Midtown Kia

My vehicle was experiencing a power loss issue while I was traveling from Tennessee to Oklahoma. Midtown Kia was willing to try to get my vehicle repaired before I left 1 week later. I had just had the ve was traveling from Tennessee to Oklahoma. Midtown Kia was willing to try to get my vehicle repaired before I left 1 week later. I had just had the vehicle repaired for the exact same issue a couple weeks earlier. Needless to say my patience might not have been as good as it should have been. Patrick was very patient, understanding and helpful and worked diligently to get the vehicle repaired for my 13 hour trip home and succeeded in getting the car repaired in time. I even received a phone call from him personally inquiring if I had made it home safely. His attitude toward the entire issue is an excellent example of what customer service should be. I thank him very much and Midtown Kia for the service they provided. Patrick was the difference between an ordinary experience at a dealership service center and true customer care. More

2nd time I had it in for a leak in the roof. It’s under warranty but they did not have a loaner for me. They had the car for 48 hours. Hopefully they fixed it this time. It’s under warranty but they did not have a loaner for me. They had the car for 48 hours. Hopefully they fixed it this time. More

They are nice and did a good job. My only I’m concern is that they told me they rotated my tires, but my tires pressure was still low after… if you are going to rotate the tires, why My only I’m concern is that they told me they rotated my tires, but my tires pressure was still low after… if you are going to rotate the tires, why not put air in them too? More

Performed service as required Pleasant attitude demonstrated by staff Work was performed in efficient amount of time demonstrated by staff Work was performed in efficient amount of time More

David is a really nice helpful guy that will do what it takes to get to the bottom of your problems and do everything in his power to fix them takes to get to the bottom of your problems and do everything in his power to fix them More

This dealership is very precise, very knowledgeable, accommodating along with a very friendly and helpful staff. accommodating along with a very friendly and helpful staff. More

Very good experience, been doing business there since the Henry Primeoux days!!! Great staff, friendly Henry Primeoux days!!! Great staff, friendly More

I bought this car from out of state - Texas. John Dufford made the whole process a ridiculously easy and was a pleasure to deal with throughout the process. Can’t recommend highly enough John Dufford made the whole process a ridiculously easy and was a pleasure to deal with throughout the process. Can’t recommend highly enough More

This dealership handled my car issue so professionally! !! I was not from around there and had to leave my car with them. They not only fixed my car, but stored it safely for well over a week, until I was a !! I was not from around there and had to leave my car with them. They not only fixed my car, but stored it safely for well over a week, until I was able to make arrangements to travel back to retrieve it. Excellent customer service, and everyone I encountered had a smile on their face. They answered my questions and relayed valuable information. More

Friendly service, repairs didn't take too long, and liked having the option of making payments having the option of making payments More