Midtown Kia

Used to recommend kia I used to highly recommend kia, not anymore. Appointments are recommended but not honored. At one point I asked for a list of what I needed done with I used to highly recommend kia, not anymore. Appointments are recommended but not honored. At one point I asked for a list of what I needed done with every intention of getting it done there. Never got it. My most recent recall, light came back on after it was "fixed" I was told it may cost me $100 to find out what may be wrong. May be my problem may be theirs, not willing to bet $100 bucks on it. Treatment over the last few years lost you a loyal Kia customer. More

Fast, Friendly Service We took our KIA Soul in for scheduled maintenance. Even though we did not have an appointment they took the car right in & performed the necessary che We took our KIA Soul in for scheduled maintenance. Even though we did not have an appointment they took the car right in & performed the necessary checks on our vehicle. More

Telluride Purchase Andre Starks and Allen Starks assisted me in the purchase of a Telluride SX. I was impressed by how much Andre actually knew about the features and d Andre Starks and Allen Starks assisted me in the purchase of a Telluride SX. I was impressed by how much Andre actually knew about the features and details of the Telluride. I never felt pressured 1 time on buying. Allen was upfront about the asking price and what type financing was available. I would recommend both Andre and Allen to anyone looking for a Kia and give them a 10 star rating if I could. However, I was not impressed with the guy that did my financing. Don’t remember his name but he got the job done in the end. I do remember his last words, “That’s a big hole you just made”. Thank you for reminding me of how much debt I just committed to. If I wasn’t fully committed...I would have backed out on those last words. I still love my Telluride. Thank you Midtown Kia. More

Amazingly Out if this World I just came by to see what color options were available in the sportage. Michael A was fantastic and very informative. He took the extra time to answe I just came by to see what color options were available in the sportage. Michael A was fantastic and very informative. He took the extra time to answer all my questions and made sure I had a awesome customer experience. I would highly recommend Midtown to anyone including Michael. More

Tonya N was super great From the moment I stepped through the door Tanya was there to help me she was so attentive and so nice I appreciate it when the salesperson is not pus From the moment I stepped through the door Tanya was there to help me she was so attentive and so nice I appreciate it when the salesperson is not pushy thank you so much,, even Sammy the dog and his owner or very nice More

Amazing Brian and allen were fast sweet amazing and to the point! Very considerate to all my needs i am definitely coming to them in the future! Brian and allen were fast sweet amazing and to the point! Very considerate to all my needs i am definitely coming to them in the future! More

Good experience Everything was good. Just wish it was a bit faster. I love my car. The staff was very helpful and very friendly. Thank you Midtown Kia Everything was good. Just wish it was a bit faster. I love my car. The staff was very helpful and very friendly. Thank you Midtown Kia More

Everyone was courteous and pleasant. The salesman Adam was Great dealership to buy a vehicle. Dealership had a good variety of vehicles and the salesman was very knowledgeable and very helpful. I would buy fro Great dealership to buy a vehicle. Dealership had a good variety of vehicles and the salesman was very knowledgeable and very helpful. I would buy from them again. More

Missed opportunities Travis is great 5 star service manager. Overall the dealership is rated 4. There are missed service and sales opportunities. I've purchased 5 Kia's fr Travis is great 5 star service manager. Overall the dealership is rated 4. There are missed service and sales opportunities. I've purchased 5 Kia's from the previous owners. More

Heather was Awesome, the other guy, not so much! When I first walked in Heather greeted us! She made sure one of the men at the front was aware that I was there, because she was about to leave. The m When I first walked in Heather greeted us! She made sure one of the men at the front was aware that I was there, because she was about to leave. The man she spoke to completely ignored her! When she repeated herself, obviously for the sake of making sure he heard her, he rudely replied “I’ll get to them!” Heather went ahead and got me checked in, all the while with a smile on her face! The rude man (I really wish I had gotten his name) never once acknowledged me or looked away from the screen he was scowling at! Heather, must have noticed how awkward the whole thing made me feel because she kept apologizing! She was so professional and kind, and I honestly appreciated that! Everything else about my visit was awesome, including getting to see all the dogs in the building! The rudeness of the one man really irked me, and I honestly feel like he needs a lesson in customer service, but alas Heather saved the day and made me feel like an appreciated customer! More