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Midway Nissan
Phoenix, AZ
1,015 Reviews
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Showing 1,015 reviews
November 23, 2019
Great experience . No pressure ! I’m glad I came over to Nissan .. everyone was so polite and respectful. I did not feel pressured into anything. My car sales man Aldo Espinoza took g I’m glad I came over to Nissan .. everyone was so polite and respectful. I did not feel pressured into anything. My car sales man Aldo Espinoza took good care of me, he was patient, respectful, he understood how I felt, and he was able to work out the numbers with me to bring the monthly payments lower ... I would recommend you to visit Midway Nissan. This will be one experience I won’t forget. Thank you Aldo and Midway Nissan for putting me out in the road with a brand new car! -CR More
by losoapril26
Employees Worked With
Aldo Espinoza
Helpful November 04, 2019
Why we didn't walk-away I really can't answer. Why we didn't walk-away I really can't answer. From the young inexperienced , "tell you anything to get the sale", Salesman,to the Unprofessional C Why we didn't walk-away I really can't answer. From the young inexperienced , "tell you anything to get the sale", Salesman,to the Unprofessional Car Sales Manager, to the Finance Mgr in the back who talks so fast your head spins and doesn't go over your closing so you really have No idea your signing something Completely different then what was agreed on with the Salesman, (They make the forms so confusing.) Buyer Beware!!!, Just FYI a month later, still having issues with the process MVA & Finance Bank. More
by TrG
Employees Worked With
Ricardo Marquez, Joe Jarrin
October 22, 2019
Honest and Knowledgeable Salesman Thank you Anthony Guerrero! Your knowledge helped us make an easy decision and no pressure attitude re-assured us that we were in the right place! Thank you Anthony Guerrero! Your knowledge helped us make an easy decision and no pressure attitude re-assured us that we were in the right place! More
by Rogue Life
Employees Worked With
Anthony Guerrero
October 21, 2019
Horrible follow up and deceitful Sales to service were poor. Last straw was there service department not honoring their extended warranty. They "sell" you extended warranties and Sales to service were poor. Last straw was there service department not honoring their extended warranty. They "sell" you extended warranties and tell you "yes" they cover this and that but when you want to get service they tell you sorry its not covered and the finance person gave you wrong information. They dont stand behind what their people say. They are a SCAM!!! More
by Happy Midway Nissan shopper
Employees Worked With
Patrick Fairley
October 16, 2019
I'll never be back I will NEVER be back to Midway Nissan. This morning I called to make an appointment for service. I spoke with Izzy explaining the services that I nee I will NEVER be back to Midway Nissan. This morning I called to make an appointment for service. I spoke with Izzy explaining the services that I needed and an issue that I would like the mechanics to look into. During the conversation I wasn't overly impressed with his customer service. At no point did he give me any feedback on what I was asking and I'm not even sure if he said thank you for your business when we ended the call. My appointment was set for 8:15a for Wednesday 10/16. I said more than once that I would either drop it off before I go to work or I would drop it off tonight (night before). This evening at 8:45 I went to Midway to drop my car off. I couldn't figure out where to go. Parked my car and walked to the service center to see if there was a key drop. I walked past 2 employees who clearly knew I was there and could see that I was lost (offering no support). I asked them both if they worked there...twice. Asking for advice on what to do. The lady told me where I needed to go when I pull in...tomorrow. Explaining again I wanted to drop it off tonight as a night drop. The other employee said I should ask reception. Entering the dealership there was no one at the receptionist desk. Two ladies walked out from the office and asked if I had been helped. After explaining why I was there I asked one of them where I should go. She then explained what I needed to do when I get there tomorrow. I told her again I wanted to drop it off now. She said "I've never had any one ask that before" Then she said "I can take your keys and give it to them tomorrow" I said absolutely not. I wanted an envelope to drop my keys into a box but clearly this service isn't offered at Midway Nissan. ALL of this could have been avoided if Izzy would have said we don't offer a night drop. I had a feeling when I hung up with him that something wasn't going to go right. I should have trusted my gut and cancelled the appointment. This dealership lacks customers service and customer support. I will never be back for sales or service and advise anyone who has read this to avoid Midway! I am in complete disbelief of my experience. What a total waste of my time. More
by Dan Carter
Employees Worked With
Izzy
October 15, 2019
Con ganas de volver por otro carro Soy comprador primerizo e imaginaba que me darían el pago del carro muy caro pero al contrario me dieron un excelente precio y la antencíon que me die Soy comprador primerizo e imaginaba que me darían el pago del carro muy caro pero al contrario me dieron un excelente precio y la antencíon que me dieron fue muy buena More
by José sanchez
Employees Worked With
Violet Fabela
October 08, 2019
I would definitely go here again and recommend Violet she was the greatest help really easy to talk to and very knowledgeable on everything she said One of the best car dealers I have ever met was the greatest help really easy to talk to and very knowledgeable on everything she said One of the best car dealers I have ever met More
by John lahti
Employees Worked With
Rita Sommer, Violet Fabela
October 03, 2019
Got a good deal! They were helpful in getting me extra fuel, and able to process by finance at 0% interest. Low monthly payments over 36 months, with a 100,000 mile w They were helpful in getting me extra fuel, and able to process by finance at 0% interest. Low monthly payments over 36 months, with a 100,000 mile warranty. Yeah! I got a good deal and a friendly environment was just extra. More
by Keith Butler
Employees Worked With
Mark - Service Manager, Erick Olivas, Violet Fabela
September 27, 2019
No accountability Before doing any business with this company please check their Yelp reviews too. I got hosed by this company and they don't care at all. Tried to file Before doing any business with this company please check their Yelp reviews too. I got hosed by this company and they don't care at all. Tried to file BBB complaint only to be told to get lost. They are arrogant, thickheaded and lack the ability to do what is right More
by I H8 Midway
Employees Worked With
Giselle Cano
September 14, 2019
contacted me directly when I did not receive a recall notice good service. Found out I didn't know about my recall and reached out to me. Got me in quickly. Service was quick. Got me a Lyft ride to and from my h good service. Found out I didn't know about my recall and reached out to me. Got me in quickly. Service was quick. Got me a Lyft ride to and from my home. Car was clean when returned to me. I was the last customer of the day and Aaron Cheesmond waited for me to get there and pick up my car. More
by BTerry
Employees Worked With
Aaron Cheesmond
