Midtown Kia

Great people very easy to work with. No trickery what so ever. Mid Town KIA is a perfect place to buy a vehicle. No trickery what so ever. Mid Town KIA is a perfect place to buy a vehicle. More

MidTown did a good job on my 2014 Sorento when the radio head failed. Figuring out ŵhat was wrong electronically took a lot of effort. Like all things Kia, it was expensive. I thought the driver door seal l head failed. Figuring out ŵhat was wrong electronically took a lot of effort. Like all things Kia, it was expensive. I thought the driver door seal leaked, but it doesn't now. More

The general sales manager attempted to deceive me and was dishonest. He tried to convince me that accessories that were special ordered were installed, when they weren’t. The previous sales manager who was dishonest. He tried to convince me that accessories that were special ordered were installed, when they weren’t. The previous sales manager who was fired never ordered them. He also told me I had to make 3 payments on it before I could pay it off…the finance person notified me that I didn’t have to but it would prevent them from being charged. There were also 4 scratches on the vehicle…it was special ordered and came wrapped in plastic! So the scratches took place within 24 hours of them receiving the car. More

Elizabeth was very informative and helpful! They are always awesome when I need to visit! They are always awesome when I need to visit! More

Used this dealership frequently several years ago and became unhappy with the service I received. Took my business to another dealership. Things have now changed. Service was excellent! became unhappy with the service I received. Took my business to another dealership. Things have now changed. Service was excellent! More

Very helpful and friendly. Went out of their way to make sure i was satisfied with the service. Went out of their way to make sure i was satisfied with the service. More

GREAT Service from end to end. Took less time that I expected. Dealership staff was unique. Took less time that I expected. Dealership staff was unique. More

They are the beast at what they do. I would recommend all my friends to go there. Thank u mid-town kia I would recommend all my friends to go there. Thank u mid-town kia More

service advisor was great, and knowledgable-only recommended necessary service. very helpful and honest. great recommended necessary service. very helpful and honest. great More

The experience with the service department was a D- . I dropped my car at 7 AM and never heard from the dealership. I called several times but you get the schedulers who are not on site. At 5:05 I called I dropped my car at 7 AM and never heard from the dealership. I called several times but you get the schedulers who are not on site. At 5:05 I called the used car department and the sales manager walked to the service department and waited for an advisor to talk to me. 5 stars to this manager. My car estimate had been ready since noon. My advisor had gone home ill but no one ever looked at the board to realize my car was ready and a call should have been initiated. My car was at the dealership all day and nothing was done, not even the warranty work I had authorized. I will not go back to Midtown Kia. My purchase experience was great but the customer service is NONEXISTENT! More