Melissa Herzog
Melissa Herzog at Midtown Kia

Melissa Herzog

SALES PROFESSIONAL

Midtown Kia

4747 S Yale Ave
Tulsa, OK 74135

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4.9
158 Reviews
4.9

158 Reviews

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158 Reviews of Melissa Herzog

April 22, 2026

Dealership Rating
Employee Rating

Melissa was exceptionally great and had my best interest I feel she was knowledgeable and answered all of my questions From beginning to the end she put up with me I will definitely go back to midtown Kia More

by snuggles11974
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Servais

Apr 22, 2026

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with Melissa and our team. We're glad to hear we delivered such a great experience!

April 17, 2026

Dealership Rating
Employee Rating

We were greeted quickly by Melissa. She was friendly, informative, and took time to show us several vehicles. More

by garyakin23
Recommend Dealer
Yes

Other Employees Tagged: Melissa Herzog

Apr 18, 2026

Midtown Kia responded

Congratulations on your new Kia Sportage Hybrid. We’re glad Melissa greeted you promptly and provided helpful information while showing you several options. Please feel free to reach out if there’s anything else we can assist with.

April 16, 2026

Dealership Rating
Employee Rating

I was greeted with a smile and handshake The entire experience was great not overwhelming More

by snuggles11974
Recommend Dealer
Yes

Other Employees Tagged: Melissa Herzog

Apr 16, 2026

Midtown Kia responded

Thank you for highlighting the warm greeting and hassle-free process. We’re pleased the experience felt welcoming and easy. Enjoy your new Kia K4, and we look forward to seeing you again.

April 05, 2026

Dealership Rating
Employee Rating

Melissa listened to what I was looking for. She was AMAZING in showing me ALL the functions in my new car. She is very knowledgeable about features. Thank you agian Melissa More

by persophone9611
Recommend Dealer
Yes

Other Employees Tagged: Melissa Herzog

Apr 05, 2026

Midtown Kia responded

We’re delighted Melissa took the time to walk you through every feature of your Kia and listen closely to what you needed. Thank you for sharing your experience and enjoy driving your Kia!

April 03, 2026

Dealership Rating
Employee Rating

Melissa was great but the quote i got for car changed from 21,000 to 26,000 when I went to sign in finance dept. Trusted i was getting same quote we discussed. So didn't see final price until I opened ki More

by keaheyclinton8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 08, 2026

Midtown Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

Apr 21, 2026

keaheyclinton8 responded

😑😔

Apr 21, 2026

keaheyclinton8 responded

Well still dealing with the dealership we'll see how it works out.

Apr 12, 2026

Midtown Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly. We'd love to get to the bottom of this and turn things around for you.

Apr 13, 2026

Midtown Kia responded

I will make sure this matter gets into the hands of the GM on Monday and he will reach out to you. What is the best number for him to call?

Apr 12, 2026

keaheyclinton8 responded

The best way to solve this problem is to revise contact and let me pay for my car without finances at 21,657 like the original quote i received + processing/ dock fee. And I'll be on my way. This is all gone way too far. I really don't need all this to drag out.

Apr 13, 2026

keaheyclinton8 responded

918-508-4071

March 28, 2026

Dealership Rating
Employee Rating

Midtown Kia is a great dealership. We have bought 4 Kia vehicles from them in the last year and every time has been great. Melissa is the best salesperson!!! More

by Cbowman10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Patrick Conaway

Mar 29, 2026

Midtown Kia responded

We’re delighted you’ve chosen Kia four times this past year and that each visit was outstanding. Melissa will be pleased to know she made such a strong impression. We look forward to assisting you again.

March 10, 2026

Dealership Rating
Employee Rating

Greeted promptly, clear communication and follow up. No surprises. Will continue to do business with your location and Patrick. More

by KENBONNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 10, 2026

Midtown Kia responded

Thank you for highlighting our prompt greeting and clear communication during your Chevrolet Cruze purchase. We’ll share your comments with David and the team. We appreciate your trust and look forward to working with you again.

March 04, 2026

Dealership Rating
Employee Rating

Melissa by far was the best part of the dealership experience! She made it a pleasure to look, test drive, and finally buy...the k4 hatchback never went back in the showroom after a fabulous test driv More

by ukposh
Recommend Dealer
Yes

Other Employees Tagged: Melissa Herzog

Mar 05, 2026

Midtown Kia responded

Thanks for the five-star rating. We’re so glad Melissa made your visit enjoyable from browsing through the test drive. Congratulations on your new Kia K4 hatchback and enjoy every mile.

March 01, 2026

Dealership Rating
Employee Rating

Friendly people, even the mangers were super helpful and nice! They sat with me untill we figured out what I could do to get into a new car! More

by takia_zachary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 02, 2026

Midtown Kia responded

Thank you, Zachary, for taking the time to write this review and let us know how we are doing. Our customers are our top priority, and your feedback is greatly appreciated! All of us at Midtown Kia are glad to have you as a customer.

February 24, 2026

Dealership Rating
Employee Rating

My overall experience was wonderful. Melissa Herzog really went above and beyond. She was knowledgeable. Not pushy. And she was responsive. Thanks. More

by jw10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 25, 2026

Midtown Kia responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Midtown Kia. We look forward to having you as one of our valued customers for many more years to come!

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