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Midway Chevrolet

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.7
1,736 Reviews
Welcome to Midway Chevrolet, proudly serving Phoenix and the surrounding communities since 1966. For nearly six decades, we've been committed to providing an exceptional dealership experience built on honesty, value, and outstanding customer service. As a 20-time Chevrolet Dealer of the Year, we've earned a reputation for excellence by putting our customers first and delivering an experience that keeps generations of Arizona drivers coming back. Whether you're searching for a rugged Silverado, an efficient Equinox, a family-friendly Traverse, the exhilarating Corvette, or one of Chevrolet's innovative electric vehicles, you'll find an extensive selection of new Chevrolet models, Chevrolet Certified Pre-Owned vehicles, and quality pre-owned vehicles to fit every lifestyle and budget. Our knowledgeable, no-pressure team is here to help you compare models, value your trade, explore financing options, and make your next vehicle purchase simple and enjoyable. Our commitment extends well beyond the sale. Our factory-trained Chevrolet technicians provide expert maintenance and repairs using genuine GM parts and the latest diagnostic technology to keep your vehicle performing at its best. From routine oil changes and tire rotations to major repairs, we're dedicated to delivering convenient, dependable service that gives you confidence every time you get behind the wheel. Conveniently located in Phoenix, Midway Chevrolet proudly serves drivers from Glendale, Peoria, Scottsdale, Surprise, Anthem, and communities throughout the Valley. Whether you're shopping for your next Chevrolet, servicing your current vehicle, or exploring financing options, you'll experience the professionalism, integrity, and customer-first philosophy that have made Midway Chevrolet one of Arizona's most trusted Chevrolet dealerships for generations. We invite you to discover why so many customers continue to choose Midway Chevrolet for all of their automotive needs.
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2323 W Bell Rd

Phoenix, AZ

85023

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Showing 218 service reviews

September 21, 2025

Why make service appointments when your vehicle sits for days baking in the phoenix sun in your back lot. What is the appointment for ?? This is just stupid now without car for no reason for what reason? More

by Blade Livingston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Doeden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugh abott
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Sep 23, 2025 -

Midway Chevrolet responded

This is certainly not the level of service we strive to provide, and we completely understand how being without your vehicle for an extended period can be incredibly frustrating. Please contact Tim Hodder, our Service Director, at 602-760-3409 so he can personally review your experience and work with you to resolve this issue.

December 27, 2024

Complete crooks. I came here for an oil change, as soon as the service put his hands under the dashboard, suddenly the battery needed replaced. Stay away from this pl More

by Midway Sucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Doeden
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John K., Ricky Ventrella
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Jan 02, 2025 -

Midway Chevrolet responded

We understand that situations like this can be frustrating, and we want to clarify what happened. When performing the oil change, the SAVI tool briefly activated the brake pedal and start button, and within seconds, your vehicle’s battery was tested. It immediately failed the load test, showing only 237 CCA, far below the required 800 CCA. Given how low the battery’s output was, we are surprised it was able to start before you brought it in that morning. While we take pride in offering transparent and thorough service, it seems there was some confusion during this process. If you’d like to discuss this further, Jon Cady, our Service Manager, would be happy to answer any questions you may have. You can reach him directly at 602-760-3409.

December 07, 2024

They performed exactly what was needed, as scheduled and on-time. However they no longer provide transportation. More

by ORNAIRON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrea Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Midway Chevrolet responded

Thanks for the fantastic feedback! We're glad to hear everything met your expectations. We appreciate your understanding regarding the transportation change, and we’re always here to help with any future needs. Your support means a lot to us!

September 04, 2024

Although Justin was nice, the overall experience was poor. I was told Friday night the car to be ready Saturday morning. I showed up Saturday. It wasn’t ready. I was told Tuesday morning that the car wo More

by WILLIAMWEAVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin service writer
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Sep 13, 2024 -

Midway Chevrolet responded

Hi William, we understand how frustrating it must have been to deal with these delays and the issues with your vehicle's repair. While we're glad that Justin provided helpful service, it’s clear that the overall experience did not meet your expectations. We take feedback like yours seriously and want to ensure this is fully addressed. Please reach out to our Service Manager, Jon Cady, at 602-760-3409 so we can look into this further and make sure the necessary steps are taken to resolve the situation.

September 02, 2024

Easy to schedule oil change, In and out in 2 hours like promised. Always friendly service More

by rd1devra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Doeden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Billings
Print
Sep 09, 2024 -

Midway Chevrolet responded

Thank you for your review! We're glad to hear that scheduling your oil change was easy and that we met our promise of getting you in and out on time. Our team always strives to provide friendly and efficient service. We appreciate your business and look forward to serving you again!

September 01, 2024

Mike is great man always answeris his phone or gets right back with me I bring all my vehicles to Mike doesn’t matter what make or model he always there for me Thanks Mike More

by rkocsis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Sep 09, 2024 -

Midway Chevrolet responded

Thank you for your fantastic review! We’re thrilled to hear that Mike consistently provides excellent service and is always there to help with all your vehicles. Your trust and loyalty mean a lot to us. We’ll be sure to pass along your thanks to Mike. If you need anything else, feel free to reach out. Thanks again for your support!

September 01, 2024

Midway services my truck and they do a superior job. My vehicle is returned to me washed and ready to go. I trust them with any maintenance and repair on my truck. More

by CORE.ANDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Billings
Print
Sep 09, 2024 -

Midway Chevrolet responded

Thank you for your great review! We're thrilled to hear that you trust us with your truck and that we consistently meet your expectations. It's fantastic to know that you're pleased with our service and the condition in which your vehicle is returned. If you need anything further, feel free to reach out. We look forward to continuing to serve you!

September 01, 2024

I was sold a lemon car you guys new there was issues with the car and still sold it to me I just need a new car without issues More

by LOTTIE silva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can't remember
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Sep 11, 2024 -

Midway Chevrolet responded

Thank you for sharing your concerns. We’re sorry to hear about the issues you’ve experienced with your vehicle. We are glad that the issue with your brake light seems to have been resolved when we replaced the brake pedal assembly. Your satisfaction is important to us, so if you have any further concerns or questions, please contact Diane Soza, our Director of Customer Relationship Services, at 855-971-8351. We appreciate your patience and look forward to assisting you.

September 01, 2024

Always professional, kind and knowledgeable. Hugh is the best!!! Weii refer to my friends and family. More

by gajbrothers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugh
Print
Sep 09, 2024 -

Midway Chevrolet responded

Thank you for your kind words! We're thrilled to hear that Hugh has consistently provided you with professional, kind, and knowledgeable service. We appreciate your willingness to refer us to your friends and family. If you need any further assistance, please don’t hesitate to reach out. We look forward to serving you again!

September 01, 2024

Poor customer service. Had a warrantied repair but no loaner was offered. Had to pay oops to rent a vehicle. More

by SFAHLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ricky Venrella
Print
Sep 11, 2024 -

Midway Chevrolet responded

We’re sorry to hear about your recent experience and the inconvenience it caused. We strive to provide excellent customer service, and it seems we missed the mark in your case. We apologize that we did not have any rentals available at the time of your visit, and we completely understand your frustration. To address your concerns and find a resolution, please reach out to Jon Cady, our Service Manager, at 602-760-3409. He will be happy to assist you and work towards making things right. Thank you for bringing this to our attention.

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