Midway Chevrolet
Phoenix, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Gil Martinez' amazing customer service I applied online playing with the idea I should trade in my fiancés car (loan in his name) for a car in my name to rebuild my credit. This was a long I applied online playing with the idea I should trade in my fiancés car (loan in his name) for a car in my name to rebuild my credit. This was a long ahot but figured why not.. Gil emailed me bright and early the following morning and we then went from there. I drove an hour and a half to Phoenix Midway Chevrolet not knowing if he'd be able to help me achieve my goal. From the second we shook hands, there was trust. He didn't give me the "how much can you spend" line. He didn't even bring up the car buying idea. He spoke to me about my credit report, taught me how to read each letter and number- what they stood for. I learned that piece of paper I was intimidated by for all these years following a divorce and losing my income wasn't nearly as bad as I thought it was. He taught me how to rebuild from there, how to plan out my next year working towards my credit goal. Eventually we talked about my initial plan- he didn't show me but one car. That car, he worked up the numbers- added in discounts and rebates.. Factored in my trade in and it's negative equity.. I drove away in that car. I now am enjoying a 2015 Chevy Malibu, rebuilding my credit, have the knowledge from what I'd call his "free credit advice" to make my life easier. Today couldn't have gone any better and I thank Gil Martinez for taking the time out of his day to ensure I walked out of there knowing what I was doing in this confusing credit battle (which isn't that confusing using at all!) I recommend this dealership to anyone for any reason and most importantly recommend talking to Gil if you have concerns regarding your credit and factoring in your vehicle purchase. More
Go see Gil Martinez! I came into this dealership a few months ago to find out what I needed to do to trade my car in. I had gone to several places to get an idea of what g I came into this dealership a few months ago to find out what I needed to do to trade my car in. I had gone to several places to get an idea of what game plan I needed and Gil Martinez was the only person who didn't scare me off with the typical salesman personality. I am in sales myself and I appreciated the way he really understood what I wanted, wanted I didn't want, how much I wanted to spend, etc. He also worked from the bottom up, rather than the top down. So while the typical car-buying experience can be like Chinese water torture, he actually made it enjoyable and never played the back and forth game that I don't have time or energy for. I was aware of every detail the entire time and I drove off in a gorgeous 2015 Malibu LT. He is also extremely knowledgeable, so not only do you get a great sales person who is on YOUR team, you also are working with an expert that can answer any question about any car, down to fun facts and details. He is a great story teller too! I would only recommend him to my friends and family, so when you go see him, tell him NATASHA sent you! :-) More
Great service experience Service adviser went over and above to diagnose problem with battery that keeps going dead. Battery was replaced free since still under warranty with Service adviser went over and above to diagnose problem with battery that keeps going dead. Battery was replaced free since still under warranty with GM. Happy with service. More
Horrible service center rather take it to a quick lube Horrible service. 2 hour oil change. Come on its not rocket science. No one greeted me when I arrived. Had to get out of my car and track an service e Horrible service. 2 hour oil change. Come on its not rocket science. No one greeted me when I arrived. Had to get out of my car and track an service employee down. Car sat for twenty minutes in the service bay before even taken back to get worked on. The service department was empty as well two people in the waiting area not a single car waiting in service bay. Nothing but excuses as to why an oil change takes two hours. Except the responsibility midway you guys suck... More
Don't waste YOUR time! I have never seen such incompetence in my life. I went to the "used" lot. Got an idiot named Patrick who must have just started there because he didn' I have never seen such incompetence in my life. I went to the "used" lot. Got an idiot named Patrick who must have just started there because he didn't have a clue. We sat down and I told him I wanted a basic bare bones with no bells and whistles. I said a 4 cyl., no upgrades, compact as in a Chevy Cavalier, Cobalt, or Pontiac Sunfire. Looking for an older one for about $6-8k. He brings a $15,000 Sonic out and says , "I think we can get close." Then a 2011 Malibu with all the extras. First he lied to me about the year and miles. So dishonest. Did not LISTEN to a thing I said and then lied to get me back on the lot. When I wouldn't buy the Malibu, he came over and got angry and started insulting me in front of my daughter. Told me to not come back again and waste HIS time. He wasted my time twice by not listening to what I wanted. The sales manager was nice and was the only reason I went back the second time. They flat out didn't have what I was looking for and should have told me. Instead they lost my business and my daughters who thinks they are liars and cheats. Sad. More
CON ARTISTS!!!!! Their service department is horrible!!! They have no customer service what so ever!!! We bought 2 brand new Sonics and have had nothing but problems. Their service department is horrible!!! They have no customer service what so ever!!! We bought 2 brand new Sonics and have had nothing but problems. They like to act like they have never heard of anyone having these same issues and want us to pay to fix them!!! Google chevy sonic and read about all of these issues people are having!!!! F*** CHEVY!!!!! More
Not a happy place. The finance department is a nightmare. NEVER go here. Our consultant helped make getting a first car a terrible experience. Childish and hung up on me The finance department is a nightmare. NEVER go here. Our consultant helped make getting a first car a terrible experience. Childish and hung up on me when i had a problem with how she was talking to me. Called back twice and got answering machine. Next thing i know a repo guy is harrassing me at work telling my boss i stole the car and the cops are comming almost getting me fired. Craziest experience of my life. I now have new car through different dealer and am very happy with it. More
Poor customer service I was in over 1 month ago and requested my cars ignition recall issue be fixed. was told the parts had to be ordered. and it would be 2-3 weeks and th I was in over 1 month ago and requested my cars ignition recall issue be fixed. was told the parts had to be ordered. and it would be 2-3 weeks and they would call me to set up an appointment. one month later I call to inquire, had to leave a message for a service adviser to get back to me. That was 4 days ago and have not heard anything. VERY POOR customer Service. I am driving around with a potentially fatal recall problem and Midway does not care. I keep getting letters from Chevy to fix my car, but how can I when my dealership is so lacking. More
Purchase of new car. This was the first time I purchased a new car and the experience was terrific. I would definitely recommend this dealership to friends and family. Th This was the first time I purchased a new car and the experience was terrific. I would definitely recommend this dealership to friends and family. The next time I decide to buy a new car I will return to Midway Chevrolet. More
Perfect Dealership for EVERYONE! They get you what you need within a seconds then they help you figuring out your needs and guide you throughout all the process and tells you the exac They get you what you need within a seconds then they help you figuring out your needs and guide you throughout all the process and tells you the exact requirements and what you really need to do. More



