Midtown Kia - Service Center

I really appreciated Patrick because he stuck with me the whole time making sure my service was 100% whole time making sure my service was 100% More

Everyone I dealt with in service was very friendly. I talked to Cody several times and he was great. Got me in when I needed it. Car was done same day as I had been told. Everyone very nice and help I talked to Cody several times and he was great. Got me in when I needed it. Car was done same day as I had been told. Everyone very nice and helpful. More

Nice, clean, professional place. Wait time was a little long, it took about 4 1/2 hours to get an oil change and diagnostic for heat seater. Wait time was a little long, it took about 4 1/2 hours to get an oil change and diagnostic for heat seater. More

I made an appointment for a few recalls, plus a brake issue. Recall parts had to be ordered yet the shop was aware of my appointment. Parts should have been ordered before the car was scheduled. Car se issue. Recall parts had to be ordered yet the shop was aware of my appointment. Parts should have been ordered before the car was scheduled. Car set for 2 weeks. The brakes were repaired without approval. No phone calls to update me on the progress of the repairs. I’ve been using your service since 2015, the shop has reached an all time low. Not sure what has happened, but hopefully it will get better. More

Schedule an oil change with service department. Once completed the Service representative reviewed with me needed repairs. Printed a copy for me to review with husband. Excellent Service with no Once completed the Service representative reviewed with me needed repairs. Printed a copy for me to review with husband. Excellent Service with no delays. On May 12,2025 I returned to the service department to complete all repairs and left the vehicle. I was anticipating an overnight stay for the vehicle. Patrick Conaway was the service representative on both visits. He kept me informed on everything they would be completing and the time frame. To my surprise the vehicle was completed in record time and was able to pick vehicle later that day. Thanks to Patrick and the mechanic David Neeley. More

Midtown Kia is always there to help me with any issues I have. The communication channels could be better but you can count on reliable service. have. The communication channels could be better but you can count on reliable service. More

The dealership was efficient, Anthony helped me get my brand new 2025 Kia and walked me through the entire process. brand new 2025 Kia and walked me through the entire process. More

Quick oil change, courteous staff, clean waiting area, fair pricing—great dealership experience overall, highly satisfied. fair pricing—great dealership experience overall, highly satisfied. More

Everything was excellent, thank you! My apologies I don't have the time to leave an extensive review. My apologies I don't have the time to leave an extensive review. More

Outstanding! !!! Midtown team was very professional and Assited with our urgency. I would recommend to anyone interested in Kia. We will continue to do business wi !!! Midtown team was very professional and Assited with our urgency. I would recommend to anyone interested in Kia. We will continue to do business with Kia in the future. More