Back

Midwest Auto Store

Florence, KY

2.3
91 Reviews

166 Weaver Rd

Florence, KY

41042

Directions

By Type

Showing 91 reviews

February 19, 2022

This place was horrible. I talked to JR and was told there was no damage to the 2 cars I was looking at. He didn’t show up and both cars had rotten interior, smelled like a s More

by Shonna.riedellshonna
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JR and Johnny
Mar 04, 2022 -

Midwest Auto Store responded

Shonna, we are sorry you did not like the cars. Please understand that every vehicle is priced according to miles, market and condition. aLL DEALERS like any other businesses are struggling with car shortages, PEOPLE shortages, PARTS delays, and CRAZY car prices. we may not have cleaned them well but typically we make sure all in great condition before leaving if sold. The two vehicles that you looked at were 7-8K range which is kind rougher we that money used to buy 8 months ago. Our vehicles were listed about 2K below market because of the condition. sorry for not meeting your higher expectation

Mar 04, 2022 -

Midwest Auto Store responded

Shonna, we are sorry you did not like the cars. Please understand that every vehicle is priced according to miles, market and condition. aLL DEALERS like any other businesses are struggling with car shortages, PEOPLE shortages, PARTS delays, and CRAZY car prices. we may not have cleaned them well but typically we make sure all in great condition before leaving if sold. The two vehicles that you looked at were 7-8K range which is kind rougher we that money used to buy 8 months ago. Our vehicles were listed about 2K below market because of the condition. sorry for not meeting your higher expectation

February 05, 2022

I went to the dealership to look at a Mercedes listed on their website. I found the car and several others I was interested in. I had a $9000 down payment and was ready to deal. I waited around for about 20 More

by throbs22
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
Mar 04, 2022 -

Midwest Auto Store responded

We are so sorry that we missed you. We are like the rest of car dealers very slammed and short handed especially closer to the weekend and look like our sales people have missed. We normally monitor the lot but with 400 cars and 3 acres of lot, we truly apologize for not addressing you

June 02, 2021

Called back like I was ask to waiting on a truck come in and the guy was rude about it why post pics about trucks you don’t even have in yet More

by Kevtur.kt
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales
May 01, 2021

They seemed unwilling to deal, were not too familiar with their stock, or anything about the cars they did have. Wasn't very impressed with their desire to sell a car or help us. More

by BAR121148
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Do not remember
March 09, 2021

Filled out the online credit application for the car I wanted. Brought a $3000 down payment and a trade in. Was told to come in, waited around for two hours. They tell me the car I want (2012) is too old More

by ANDREX859
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Johnny
Mar 16, 2021 -

Midwest Auto Store responded

Hi Andrew, thank you for your feedback. Since we work with lenders to provide financing, every decision and timeframe is at the banks’ discretion. We reach out to several banks in order to find you the best deal, which takes some time. We then negotiate with the banks on your behalf to get you the best rate and payment, which also takes time. We’re sorry to hear you felt pressured into considering a vehicle if you weren’t interested in it, but we were simply offering you financeable options. And we understand that it feels like a long time when waiting for financing approval, but our security camera footage shows that you were not in store for longer than an hour. Best of luck on your vehicle purchase journey.

October 15, 2019

Jim & Peggy buy a car for their daughter I called to insure that a car I looked at on line was still available. I was assured that it was. Aaron Brown, Midwest Auto Store's employee said th More

by Big Jim
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Brown
Oct 17, 2019 -

Midwest Auto Store responded

How wonderful that Aaron was able to make your buying experience, fast, easy and pleasant! That's exactly what we strive for. Thank you for taking the time to share your experience, we really appreciate it!

July 13, 2019

Will be a returning customer We bought our Nissan Juke here from Kevin L. at the end of May 2019. We loved the car and they allowed us to trade our SUV in order to get it. Howeve More

by MandysJuke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lowe, MJ
Sep 04, 2019 -

Midwest Auto Store responded

Mandy, we are so glad you had the amazing experience we always strive for! Thank you for taking the time to share your thoughts. We hope you continue to love your Juke and we look forward to helping you again with any car purchase or service needs you have in the future!

May 29, 2019

I bought my Ford Fusion there Great experience. Found on carGuru. They beat the cost of all the other dealers that I looked at. They were sensitive to my time because I had More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lowe
Sep 04, 2019 -

Midwest Auto Store responded

We are so pleased that we could meet your needs and help you get the best car for the best price! Thank you for taking the time to share your thoughts and experience. We hope to be able to help you again in the future.

May 28, 2019

this is the place!! purchased 2013 ford focus yesterday. Kevin Lowe took very good care of me. no hassle. no bs. straight forward the way I like it. thx Kevin. finan More

by ninaj0421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kevin,mj,brenda? sorry, but she did a nice job
Sep 04, 2019 -

Midwest Auto Store responded

We are so glad to hear that we have provided the best service possible! We take pride in our knowledge and the care we provide our customers, so we're very grateful that you took the time to share your experience here. Sounds like we will see you again and we look forward to the opportunity!

March 21, 2019

Great Service. Great People. We purchased a Chevy Silverado 2010 yesterday and are more than happy with the wonderful service. It was fast and hassel free. Will definitely be back More

by Cody & Kelsi Bush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Lowe
Sep 04, 2019 -

Midwest Auto Store responded

Cody and Kelsi, thank you for sharing your thoughts and experience! Making the car buying process simple and easy is a priority for us, so we're glad to hear we achieved that for you. Kevin is grateful for your kind words and looking forward to assisting you again!

...
4
...