171 Reviews
Write a Review171 Reviews of Melissa Herzog
October 07, 2026
Melissa at Midtown Kia made purchasing our new car such an easy process. We searched for weeks and Midtown by far gave us the best deal within 300 miles atleast. So kind and personable, helpful, and honest an easy process. We searched for weeks and Midtown by far gave us the best deal within 300 miles atleast. So kind and personable, helpful, and honest. We got the best deal for our trade and best deal for our new purchase. No extra hidden fees anywhere to surprise us. Fast interactions and process. We arrived on the lot at 10am and we were on the road home by 12! 10/10 recommend! Give them a chance and you wont regret it. More
Other Employees Tagged: Kord Padilla
October 04, 2026
They were trying to put me into a car that I didn’t want. Don’t call ahead and this is the second car I have bought from this dealership the first time it was a great experience. I totaled my car gotta dee Don’t call ahead and this is the second car I have bought from this dealership the first time it was a great experience. I totaled my car gotta deer and needed a new car More
October 04, 2026
She was in a hurry to get me into a car and I felt very rushed and felt like a number and not a person. I like she was put out by helping me to get a car. And I didn't want what she had planned for me to g rushed and felt like a number and not a person. I like she was put out by helping me to get a car. And I didn't want what she had planned for me to get. And like teeth to get the car I wanted. More
Other Employees Tagged: Melissa Herzog
September 30, 2026
Great service, friendly staff. Very punctual with their estimated times. I really liked the service video that was mailed to me after the Very punctual with their estimated times. I really liked the service video that was mailed to me after the More
Other Employees Tagged: Harold Story, Patrick Conaway, James Stassi, Kory Whittford
September 25, 2026
Buying a new car experience is never easy; but that changed with Midtown KIA. Our sales experience with Melissa Herzog and the Midtown management and staff was excellent. We are enjoying our new Kia changed with Midtown KIA. Our sales experience with Melissa Herzog and the Midtown management and staff was excellent. We are enjoying our new Kia Sportage Prestige Hybrid AWD very much. We expect the service department to be just as good as the buying experience was at Midtown KIA. More
August 05, 2026
Up front great network. After purchasing the 2026 k4 weeks into having the car started having tire issues. Called dealer ship they wanted no part in any of it. They comment After purchasing the 2026 k4 weeks into having the car started having tire issues. Called dealer ship they wanted no part in any of it. They comment was contact manufacturer of tire. We dont do that here. 3 WEEKS of owning the car! Not the kind of dealer ship I would buy from again ever. More
Other Employees Tagged: David Servais, Anthony Hopkins, Brendon Collins, JACK ROBINSON
August 05, 2026
Melissa is great. She worked with me every step of the way and answered all my questions. She was very knowledgeable, professional, and a pleasure to work with. I even She worked with me every step of the way and answered all my questions. She was very knowledgeable, professional, and a pleasure to work with. I even referred a coworker to her. More
Other Employees Tagged: David Servais, Anthony Hopkins
August 04, 2026
Midtown’s customer service is amazing! I purchase my Kia in January and this was my first service appointment. So glad we made the switch to Kia and we chose Midtown! I purchase my Kia in January and this was my first service appointment. So glad we made the switch to Kia and we chose Midtown! More
Other Employees Tagged: Harold Story, Patrick Conaway, James Stassi, Kory Whittford
June 28, 2026
The best car buying experience ive ever had. Melissa is the best and the financing manager was on point also. Awesome place to buy a car. Melissa had all the paper work ready when we showed up. Melissa is the best and the financing manager was on point also. Awesome place to buy a car. Melissa had all the paper work ready when we showed up. We live almost 4 hours away. I didnt want to be there for 6 hours doing all that stuff. More
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