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Midway Nissan
Phoenix, AZ
1,015 Reviews
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March 29, 2021
So I bought a used 2013 Volvo from Midway Nissan in Nov 2020 my sales person was great but a slight rocky start to service issues. I'm updating my review after speaking with the GM and Midway Nissan hand 2020 my sales person was great but a slight rocky start to service issues. I'm updating my review after speaking with the GM and Midway Nissan handling the o2 sensor issue with my vehicle. Midway was not initially handling the service as their service person advised me to go through Volvo for the initial issue that took 3 months to diagnose. Midway has already started to take care of the issue with the vehicle and I could not be happier with how they are handling it. I'm not a fan of the extended warranty coverage and cost but the real issue which was the pre existing bad sensor issue has been addressed. Thank you again for reaching out and the handling of the situation. More
by scottc382
Employees Worked With
Patrick Fairley
Helpful March 18, 2021
If you go here do not work with anyone except Matthew Petrosky! He is bar none when it comes to purchasing a new vehicle. Incredibly knowledgeable, listens, fast, no hassle or haggle. Just simply amazi Petrosky! He is bar none when it comes to purchasing a new vehicle. Incredibly knowledgeable, listens, fast, no hassle or haggle. Just simply amazing. I’ve purchased my last two vehicles from him and won’t ever buy a vehicle from anyone else. More
by samanthaferch
Employees Worked With
Matthew Petrosky
February 28, 2021
A+ Experience the best sales experience ever. A+ Experience the best sales experience ever. A+ Experience the best sales experience ever. A+ Experience the best sales experience ever. Experience the best sales experience ever. A+ Experience the best sales experience ever. A+ Experience the best sales experience ever. More
by Gone fishing
Employees Worked With
Erica Nodine, James Corkell, Cheyenne Maley, Haley Beavers
January 10, 2021
AVOID THIS PLACE AT ALL COSTS!! They mess with the numbers on the paperwork after you make a verbal agreement & lie as well! The price of the van went up $4000.00 from the verbal agreement to the cont numbers on the paperwork after you make a verbal agreement & lie as well! The price of the van went up $4000.00 from the verbal agreement to the contract! I bought a van that had commercial lettering on it. Miguel told me (over the phone) that he would cut me a check for $150.00 if I removed it myself, I agreed. Emily (sweet girl) delivered the van the next day with the lettering still on it, but no check. When I asked where the check was, she said Miguel was going to mail it to me. Miguel lies, that was 7 weeks ago, no check! And he won't take or return my calls either! When Emily delivered it, they didn't send all the paperwork either, just the contract! I didn't get the Certified Used warranty, the CarFax report, it didn't even have a sticker on the windshield to say the oil had been changed! (I wonder if it was) Another thing, I also only got one key, I asked where the other one was, they said they only got one back. I called the previous owner (easy because his number was on the van when I got it) he said he turned in two. I haven't asked since, but I'm sure they are trying to sell me another one for a couple of hundred $$. I posted this on NextDoor & another person had the same go around with the key business & another key miraculously showed up when they pushed the issue! I wish it was possible to give them negative stars! DON'T DEAL WITH THESE CROOKS!! More
by Unhappy Canuck
Employees Worked With
Emily Smith 5 stars!, Miguel Favela
November 20, 2020
ELLA SIEMPRE AYUDA MUCHO A TODOS LOS LATINOS SIEMPRE ESTA ALADO DE SUS CLIENTES PARA BUSCAR LO MEJOR OPCION DE PAGO E INTERES ESTOY MUY CONTENTO CON SU ATENCION SIEMPRE QUE SEPA DE UN AMIGO QUE QUIERA ALADO DE SUS CLIENTES PARA BUSCAR LO MEJOR OPCION DE PAGO E INTERES ESTOY MUY CONTENTO CON SU ATENCION SIEMPRE QUE SEPA DE UN AMIGO QUE QUIERA COMPRAR AUTO LA RECOMENDARE More
by Klaudia Escalante
Employees Worked With
Claudia Escalante
October 25, 2020
Kyle Eason helped my son and I with the purchase of a vehicle for my son. Kyle was amazing in every aspect of the purchase!!!!!! From finding a vehicle and changing our mind on the car, 3 times, Kyle wa vehicle for my son. Kyle was amazing in every aspect of the purchase!!!!!! From finding a vehicle and changing our mind on the car, 3 times, Kyle was very helpful and attentive from the first minute we walked on the lot!!!! Will definitely recommend Kyle and Midway Nissan!!!!!!! More
by jonsbaseballmom
Employees Worked With
Kyle Eason was a,axing!!!!!, Karla Quinteros
October 22, 2020
These people are very dishonest. Give you a price then up the price by one third the cost. Don't trust them!!! Bate and switch with no integrity.Don't reward them for being dishonest up the price by one third the cost. Don't trust them!!! Bate and switch with no integrity.Don't reward them for being dishonest More
by makitch04
Employees Worked With
Kelli Ng
September 28, 2020
I recently purchased a CPO 2018 Altima SR from Midway Nissan about 2 weeks ago. Yesterday (9/27/20) the SRS light came on and remained on. In light of being a safety concern for my family, I took the c Nissan about 2 weeks ago. Yesterday (9/27/20) the SRS light came on and remained on. In light of being a safety concern for my family, I took the car in this morning (9/27/20) WITHOUT an appointment or any prior notification at all. As I pulled into the service drive, I located Kyle Hammontree, my service advisor and briefly explained the issue. Kyle was just finishing up with a customer and promptly located me waiting in the service "breezeway". He explained, in a professional manner, what was going to take place over the course of the day, and the means/methods that were going to be used in the repair. Not only that, but he arranged for a Lyft to get me to work.......All in a matter of minutes!! I was at my place of business in about 30 minutes from the time I pulled into the service "breezeway". Time tends to become a commodity for many of us as we get older. This was an impressive experience, and I felt it incumbent upon myself to write a quick review before getting to my daily tasks at work. Thank You Kyle H!! Much appreciated! Cordially, Tyler Schlink More
by Kahla 71'
Employees Worked With
Kyle Hammontree (SERVICE DEPT.)
September 24, 2020
This place is full of frauds and crooks! Let me explain. I purchased a vehicle on August 1st. I traded in a vehicle and put down $8,500 to make sure I didn't have any negative equity on the new vehicle. Two I purchased a vehicle on August 1st. I traded in a vehicle and put down $8,500 to make sure I didn't have any negative equity on the new vehicle. Two weeks passed and my trade-in hadn't been paid off (usually your trade is paid off within 10 days), so I inquired what was going on. Never heard back from my sales person, Kristal, or the finance guy, Hector. Another week passes and still my trade hasn't been paid off and no one is responding to my emails or returning my calls. Long story short, they had a hard time getting the deal financed (I'm the signer on my mom's and two brother's vehicles). At this point I figured I would take back my trade and give them back their vehicle, which they would not accept. Instead, the finance director told me I was being irrational and unreasonable. Fast forward. It's almost mid September and still nothing. They finally push the loan through Nissan Finance. You would assume this is a good thing. However, they never informed me that the vehicle finally got finance. That by itself is not a big deal. Eventually loan documents will arrive at my house. Here's the problem. Nissan Finance goes off the original date of contract to determine due date. Because it wasn't financed until 6+ weeks after the contract (Aug 1st), I started off with my account past due. How in the world does this even happen? The vehicle has only been financed for two weeks and yet I'm in collections with Nissan Finance due to the August 1st contract date. Keep in mind, my trade-in vehicle still has not been paid off so I've been making the monthly payments on that as well. I contacted Nissan Finance to get this resolved. They stated that someone from the dealership has to call them and get it fixed. To make a longer story shorter, I contacted the dealership (spoke with a number of people) and no one has been willing to help. I have finally submitted a complaint with the Better Business Bureau. If this is what they're willing to do to a disabled veteran who faithfully served this country, I can't imagine what they're willing to do others. As mentioned, this place is full of frauds and crooks. More
by Robert S.
Employees Worked With
Kristal Fraquharson, Hector Quintana, Charles Meyers, Debbie French
September 18, 2020
We dealt with Kyle Eason and he was very pleasant and helpful. Overall, very good experience.The finance man Brandon was very nice also. They brought us a lot of water since it was so hot outside. helpful. Overall, very good experience.The finance man Brandon was very nice also. They brought us a lot of water since it was so hot outside. More
by Tinascosmetics
Employees Worked With
Kyle Eason
