Midtown Kia - Service Center

David Howell has been extremely helpful and I have not had any issues getting things taken care of. had any issues getting things taken care of. More

David was very helpful in making sure that the trunk issue did not cause unnecessary expense issue did not cause unnecessary expense More

Overall really good. They took care of us the best they could and make things right. Quick repairs They took care of us the best they could and make things right. Quick repairs More

Used them for years, for multiple cars but they've gone downhill fast recently. Went in for new tires, put different more expensive ones than quoted on my car. Added an alignment we didn't need instead of downhill fast recently. Went in for new tires, put different more expensive ones than quoted on my car. Added an alignment we didn't need instead of tire service as quoted on the website. Was supposed to get software update and decal during last two visits but no idea if it happened, no decal added but they listed it on the paperwork. Some of the service employees seemed very busy doing personal tasks and games on their phones instead of helping customers. Won't be going back. More

She was attentive and available if I needed her! Quickly responded to needs and questions Quickly responded to needs and questions More

The staff was quick to welcome me and start the services on my vehicle. The waiting area was clean and quiet. on my vehicle. The waiting area was clean and quiet. More

I brought my car in for a recall. The staff was friendly and knowledgeable and completed the task in a timely manner. Thank you Midtown Kia!! The staff was friendly and knowledgeable and completed the task in a timely manner. Thank you Midtown Kia!! More

Mechanics have not fixed my car after several attempts and them saying “it’s fixed!” Thousands of dollars spent and my car is STILL doing the same thing it was brought in for. Advisor was great with commu and them saying “it’s fixed!” Thousands of dollars spent and my car is STILL doing the same thing it was brought in for. Advisor was great with communication, but, the mechanics seem incompetent. Writing an order ticket then not doing what’s on the order, yet, call me to pick it up?! More

Service Advisor was James. He was friendly and professional. Explained the diagnostics, set up a Lyft for me and then called as soon as my car was ready. On return, he explaine He was friendly and professional. Explained the diagnostics, set up a Lyft for me and then called as soon as my car was ready. On return, he explained the service performed and answered my questions. More

It was amazing. Very quick and efficient They greeted me on time and took care of my needs immediately Very quick and efficient They greeted me on time and took care of my needs immediately More