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Midtown Kia - Service Center

Tulsa, OK

4.1
1,917 Reviews
Call Service Center (918) 622-3160

1,917 Reviews of Midtown Kia - Service Center

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January 23, 2024

Great experience thanks to Mike. Gave the impression that he really cared and wanted to make sure I knew everything that was going on with my vehicle. Thanks Mike! More

by keondrelawrence
Recommend Dealer
Yes
Employees Worked With
MIKE MELLOR, Mike Mellor
Report | Print
Jan 24, 2024 -

Midtown Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Mike delivered such a great experience!

January 23, 2024

It is always very good and helpful Everyone in the service department is always very informative and makes me feel relaxed. More

by naomi.reed88
Recommend Dealer
Yes
Employees Worked With
JOE CYR, JOE CYR
Report | Print
Jan 23, 2024 -

Midtown Kia responded

Thank you, Naomi, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 20, 2024

Very good to me with my purchase. Covered a auxiliary battery issue I had with no problems. More

by thrego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HUSTON JANAK, Mike Mellor
Report | Print
Jan 21, 2024 -

Midtown Kia responded

Thanks for sharing your thoughts about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

January 20, 2024

Came in for recall services and and was processed quickly. Professional and courteous. Top notch service More

by EVSANTOS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor, JEREN BAYLOCK, JOE CYR, Nate Harlan
Report | Print
Jan 21, 2024 -

Midtown Kia responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 20, 2024

Completely ignored my issue with my wife's car. Didn't even do the work they were supposed to do. Now I have to go to okc on Tuesday to get my wife's car. It didn't need a oil change. You guys lied More

by SHAINEBEAULIEU14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Mellor, JEREN BAYLOCK, Nate Harlan
Report | Print
Jan 24, 2024 -

Midtown Kia responded

Thank you for your review. We're sorry your visit didn't go as planned, Shaine, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

January 18, 2024

Everyone was wonderful and happy to help as soon as we entered the establishment. The attendee was very informative and patient when explaining the process and answering any questions I had. More

by Zbuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor, JEREN BAYLOCK, Nate Harlan
Report | Print
Jan 18, 2024 -

Midtown Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Midtown Kia.

January 11, 2024

Great people that are friendly. Fast service. Really like that they allow dogs in the dealership. More

by MIKEM432
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor, JEREN BAYLOCK, Nate Harlan
Report | Print
Jan 11, 2024 -

Midtown Kia responded

We are very happy to have provided you with such a positive experience! We love to see furry friends during a visit! We sincerely value your business and look forward to your next visit.

January 11, 2024

Great customer service and the service was fast. I needed a shuttle to and from work while they had my vehicle and it went very smoothly. More

by Netta.jay0215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOE CYR
Report | Print
Jan 11, 2024 -

Midtown Kia responded

Jay, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Midtown Kia, we look forward to having you as a valued customer for many years to come!

January 08, 2024

Employees are very attentive and I always get great service, also love how they vacuum after getting a service done here! More

by Ashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mellor
Report | Print
Jan 08, 2024 -

Midtown Kia responded

Ashley, Thanks for sharing about your experience with Midtown Kia. We appreciate your business and hope to see you again soon!

January 07, 2024

I’ve yet to have my service completed. Wrong part was sent and I’m still waiting to get a phone call to come back and have service completed. I have an hour drive. More

by ftgwhites
Recommend Dealer
No
Employees Worked With
Mike Mellor
Report | Print
Jan 11, 2024 -

Midtown Kia responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

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