Back

Midway Dodge

Chicago, IL

4.4
282 Reviews
Midway Dodge is the ideal place for the best Dodge deals on the market. Here your dreams come true as you will get the best value for your spent cash. The very best selections of the Dodge that you have been searching for can be easily found here. At the Midway Dodge you actually have the luxury of choice in the selection of the Dodge model that your heart solely desires.
Contact Dealership

4747 S Pulaski Rd

Chicago, IL

60632

Directions

By Type

Showing 282 reviews

January 17, 2012

This dealership is the worst. We located a car on the internet thru Auto Trader that this dealership was advertising. We called, talked to Marco, three different times w questions about the vehicle. He a More

by JamieSmith99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marco/Jimmy
Nov 13, 2012 -

Midway Dodge responded

Jamie, Sorry to hear about your experience with Marco. Unfortunately we have not always had the most customer-focused sales practices. However, we have heard your complaints and are learning from our previous mistakes. We can assure you that through a change in management, we are now offering better customer service thus resulting in more positive experiences. Please feel free to contact me at any time. Randy Cohen Internet Director rcohen@midwaydodge.com 773-376-8060 Ext. 237

November 17, 2011

I took my 2002 Dodge Caravan in because I had recently had my Transmission rebuilt and it was still not shifting gears and the speedometer was not working correctly. I decided to take it to Midway Dodge s More

by ceciliad41109
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jaime and Rosales
Nov 13, 2012 -

Midway Dodge responded

Hi Cecilia, I am sorry to hear about your experience with out service department. I can assure that this sort of practice will not happen again. Under our new management, we are now providing much better customer service and a more fair approach concerning our services provided. Randy Cohen Internet Director rcohen@midwaydodge.com 773-376-8060 Ext. 237

December 25, 2010

This dealership is friendly until; you sign your contract and they take your money! I have had several problems with my Ford Mustang(Lemon) Transmission problems water damage engine light censor you name i More

by londonamari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ashley American Finance (horrible attitude)
Nov 13, 2012 -

Midway Dodge responded

Hello, I apologize that you have had a terrible experience at Midway Dodge. I can assure you that we have heard your complaint and would really like to make this right. Please know that since a change in management, we are striving to make customer service our number one priority. Please contact me at any time to discuss your situation. Randy Cohen Internet Director rcohen@midwaydodge.com 773-376-8060 Ext. 237

October 31, 2010

MY FAMILY HAS PURCHASED 5 VEHICLES FROM MIDWAY DODGE AND WE HAVE HAD A GREAT EXPERIENCE EVERY TIME. WE JUST BOUGHT A NEW CHALLENGER AND THIS CAR IS AMAZING. PLUS THE PRICE WAS GREAT AND FRANCISCO WHO HAS WO More

by idance9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Francisco and Kevin
October 30, 2010

Liars, cheaters and frauds. Overcharged for car (bait and switch), lied to financier about extras to increase value of car for financing, auto had a lot of front end damage- would not give Carfax even th More

by MIDWAY BITES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Collins, Bill
Nov 13, 2012 -

Midway Dodge responded

Hi there, I apologize for the experience you had at Midway Dodge. We understand the customer service you experienced was unacceptable. Through a change in management we are now ensuring repeat and future customers do not experience service like this in the future. Please contact me at any time to discuss. Randy Cohen Internet Director rcohen@midwaydodge.com 773-376-8060 Ext. 237

April 20, 2010

As a self-proclaimed automobile dealership cynic, but a man in need of a car, I was forced to spend a day car shopping. After many hours and many different dealerships, I was resolved to end my day empty h More

by Cubs1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco / Demetrius
March 30, 2010

THE REPAIRS ON MY 2001 FORD TAURUS ARE BEING DONE AND THE STAFF HAS BEEN MOST CURTEOUS!PHONE CALLS ARE BEING PROMTLY RETURNED!ANTHONY FROM THE SERVICE DEPARTMENT HAS BEEN VERY HELPFUL AS HAVE BEEN THE REST O More

by mrscamel2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MRIO WEBER, ANTHONY
February 02, 2010

After the deal was made no one seemed to exsist. I tried After the deal was made no one seemed to exsist. I tried many many times to resolve an issue and to no avail. No call backs, no courtesy calls. I c More

by Cruzzin
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
adrian / alex/ and anna finance person
August 03, 2009

STAY AWAY they will lie about everything! They had a dealership in Des Plaines, IL that was closed by the cook county sheriff! They are CROOKS! They will screw you over like they did to me and I wish More

by helpu2222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mario the owner
July 24, 2009

this dealership is the worst dealership i have ever been to. I wanted to buy one of their used cars and i thought i had a deal because i was dealing with the owner mario weber but all the time we were talki More

by msr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
mario weber
Nov 13, 2012 -

Midway Dodge responded

Hi there, The experience you describe is unacceptable and I am very sorry that it had happened. Since then we have had a change in management. Please know that we are striving to provide excellent and professional customer service at all times. Please feel free to contact me at any time. Randy Cohen Internet Director rcohen@midwaydodge.com 773-376-8060 Ext. 237

...
28