Midtown Kia - Service Center

When I made the appointment, I asked them to look at my air condition it was blowing warm air. When I brought car in, I reminded Patrick to check the air conditioner. He typed it on computer screen. The air condition it was blowing warm air. When I brought car in, I reminded Patrick to check the air conditioner. He typed it on computer screen. The car was kept 2 days, when I picked it up I asked Cody what was done about air conditioner? He said nothing, it wasn't in work order. I definitely didn't want to leave it again, not come back, because it seems I end up without a car for a day or two. So, I'm going to Same Day Auto here in SS when I'm able. The guys are nice, it just seems you are always short handed. And a lot of walking around by various employees. Thank you More

The service department was great. Cody was friendly and knowledgeable about what service my car needed. The wait wasn't long at all and I was very comfortable while waiting. Cody was friendly and knowledgeable about what service my car needed. The wait wasn't long at all and I was very comfortable while waiting. More

Amazing team from top to bottom. The showroom and service waiting areas are also top-notch. The showroom and service waiting areas are also top-notch. More

The dealership was very courteous and helpful,,,,I got the call when my part had arrived and the took care of the situation with my car the call when my part had arrived and the took care of the situation with my car More

Best service in Tulsa and in surrounding areas. They do it right the first time. Thanks guys! They do it right the first time. Thanks guys! More

Patrick Conaway makes my time at Kia so easy. He is kind, thoughtful and respectful. I am a 73 year old retired woman and he eases my mind when I have to take my car in for repairs. He makes m He is kind, thoughtful and respectful. I am a 73 year old retired woman and he eases my mind when I have to take my car in for repairs. He makes my time at Kia worry free!! More

The only reason I am participating in this survey for this particular service and giving 5 stars is because of Patrick Conway. I have had major problems with your service department until Patrick was hi this particular service and giving 5 stars is because of Patrick Conway. I have had major problems with your service department until Patrick was hired, and he made sure at the very end I was taken care of and happy with the service I received. More

Midtown Kia Service Department performed a computer analysis, which determined the cause of our dashboard lights going off periodically. The problem was fixed and they performed a thorough system analy analysis, which determined the cause of our dashboard lights going off periodically. The problem was fixed and they performed a thorough system analysis, including updates where appropriate. Everything was covered by warranty. More

They are always very welcoming. The dealership is has a great waiting area and great for having a separate area for children. My overall experience with the dealership has always be The dealership is has a great waiting area and great for having a separate area for children. My overall experience with the dealership has always been great. More

I purchased a Kia Telluride from another dealership in September. I scheduled service for the recalls on the vehicle in October. They didn't have a part for one of the recalls so they said they would ca September. I scheduled service for the recalls on the vehicle in October. They didn't have a part for one of the recalls so they said they would call me when it was in. I never heard from them, so I called in December and left a message. Never heard from them, so I requested an appointment in late March through the website. I never heard from them again, so I called again. Finally, after getting ahold of someone in the service dept., they transferred me to the parts dept. to see if the part for the recall was in. (Why couldn't they ask for me?) They had to order it (if it's a common recall, why don't you have that in stock?) Then, transferred back to service and made an appointment. When I brought my car in, it took over 6 hours for an oil change, recall part replacement and radio software upgrade. Everything was fixed and the service guy, Cody, I worked with was very nice and helpful but trying to schedule service was a pain. More