Midtown Kia

Was early for appointment and they got me right in. Kept me updated as to what was happening. Told me it would be 45 min to an hour. Took about an hour so all good. Only thing is this was first oil chang me updated as to what was happening. Told me it would be 45 min to an hour. Took about an hour so all good. Only thing is this was first oil change at 5k and I would have assumed tire rotation was a part of servicing but since I did not mention tire rotation they only changed oil. I would think any dealer service would include tire rotation. That's the only reason not 5 stars More

Excellent service, always out to help me. I called on short notice and they were able to take me in. I will always get my service there.!! short notice and they were able to take me in. I will always get my service there.!! More

I was very satisfied with the recent service that I received from Midtown Kia. Although quite surprised that the transmission went out with less than 5k miles. I was assured that it was be taken care o received from Midtown Kia. Although quite surprised that the transmission went out with less than 5k miles. I was assured that it was be taken care of promptly and it was. A loaner vehicle was immediately available and appreciated. More

I took my Optima to because the paint was peeling off. The SM said he would contact Kia and I haven’t heard back since. Poor customer service and don’t recommend them at all. The SM said he would contact Kia and I haven’t heard back since. Poor customer service and don’t recommend them at all. More

The service was top notch and everything handled impeccably. The service was completed on time and according to the explanation as provided by the service advisor impeccably. The service was completed on time and according to the explanation as provided by the service advisor More

Heather was outstanding. She went the extra mile. She was extremely nice. Outstanding!!!! She update our sticker for the mileage without any issues. We have had issues every time was extremely nice. Outstanding!!!! She update our sticker for the mileage without any issues. We have had issues every time More

Allen was amazing. We are so very pleased with our experience at Midtown Kia. We will definitely be recommending them to our friends and family experience at Midtown Kia. We will definitely be recommending them to our friends and family More

Great! They make sure I’m taken care if quickly and efficiently. Weather I schedule an appointment or walk in to have something done I’m always met with great service and friendly faces. efficiently. Weather I schedule an appointment or walk in to have something done I’m always met with great service and friendly faces. More

KIA empowers are willing to di there best to get you in a car. We were so shoked when we got approved for a New 2020 Kia. They are so nice and cares about you the second you walk in there doors.. I recommend car. We were so shoked when we got approved for a New 2020 Kia. They are so nice and cares about you the second you walk in there doors.. I recommend this car lit to everyone, Thank you so very much More

Comfortable, easy to communicate with, informed, patience, relaxed, friendly, attentive and professional. Went to look and purchased. Happy with the total experience and car and will let our friends patience, relaxed, friendly, attentive and professional. Went to look and purchased. Happy with the total experience and car and will let our friends know. Thank You😀 More