Midtown Kia

The details on my invoice included an item that had just been repaired previously, when I asked about it I was told that perhaps it wasn't fixed properly. That was included in my quote. Once I picked up my been repaired previously, when I asked about it I was told that perhaps it wasn't fixed properly. That was included in my quote. Once I picked up my car, the total was more than what was on the original invoice. I was told by a man that the difference was probably taxes or something. I was under the understanding that the amount on the invoice would be what I would pay. I asked if there was anything re the repairs they had done that they could show me or have someone explain to me and I was told, by the same man, well, no, not really. You'll just have to let us know if there's a problem. I was treated rather rudely when I picked up my vehicle and I didn't appreciate it. More

Excellent communication; exhaustive research to find KIA part; expert install and a positive experience... we are still waiting for the KIA part to come in. So far we have an after market part. part; expert install and a positive experience... we are still waiting for the KIA part to come in. So far we have an after market part. More

This is the 2nd time going in for the exact same issue. I left 4 messages describing the problem and asking them to call me back and Patrick claims he didn't get any of them. Either he's lying or Kia has o I left 4 messages describing the problem and asking them to call me back and Patrick claims he didn't get any of them. Either he's lying or Kia has obsolete message service. They consistently over promised and under delivered. More

Easy check in. Kept me informed. Work done as expected. Would return for future service. Kept me informed. Work done as expected. Would return for future service. More

First time for my service since buying my car! Great experience and James was helpful! Great experience and James was helpful! More

Simple. Easy. Smooth. Was a great experience. Everything was simple and smooth. We were in and out in the car of our dreams in no time. Easy. Smooth. Was a great experience. Everything was simple and smooth. We were in and out in the car of our dreams in no time. More

Nice folks, able to deal with them, easiest car purchase I’ve ever had. Nice job! I’ve ever had. Nice job! More

Patrick has a great attitude towards clients and works well communicating with service. Patrick has a good understanding of Kia products and gives us updates in a timely manner. well communicating with service. Patrick has a good understanding of Kia products and gives us updates in a timely manner. More

No one knowing what they are doing and not diagnosing a situation correctly Horrible place situation correctly Horrible place More

My salesman had a great attitude and knowledge, unfortunatelly on the service Im very disappointed. The vehicle I bought was never checked on the A/C and realized it wasn't working within a week fr unfortunatelly on the service Im very disappointed. The vehicle I bought was never checked on the A/C and realized it wasn't working within a week from the purchase. Had another issue within a month from the purchase asked in Service if the issue was covered by the warranty I also bought and they ended up trying to charge me for telling me something I already knew about the issue. Fortunately Patrick understood the situation and didn't charged me. Ty Patrick! Now Im doubting if taking it back for regular maintenance. More