Midtown Kia

So happy with the improved service. Quick and efficient service for my car. Nice people who were pleasant and knowledgeable. Quick and efficient service for my car. Nice people who were pleasant and knowledgeable. More

So happy with the improved service. Quick and efficient service for my car. Nice people who were pleasant and knowledgeable. Quick and efficient service for my car. Nice people who were pleasant and knowledgeable. More

He helped me get my car serviced and was timely and respectful He was nice and gave me any needed accommodation respectful He was nice and gave me any needed accommodation More

Fast, friendly and they even added service for me after my car was complete Will return my car was complete Will return More

Anthony hopskin chuck and Kord. Loan officer Anthony was rude and uptight like he was to good to talk to us. Body language was terrible like we were bothering him. We were about to Loan officer Anthony was rude and uptight like he was to good to talk to us. Body language was terrible like we were bothering him. We were about to walk out do to his actions. Chuck came in and worked with us to get what we wanted and Kord took over processing our loan to ensure we didn't walk out. More

The communication is amazing! Love the video! Scheduling was easy also! The customer service was top notch! I will go back! Love the video! Scheduling was easy also! The customer service was top notch! I will go back! More

I took my 2016 Kia Sedona to Midtown after I had problems accelerating while driving at the posted speed limit on the interstate. After leaving my vehicle at Midtown for several days, they could not find an accelerating while driving at the posted speed limit on the interstate. After leaving my vehicle at Midtown for several days, they could not find any issues with the van, although there is a known problem with some Kia vehicles having an acceleration issue. I paid for the diagnostic test and was without my vehicle for ~ 5 days. Midtown did not provide a courtesty vehicle while they had my car. The van was not driven after I brought it home from the service department but when I started it, it had a sound coming from the engine that the service department had not previously diagnosed/evaluated. THis sound was not there prior to the initial acceleration issue. I was asked to bring my vehicle back to Midtown. They were able to hear the problem but said that Kia was responsible for the issue. James Stassi was respectful and informative whenever I talked to him but I do not agree with whoever at the dealership made the final decision concerning Kia's responsibility. This experience will definitely impact any future decision I make when it comes to purchasing another vehicle. More

It was a great experience. All questions answered. And everyone is so friendly. I'll definitely continue getting my cars from Kia! All questions answered. And everyone is so friendly. I'll definitely continue getting my cars from Kia! More

The dealership was clean and professional Melissa was wonderful from start to the end there was no pressure I was able to test drive and choose the vehicle that best suited me wonderful from start to the end there was no pressure I was able to test drive and choose the vehicle that best suited me More

Good communication and friendly service They kept me informed throughout the process, and the vehicle was ready when promised informed throughout the process, and the vehicle was ready when promised More