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Midway Chevrolet

Phoenix, AZ

4.5
508 Lifetime Reviews Review Dealership
As an essential business we are open for your sales and service needs. Customer safety and great customer service are our top priorities. Shop online 24/7 with the Shop. Click. Drive. Simply a better way to buy a vehicle. Welcome to Midway Chevy! Midway Chevy is located in beautiful, sunny Phoenix, Arizona. We are the largest Chevrolet Dealership in Arizona and the Western 15 states. We take pride in offering our customers a relaxed and pleasurable car buying experience, and Midway Chevrolet has been providing superb customer service for many years! We will continue to serve the communities of Paradise Valley, Tempe, Mesa, Phoenix, Gilbert, Fountain Hills, Chandler, Glendale, Peoria, Apache Junction, Sun City, El Mirage, Surprise, Avondale and Goodyear. In solidifying our strong reputation, Chevrolet has recognized Midway as a Dealer of the Year for 2011. We have years of high volume New and Used sales. We have achieved these results by our value oriented pricing and our customer service. Our customers come from all over the US and many start by shopping online at Midwaychevy.com . Since we sell in volume, we take in many Pre-Owned vehicles directly from our customers. These are always the best source for Used vehicles, as opposed to rental and auction vehicles. We have GM Certified Pre-Owned vehicles that come with a factory backed warranty, Import Specialty Used vehicles, Used domestic cars, and a full line of trucks. We even have our Used "Bargain Corral" that specializes in vehicles under $9,995. We have Used vehicles for every budget! Purchasing your vehicle from us is the beginning of the relationship. The real key is how we perform after your purchase. Our ServiceDepartment has EIGHTY-FOUR Service bays and includes Express Service as well as Commercial Truck Service. At Midway Chevy, you will be treated like family, from Sale to Service, Parts, to Accessories. Call, click, or come by today ? Midway from anywhere!

2323 W Bell Rd

Phoenix, AZ

85023

Directions

Top Reviewed Employees

Orlando Sanchez at Midway Chevrolet

Orlando Sanchez

Assistant Sales Manager
5.0
Ali Mohkami at Midway Chevrolet

Ali Mohkami

Finance Manager
5.0
Hugh Abbott at Midway Chevrolet

Hugh Abbott

Service Advisor
5.0
Romario Kassis at Midway Chevrolet

Romario Kassis

Sales Consultant
5.0

Latest Reviews

January 21, 2021

"We recently purchased a new car from Midway Chevrolet. We..."

- KMorrows

We recently purchased a new car from Midway Chevrolet. We worked with a number of people there over a few days to find the right car at the right price. Alex, Israel, Orlando, & Michael each helped us out in various ways. They each treated us with respect and were each very helpful. We are quite pleased with our purchase and our treatment!

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Employees Worked With

January 04, 2021

"Found a Tahoe I was looking for with the options I..."

- drd

Found a Tahoe I was looking for with the options I wanted. I went through the internet sales department to purchase the vehicle. I drove to Midway to sign the purchase agreement and leave a deposit since the vehicle was in transit. After arriving at Midway I asked about a more definitive delivery date, I was informed that the vehicle I was purchase was not available as the General Manager was purchasing the vehicle for his son. I am totally confused at the ineptitude of the sales team as well as why this would even show as available inventory. I even asked to speak to the GM with no call, text or email. I will now order exactly what I want through Van Chevrolet. I highly recommend seeing Scott Daly. Not only will he find you the best deal but is honest as well.

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Employees Worked With

Miguel Favela

December 09, 2020

"Bought a 2021 Chevy work truck on 11/21/20 - the truck..."

- CrystalGLS

Bought a 2021 Chevy work truck on 11/21/20 - the truck had 140 miles on it - two days later it broke down with major computer issues. HERE IS THE TRUCK INFO: LISTED AS NEW ON THEIR WEBSITE: SILVERADO 1500 WT TRUCK VIN: 1GCPYAEH8MZ116267Stock: MZ116267 The customer service was horrible after the truck broke. Instead of them taking the lead and getting the vehicle towed, my husband had to sit on the MY Chevy app to try and get it towed. The APP did not work and after two hours of trying to get it towed he called back to the dealer and finally had them set everything up. The truck went into the service department. After 2 days of no phone calls, he called the service department who informed us that the computer was bad! The computer went bad on a brand new 2021 Silverado with 220 miles on it. At this point we did not feel comfortable buying this truck. I went into the dealership on Tuesday 11/24 to get a refund for the vehicle or substitute for a like vehicle. They were unwilling to make a deal on a substitute vehicle so we asked if they were willing to order the same vehicle at the same price - we were told to wait until the day after Thanksgiving for an answer. At this point the truck was titled under our names and we had yet to receive a refund. The truck was already listed back on their website as new truck when technically it was still our truck. We called GM Corporate Customer Service to file a complaint. The GM corporate service guy looked up the VIN number and said that truck was previously at Freeway Chevrolet with wiring issues. After some more research we think they sold us a used truck as new and also sold us a vehicle with known issues without disclosing the issues. We went the day after Thanksgiving to get a refund - we no longer wanted to do business with Midway. We received our refund without undoing any of the paperwork that we'd previously signed. We think the dealership can get around this because they use a third party title service. Basically they shred or tear up the title paperwork before it goes through and then they sell the vehicle as new again. After two weeks of waiting for an answer from GM corporate my husband just received their response. GM corporate basically said they cant do anything about it and it is an issue with the dealership. BUYER BEWARE. MIDWAY CHEVY does some shady business practices. Silver lining: We did get a refund for the truck and we went out and spent more money buying a reliable Toyota Tundra in lieu of a 2021 Silverado that broke with 220 miles on it. I would give MIDWAY CHEVY zero stars if it was an option. We don't want this to happen to any other consumers who are willing to spend $40,000 on a new vehicle from MIDWAY Chevrolet. We will be filing complaints with the BBB, Attorney General, GM Corporate, Midway Customer Service Manager, Midway Sales Manager, Midway General Manager, and the Managing partner of Midway Chevrolet.

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Employees Worked With

Other Employees : Maybel, Bryan

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Photos & Amenities

  • After Hours Drop-Off
  • Automated Car Wash
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Rental Car Service Onsite
  • Shuttle Service
  • Television
  • Vending Machines
  • GM 5x Dealer of the Year Award Winner
Midway Chevrolet, Phoenix, AZ, 85023