Midtown Kia

Excellent Experience Travis and Rick were actually fun to deal with. I have been dealing with Midtown KIA since I bought my Cadenza from them in February 2015 and have ALW Travis and Rick were actually fun to deal with. I have been dealing with Midtown KIA since I bought my Cadenza from them in February 2015 and have ALWAYS received the best and most professional buying and service experiences. Thanks guys. More

Great service! Very friendly and accommodating. We appreciated the ride to the nearby mall to do some shopping. We also appreciated that the service was so fast. Very friendly and accommodating. We appreciated the ride to the nearby mall to do some shopping. We also appreciated that the service was so fast. More

Poor customer service I am Very dissatisfied with your Kia dealership In Tulsa, OK (Midtown Kia). I love my Kia, but when I went into the dealership for an oil change it I am Very dissatisfied with your Kia dealership In Tulsa, OK (Midtown Kia). I love my Kia, but when I went into the dealership for an oil change it took 1 1/2 hrs. I was watching the TV while waiting and a salesman came up and changed the channel, and stood there watching it. I thought this was very rude and NOT good customer service. Also they allowed a dog to run freely through the dealership, which made me very uncomfortable. Recently my son went to the Midtown Kia dealership on my recommendation. He said the salesman was the boss's son, couldn't answer a question without getting help and said the advertised price in the Kia online listing was a mistake and they couldn't sell the car at that price. My son got so frustrated that he left Midtown. He ended up buying a New Kia Stinger at another dealership. More

Excellent customer Service! Brian was excellent to work with . His professionalism Honesty, patience, and making sure every detail was addressed created a wonderful experience Brian was excellent to work with . His professionalism Honesty, patience, and making sure every detail was addressed created a wonderful experience for me purchasing a new car. He is an asset to this business. Also, Roger the General Manager went above and beyond with every detail making sure everything went smoothly, which I greatly appreciated. Because of how well I was taken care of ... I will continue to purchase from them in the future. Everyone ... from the moment I entered the Kia door greeted me with a warm and friendly smile and gave wonderful customer service . Thank you for making my experience and joyful one ! More

Pleasurable Buying Experience Jason was a great salesman. He was very friendly and outgoing without being pushy or fake. He made the purchase of my husband’s Forte easy and painles Jason was a great salesman. He was very friendly and outgoing without being pushy or fake. He made the purchase of my husband’s Forte easy and painless. I was so impressed with him and with Kia, that I fully intend on purchasing a Sportage for myself in the new year! Never before did I think I’d be swayed away from VW, but that just goes to show how great Jason Herzog and Midtown Kia are! More

Oil change, tire rotation The tire rotation was not completed as requested. This is the second time. Issues with car were not mentioned. A safety recalled was mentioned and I The tire rotation was not completed as requested. This is the second time. Issues with car were not mentioned. A safety recalled was mentioned and I told him they had ordered the parts months ago. Lies and tells me it is a new one. More

Very Professional My service adviser was caring and responsive. My service was completed in a reasonable amount of time, and I don't feel I was overcharged on my front My service adviser was caring and responsive. My service was completed in a reasonable amount of time, and I don't feel I was overcharged on my front brake replacement and oil change. Highly recommended More

Arrogant Salesman told me his dad is GM of dealership!!! The first salesman I dealt with was nice and had just started, he couldn’t find the car I was looking at on their website and had someone help him. Th The first salesman I dealt with was nice and had just started, he couldn’t find the car I was looking at on their website and had someone help him. The person he had help him said the car was being driven by the dealership owner and he was at dinner. He asked me if I would wait 30 minutes and talk number with them and check the car out once it got back. Turns out the price advertised price on the website had every discount added that no one would ever be eligible for. Once I told them it seemed to be bad practice and I had looked at different dealer a few months before and their online prices were the same when I went there, the salesman told me that they actually get a lot of business from that dealership due to them having better customer service. Ha yeah right! Once I said I was leaving he yelled “Good luck at The other dealership !” The Next day I received a call from the GM of Midtown and he wanted to know how my experience was and I let him know. He apologized and made me a very good offer on the car I wanted so I said I would come back the next day and check it out. The next day when I got to the dealership everything was going good, we made the deal and then the same arrogant salesman came out from the back and said “I knew you’d be back!!! Did the GM call you? That’s my dad.” I was pretty upset but I just ignored him and went along with my business. Once I got to signing the final contract, the numbers weren’t exactly correct and the finance guy said they would just send me a check with the difference. I then had to come back the next day and sign a different contact because the first one was not aligned correctly when they printed it. It was an overall bad experience dealing with this dealership! Will not buy from them again! Most of the employees were very friendly but 1 bad apple ruins the whole lot!!! More

Oil change FB contest I just got a oil change so nothing major. I had to wait about an hour which is normal for dealerships. But I won the oil change on FB! I just got a oil change so nothing major. I had to wait about an hour which is normal for dealerships. But I won the oil change on FB! More

New car buyer I had a great experience at Midtown Kia. The staff was helpful and friendly. They worked with me and got me what I wanted. I will defend be back. I had a great experience at Midtown Kia. The staff was helpful and friendly. They worked with me and got me what I wanted. I will defend be back. More