Midtown Kia

Very pleased with the work and level of communication. I'll take my vehicle back for service in the future. Fixed the problem correctly the first time. I'll take my vehicle back for service in the future. Fixed the problem correctly the first time. More

Great service department! Very friendly and helpful. Got my vehicle done in a timely manner. Would definitely recommend. Five stars. I will come here again to have my vehicle serviced. Got my vehicle done in a timely manner. Would definitely recommend. Five stars. I will come here again to have my vehicle serviced. More

Great dealership really looks to help you and get you what you need that won't be a inconvenience to you. Very nice and helpful what you need that won't be a inconvenience to you. Very nice and helpful More

This dealership is one reason is one of the reasons l would be hard-pressed to buy anything but a Kia. Satisfied completely and grateful. would be hard-pressed to buy anything but a Kia. Satisfied completely and grateful. More

The service is always fine. Reasonably priced and they don’t push more service than is necessary. Don’t know what else to write. Thanks. don’t push more service than is necessary. Don’t know what else to write. Thanks. More

I took my car in for an oil change. Service was swift, and the staff was kind and very competent. I highly recommend Midtown Kia for anyone wanting to purchase or service a car. and the staff was kind and very competent. I highly recommend Midtown Kia for anyone wanting to purchase or service a car. More

I have always had wonderful service. Heather takes great pride and is very knowledgeable. I have all my maintenance done at this dealership because they treat me very good. pride and is very knowledgeable. I have all my maintenance done at this dealership because they treat me very good. More

Service department needs all new management My wife and I bought a 2019 Kia Sorento from this dealership. The buying experience was alright. BUT the service department is lacking in every aspect My wife and I bought a 2019 Kia Sorento from this dealership. The buying experience was alright. BUT the service department is lacking in every aspect. I am an ASE certified technician, but against my better judgement we decided to let them service her Sorento for the first time because I was busy. We asked for the BG oil change, then were informed as she was getting her keys back that they had performed the wrong oil change. So she had to wait for another oil change (which we of course paid the difference on, no big deal there). Then I took her Sorento to my shop for an actual BG oil service, the first time of course. I lift the vehicle and find the oil filter barely screwed on and leaking oil, the engine almost a full court low, and the drain plug tightened to 20 lb. ft OVER what factory torque specifications call for. So I take pictures and a video of just how loose the oil filter was, and a video of just how far over factory specs that the drain plug was tightened. I called the service department immediately and conveniently the service manager was “out” for the day (he wasn’t. I called as a less disgruntled customer and spoke with him). So I left a message for him to call me (still no call, this was over a week ago). I also called Kia North America and filed a complaint about this dealership. TAKE YOUR KIA SOMEWHERE ELSE! More

I had a great experience at Midtown Kia!! I highly recommend giving them a shot at any of your vehicle needs! They went above and beyond my needs. recommend giving them a shot at any of your vehicle needs! They went above and beyond my needs. More

I only had to wait one hour and 15 minutes. The staff was not friendly at all. A lady in the waiting we talk about maybe we should come thru the week. not friendly at all. A lady in the waiting we talk about maybe we should come thru the week. More