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Midtown Kia

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.4
3,175 Reviews
LET US HELP YOU TODAY Midtown Kia in Tulsa, OK, also serving Jenks, Muskogee, Owasso, Sand Springs, Sapulpa, and Bixby, is proud to be an automotive leader in our area. If you would like financing options and you are in the market to purchase a new Kia or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Midtown Kia will get you into the car or truck you choose with professionalism and attention to your needs.
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4747 S Yale Ave

Tulsa, OK

74135

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Showing 3,175 reviews

May 05, 2023

Was told to allow up to one hour for service. Waiting area also advertising *60 minutes or less*. After 2 hours I went to check status of vehicle. Was greeted with a reaction that I had been forg More

by Manksta91987
Recommend Dealer
No
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May 08, 2023 -

Midtown Kia responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 04, 2023

The experience went very well. Tyler had the car waiting for me up front. I liked the opportunity to test drive with out the dealer made it feel more real. More

by sonnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler, Shelly
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May 05, 2023 -

Midtown Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Midtown Kia!

May 03, 2023

I was very pleased with the service I received at Midtown KIA. They were helpful and answered all my questions More

by pkeesee74361
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Newpher, Brandi Brown, Carson VanCleave
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May 03, 2023 -

Midtown Kia responded

Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

May 02, 2023

Best experience ever! ! I will not go anywhere else to buy or service my Kia. More

by angelstill71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly in Finance, Justin Mabe
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May 02, 2023 -

Midtown Kia responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Midtown Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

May 01, 2023

Great service. and very nice employees. Car beautifully taken care of with great care. Made you feel very comfortable. . More

by Franceiljohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not remember the ladies name. She was quite nice and very professional.
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May 01, 2023 -

Midtown Kia responded

Thank you for choosing Midtown Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 01, 2023

Great team! Very kind and understanding, worked well with myself and my special circumstances. Will be back. More

by shelly.ludtke
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shelly Smith, Kyler Williams, Michael Aponte, Justin Mabe
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May 01, 2023 -

Midtown Kia responded

Thanks for your feedback on your recent visit to Midtown Kia. It is great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

April 30, 2023

Courteous, friendly, and professional. Only problem was parts availability. Courtesy car was excellent and James did his best to ensure customer satisfaction. More

by Jim's Kia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James in service
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May 01, 2023 -

Midtown Kia responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come!

April 29, 2023

They were very helpful and no pressure. Kept to their word didn't take long. More

by bryanwarren2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kam Onyirioha, Ryan Weldon, Carson VanCleave
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May 01, 2023 -

Midtown Kia responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 29, 2023

Issue still isn't resolved. Probably won't be. You all don't listen to your customers. They did tell me it might fix the issue but I'm sure they didn't even understand the issu More

by johnsoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn't work with sales
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May 04, 2023 -

Midtown Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

April 28, 2023

I owe an apology for my review about Midtown Kia because I wasn't armed with the facts. I apologize Evan. Seems all car service centers are in the same pickle. Due to the negligence of our own government is More

by hemibuggar
Recommend Dealer
Yes
Employees Worked With
Evan, Sherrie
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May 01, 2023 -

Midtown Kia responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

Jun 04, 2023 -

hemibuggar responded

We had to call a tow truck because our vehicle was just sitting in your lot. We towed it to a different facility. We bought the K900 for $26k cash in August 2022 from midtown and we bought an extended warranty. We only had the car for 8 months when the car told us to get it serviced. It actually spoke to us. We towed it to your lot right afterwards where it just sat for 35 days. Now I know why. We need a new cylinder head. $4900 worth of repairs for a car we just bought from your lot. I have receipts. If the warranty company refuses to pay there is going to be problems. Why didn't your company stop us from towing it to another lot? You didn't hesitate to get the car ready to tow. Then the tow driver couldn't access the vehicle because the car in front of it had a dead battery from sitting to long.

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