended the Kia Soul, as she has one and loves it. I'm a taller guy and she assured me that the headroom would amaze me. So while we were "kicking tires" with our sales man Jason, we looked at the numbers and decided to take a test drive. I knew before I was off the lot that I really liked the feel of the car. Back at the dealership, we put together the paperwork and drove it off the lot that night! Very excited and we are really enjoying the car. Jason is a really personable guy, and made this entire process a pleasure. More

Always super nice & not a terribly long wait. I asked what a piece of equipment was as I pulled into breezeway garage. The service guy did not have to explain it to me so I really appreciated the time he what a piece of equipment was as I pulled into breezeway garage. The service guy did not have to explain it to me so I really appreciated the time he took & looking forward to the new technology goi g to be used on my next visit. More

Midtown Kia was a bad experience on every level. They charge the highest rate for their vehicles then competitors, but provide the worse experience. Got a new Telluride and it took them over two months t charge the highest rate for their vehicles then competitors, but provide the worse experience. Got a new Telluride and it took them over two months to finish the work on the car. They also had me come to the dealership multiple times saying the work was done and it was not, completely wasting my time. Every member I dealt with was inept, and gave wrong information. They also took forever to get me my license plate and registration, but had no delay filing my lease and making me pay for two months with no vehicle. And to add a cherry on top of my experience, my wife went in to pick up the license plate and was met with disrespectful and rude staff. Don’t even trust this dealership to change my oil. I’ll be using Ferguson from now on More

Took them 11 days to fix my car. Quoted me 900.00 for bumper and 600.00 for struts. When I picked up my car they said they took off 300.00 for a discount for having it so long but still charged the same bumper and 600.00 for struts. When I picked up my car they said they took off 300.00 for a discount for having it so long but still charged the same amount that they quoted. More