Mike Anderson Chevrolet of Chicago
Chicago, IL
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I would like to say to thank you to Rolando and going out of his way to help me on my new Chevy Tahoe. A great guy to deal with and Thank you again sir of his way to help me on my new Chevy Tahoe. A great guy to deal with and Thank you again sir More
I took our 5 year old Chevy in to be serviced. We were having issues with Stabilitrak (break pedal activating when driving causing the car to jerk) in addition to filling the power steering fluid. Paid having issues with Stabilitrak (break pedal activating when driving causing the car to jerk) in addition to filling the power steering fluid. Paid over $300 to investigate the problem. Got a call back that the Stabilitak was caused by dirt under the car (which is interesting since we had the exact same problem a year ago) and not the brake. A month later the problem is still happening and is triggered during longer trips. Then they told me we need to replace the power steering fluid pump. The cost? $3,000. That's completely insane. I declined, got the car home put a bottle of power steering fluid in. Problem solved. So basically both problems weren't fixed, we paid over $300 and they tried getting another $3,000 from us. Completely insane. We were going to look into a trade in for a newer model. Chevy has lost our business. More
Great place to buy a car... but do not have it serviced here. Long story short had warranty work done 3 trips 2 loaners and one defective part later i now have rear damage on my bumper and tail light and t here. Long story short had warranty work done 3 trips 2 loaners and one defective part later i now have rear damage on my bumper and tail light and they said in so many words im lucky they are taking care of the bumper.terrible experience. More
Nick, Exceptional Sales Rep. Although I’ve read mixed reviews in regards to sales, our experience with Anderson was exceptional. Nick went out of his way to answer all our q Although I’ve read mixed reviews in regards to sales, our experience with Anderson was exceptional. Nick went out of his way to answer all our questions and review all our options. Nick was never pushy or inpatient with our indecisiveness. We found the perfect vehicle to fit our needs. The respect and common courtesy he showed is something very seldom found in the car sales industry. We did purchase a 2020 Silverado and all people involved were awesome. From sales, financing and porters. Washed truck and full tank of gas. I had been a lifelong Ford owner. Nick gave me a great reason to come over to the Chevy side.. Thanks again to all. Nick, you get a top notch nod as far as my wife and I are concerned. More
I went in to look at the 2020 blazers. I was particularly interested in a red one with awd and a 6 cyl engine. When they started to work on the financing, the payments were coming in too high. After a couple interested in a red one with awd and a 6 cyl engine. When they started to work on the financing, the payments were coming in too high. After a couple of attempts the sales manager asked what I was looking to pay and I told him. He came back in a short time later and told me he was able to get the price within my budget. So I signed all the paperwork, was taken to my new vehicle and drove home. When I got home, I discovered they had switched the vehicles without telling me and sold me a 2019 blazer with a 4cyl and fwd. So much for the integrity they claim on their website as I went and spoke to the general manager afterwards who called it a miscommunication and that there was nothing that could be done. He did call me later and left me a message saying he found something to help but I haven't bothered to return his call because honestly I have little trust in this dealership More
Best salesman ever Malachi. Malachi was the sweetest salesman ever. I was very nervous he was so kind and patient. Very honest dealership. Malachi help me get a mailbu which was Malachi was the sweetest salesman ever. I was very nervous he was so kind and patient. Very honest dealership. Malachi help me get a mailbu which was in my price range. More
every one took care of me including the manager wally. my salesman wally was very helpful. The manager and finance manager were all helpful. they also told me about other cars that were available. my salesman wally was very helpful. The manager and finance manager were all helpful. they also told me about other cars that were available. They also game us coffee. More
Mike Anderson Chevrolet on Irving Park road in Chicago Mike Anderson Chevrolet is very welcoming. We were greeted at the door very quickly. It is a neat & clean facility. Wail Fakhoury was our salesman. He Mike Anderson Chevrolet is very welcoming. We were greeted at the door very quickly. It is a neat & clean facility. Wail Fakhoury was our salesman. He was focused on our needs & what we were interested in as far as our needs & desires. We were shown several cars with various options & went for a test drive. Since cost was an issue, we discussed many options and feel we received the most we could ask for. My new Equinox LT is a dream drive & quite spacious. The financing & trade-in on my Traverse went smoothly and Mr Fakhoury was forthright and clear in his appraisal of how the purchase would work. Salesperson Edgar explained all the paperwork as it was being signed. I would recommend this dealership and the team that assisted us so promptly to many. Thank you kind gentlemen. More
Great Customer Service I have had a couple services done at this location and both times I worked with customer service rep Sam Etheridge, very nice and personable to talk t I have had a couple services done at this location and both times I worked with customer service rep Sam Etheridge, very nice and personable to talk to! More
Great First Experience I am a GM employee in Michigan and recently worked with Mike Anderson Chevrolet to lease a vehicle for our daughter in Chicago. Our first experience I am a GM employee in Michigan and recently worked with Mike Anderson Chevrolet to lease a vehicle for our daughter in Chicago. Our first experience was excellent. We never felt pressured or rushed to make a decision, nor were we pushed in any direction for a different vehicle or different option content. The entire staff was very helpful, professional and knowledgeable. I certainly understand how important the dealership experience is for our customers. Ours was very positive, please keep up the great work and we will be back. More