Midwest Kia

Excellent customer service from Nathan M. I dropped my SUV in the morning and it was done at the promised time. He also arranged the shuttle for me to go home and backed for from Nathan M. I dropped my SUV in the morning and it was done at the promised time. He also arranged the shuttle for me to go home and backed for pick up at the promised time. Job well done on alignment, fuel injection clean, tire rotation, oil change & car wash. As far as detailing done inside the vehicle, I gave an average due to not meeting my expectations. Thank you for not charging me full price for it though.I will still bring it back for routine maintenance. More

An Excellent Experience All the staff members who worked with us were very friendly, helpful, and knowledgeable. I was especially impressed with the relatively short period o All the staff members who worked with us were very friendly, helpful, and knowledgeable. I was especially impressed with the relatively short period of time it took to purchase our new vehicle. Also, usually meeting with the finance manager is my least favorite part of the car buying experience. I just power through and say "No" to almost every warranty. However, this time, with the way the warranties were presented and prices bundled, along with a lower interest rate, I was much more receptive to what the finance manager had to offer. . More

We had a fabulous Buying experience. The salesman was very patient with us, not forcing us into something we were not sure of buying. Explained evening in detail with all the features and The salesman was very patient with us, not forcing us into something we were not sure of buying. Explained evening in detail with all the features and the leasing process. More

Service check Very friendly and quick service! Gave me a ride back to work to which was very appreciative! Would highly recommend them for service! Loved that they Very friendly and quick service! Gave me a ride back to work to which was very appreciative! Would highly recommend them for service! Loved that they also washed my dirty car lol! More

Helpful, courteous staff. Helpful employees. They found just what I was wanting (except for the color) and gave me a great deal. There was a little confusion when we sat down t Helpful employees. They found just what I was wanting (except for the color) and gave me a great deal. There was a little confusion when we sat down to talk about finance but they straightened it out. They also gave me the incorrect cell phone number to text my insurance information to, so I am a little concerned about that. Overall it was a good experience. More

Service department review Your service department representative was very patient and helpful. Providing a car, so mine could be serviced.. But the problems I brought my KIA Your service department representative was very patient and helpful. Providing a car, so mine could be serviced.. But the problems I brought my KIA in for are still not corrected. Automatic Gearshift sometimes kicking into the next gear. And the cruse control not always setting. More

Great service from kind people I went in to have a tire repair, oil change and a couple of other things they suggested that helped my SUV run better. The man that helped me was very I went in to have a tire repair, oil change and a couple of other things they suggested that helped my SUV run better. The man that helped me was very kind. He checked with me before any extra work was done. I would recommend this dealership. More

Service experience sucked! Bought a used car, still under manufacturer warranty. Drove the car to KC and back and lost A/C both ways. Brought the car in and was told there was n Bought a used car, still under manufacturer warranty. Drove the car to KC and back and lost A/C both ways. Brought the car in and was told there was nothing they can do because they can't duplicate the problem. A quick qoogle search clearly defines the problems in Optimas between 2011-2014. Nobody is willing to help resolve the issue. Never buying a Kia or coming here again! More

Service plus I called and was able to schedule the service on my Sorento the next business day. The tech was very friendly and helpful. He explained the work don I called and was able to schedule the service on my Sorento the next business day. The tech was very friendly and helpful. He explained the work done on completion and the recommendations thoroughly. Great service departmnt! More

Recall, key phob battery and oil change. This visit was my best customer service experience in three years at this dealership. Hopefully this is the new norm. I appreciate good customer ser This visit was my best customer service experience in three years at this dealership. Hopefully this is the new norm. I appreciate good customer service and it makes a difference in a dealership for future car purchases. More