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Midtown Kia
Tulsa, OK
3,802 Reviews
LET US HELP YOU TODAY
Midtown Kia in Tulsa, OK, also serving Jenks, Muskogee, Owasso, Sand Springs, Sapulpa, and Bixby, is proud to be an automotive leader in our area. If you would like financing options and you are in the market to purchase a new Kia or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Midtown Kia will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,802 reviews
May 01, 2025
This service department is the worst I’ve ever been to. Multiple times we’ve had to order a part. Then we wait and have to call them to get status updates. Most of the time it takes months. Their team cons Multiple times we’ve had to order a part. Then we wait and have to call them to get status updates. Most of the time it takes months. Their team consistently will send you to the parts department where there is not a voice mail. So then you’ve got to call back again. They don’t listen when you do and you get back to the parts department. Stay away if you can. It’s crazy. Not worth the money. Find another option. More
by Daniel B
Verified CustomerEmployees Worked With
None
May 01, 2025
Very nice and not pushy at all. Said what I needed and they got it for me! Said what I needed and they got it for me! More
by saige
April 30, 2025
Very disappointed with this dealership. Initially everything seemed okay until I found a paint defect in the paint if our new Sorento. The service writers look at it and made note of it and Initially everything seemed okay until I found a paint defect in the paint if our new Sorento. The service writers look at it and made note of it and said they would get back with me. Never heard from them again. So, I contact Kia and try and buy some touch up paint for the vehicle so I can protect the metal. They cancelled my order and told me to contact a paint and body shop and have them make me a batch. I'm at a loss. More
by PUGH
Employees Worked With
Service department, also Justin Mabe
April 30, 2025
Easy and no pressure to buy Alyssa was great and made the transaction quick and painless transaction quick and painless More
by loroks1
April 29, 2025
It doesn’t matter about having an appointment because you are going to be there for 2 hours for an oil change and rotation. That’s unacceptable! are going to be there for 2 hours for an oil change and rotation. That’s unacceptable! More
by donbford
Employees Worked With
None of those
April 29, 2025
I originally got through to the Service Department and scheduled the servicing. Unforeseen events meant I had to reschedule. Rather than leave a message that would likely be lost, I stopped by the dealers scheduled the servicing. Unforeseen events meant I had to reschedule. Rather than leave a message that would likely be lost, I stopped by the dealership and rescheduled in person. Stassi was helpful. He gave a business card to me afterward so I could skip the message system. More
by DJSnearby
Employees Worked With
James Stassi
April 29, 2025
Very patient courteous and respectful that my granddaughter and I had to consult granddaughters parents and discuss everything with them granddaughter and I had to consult granddaughters parents and discuss everything with them More
by Skaters3546
