Midtown Kia - Service Center

Service Advisor was James. He was friendly and professional. Explained the diagnostics, set up a Lyft for me and then called as soon as my car was ready. On return, he explaine He was friendly and professional. Explained the diagnostics, set up a Lyft for me and then called as soon as my car was ready. On return, he explained the service performed and answered my questions. More

Patrick is always amazing! They are efficient and always return my car in better condition than I gave it to them. They are efficient and always return my car in better condition than I gave it to them. More

Friendly and super quick service. Was told it would be an hour and it only took about 20-30 minutes, so that was a pleasant surprise! They vacuumed out the car a bit, which was nice. Was told it would be an hour and it only took about 20-30 minutes, so that was a pleasant surprise! They vacuumed out the car a bit, which was nice. More

My experiences with Midtown Kia have been great. The cost of repairs are reasonable. The waiting area is clean and comfortable. The cost of repairs are reasonable. The waiting area is clean and comfortable. More

Customer service is improving at this dealership in the service department. The new hire David Howell provided exceptional customer service on my last visit. I have been a customer at Midtown Kia for over service department. The new hire David Howell provided exceptional customer service on my last visit. I have been a customer at Midtown Kia for over 3 years and it was the best experience I’ve had with a service advisor to date. More

Ashton was great! I live in the state of Delaware and he assisted with finding the 2025 KIA K4 GT line for my son’s 16th birthday. I wanted a certain model and color; I live in the state of Delaware and he assisted with finding the 2025 KIA K4 GT line for my son’s 16th birthday. I wanted a certain model and color; Ashton and Blake very professional. My son loved the car. More

Love this place, they always take care of my needs. I will definitely be back soon. I will definitely be back soon. More

The appointment was very timely, it took only 30 minutes and the workers were friendly and explained everything in detail. and the workers were friendly and explained everything in detail. More

no available wifi outlet made my 10:30 appointment, 2 and half hour wait disappointing, still waiting on part for original service reason for appointment. David too update. and half hour wait disappointing, still waiting on part for original service reason for appointment. David too update. More

What was supposed to take 30 minutes took 3 1/2 hours. I had confirmed that the part was available and the repair was ready to be done at the appointment time. When I got there, the parts still needed to I had confirmed that the part was available and the repair was ready to be done at the appointment time. When I got there, the parts still needed to be picked up. The service is not efficient. More