Mike Anderson Chevrolet of Merrillville

Dishonest sales team. They give you numbers. When you tell them it’s not going to be a deal and why, they come back to make the offer pretty. But they wrote it on a paper They give you numbers. When you tell them it’s not going to be a deal and why, they come back to make the offer pretty. But they wrote it on a paper and it doesn’t go on the finished paperwork. I’m paying $190 in fees a month for my lease when they promised me much lower fees. Then when I figured it out, they try to give me the go around on how paying 7000 in rates and fees over 3 yrs is ok with a 790 credit score. The sales manager was rude and did not care. Not the honest way to conduct business More

Bought a brand new 16 Trax. Paint started peeling. Called, they told me they knew about it and if I wanted it repaired I'D Have to pay for it. I'll never buy a Chevy again. Paint started peeling. Called, they told me they knew about it and if I wanted it repaired I'D Have to pay for it. I'll never buy a Chevy again. More

Had a vehicle towed in and diagnosed. Price was extravagant and wanted it towed back home; sent the tow truck there and tried to pay for the diagnosis and they declined and made me wait. Price was extravagant and wanted it towed back home; sent the tow truck there and tried to pay for the diagnosis and they declined and made me wait. Called to pay for diagnosis a second time after they said they would call me back and gave me the run around. Forwarded to 3 people and then a voicemail, The tow truck left because of them and their greed of me not getting the service done there. If you want to pay scam prices. Get your repairs done here. You cant even pay for the diagnosis to get your car out because of their greed. More

I recently purchased a vehicle from this dealer. I had some concerns, but they were addressed. Marcus went out of his way to make sure I was completely satisfied with my purchase. This dealer has gr I had some concerns, but they were addressed. Marcus went out of his way to make sure I was completely satisfied with my purchase. This dealer has great pricing on vehicles and works hard to make sure the customer is well taken care of. I would highly recommend this dealer if you are looking to purchase a vehicle. More

They are advertising price much lower and upon request of a written buyers order the price was increased several thousands. Dishonest business practices. Unpleasant experience. Total waste of my time,! a written buyers order the price was increased several thousands. Dishonest business practices. Unpleasant experience. Total waste of my time,! More

They gave me a loaner car while they fixed my car and somehow they couldn't contact me when my vehicle was ready so after 4 days they reported the car stolen and had the police come to my job and tow the somehow they couldn't contact me when my vehicle was ready so after 4 days they reported the car stolen and had the police come to my job and tow the car, I've been a customer with them since 2018, I'm seeking legal assistance now More

Worst experience every, I have been a customer since 2018, I was given a loaner which this wasn't the first time, my car was ready which I didn't know because the dealership said they had tge wrong numb 2018, I was given a loaner which this wasn't the first time, my car was ready which I didn't know because the dealership said they had tge wrong number mind you they have called me several times before but after 4 days of tge calling the wrong number the manager called the police and reported the car stolen all while they still had my car. I'm a nurse so for them to come to my job and have the car towed was so embarrassing. My boss and co workers were present, the police officer was rude and acted like I was a criminal. I will never go back here and alot of my friends and family are done with them. Prior to this I sent 4 people there and they bought cars. More

I do not recommend Mike Anderson if you are in search of a certified used vehicle. Save yourself the money, trouble, and time by going somewhere else for your certified used vehicle. I bought what I thought a certified used vehicle. Save yourself the money, trouble, and time by going somewhere else for your certified used vehicle. I bought what I thought was a certified used vehicle on January 13th. On February 25 it just completely shut down leaving me a sitting duck alone on a dark wooded area near a funeral home. I was literally stressed and “freaking” out. That Monday, I called Mike Anderson and they told me to have it towed in- my insurance hooked and towed my car from the front. Later, when I called to check I was told they did not know what was wrong and would call Southlake Kia under a warrantee- KIA kept my vehicle until March 28. I picked up my vehicle from Mike Anderson but when I went into the gas station, I notice that now my bumper is cracked -of course no one knew what happened. Today my car is still not running as before and the gas does not last. Mike Anderson staff was great throughout this entire process- Steve B. and Quinten Y. were courteous, focused and empathetic to my concerns. Nevertheless, I wish someone had warned me! I do not recommend Mike Anderson for any used certified vehicles. Save yourself the money, trouble and time by going somewhere else for your certified used vehicle👎. More

Quentin in the auto body service repair shop was so helpful and professional. He helped me out a lot with my car and is super nice. I appreciate it so much! helpful and professional. He helped me out a lot with my car and is super nice. I appreciate it so much! More

Women take your car elsewhere. I've taken auto class, so not completely ignorant when it comes cars, but know enough to know when something is not right. Brought my traverse in fo I've taken auto class, so not completely ignorant when it comes cars, but know enough to know when something is not right. Brought my traverse in for noise that sounded like my rotors grinding then gas mileage tanking with the sound. Had brakes and rotors checked beforehand, and they are fine. Now, because it wasn't making that sound at that moment, and my gas mileage miraculously went up from 9mpg to 15mpg he didnt want to hear anything was wrong. "I have one myself and seems fine to me" 😒I have my own OBD2 sensor which gave me code C-0300 and C-0700. Showed him the codes and he goes "C? Codes start with P" Googled it later, C codes have to do with brake system, steering, and suspension. Imagine that, since I'm complaining of a noise coming from my brakes without even pressing on them thats also affecting my mpg, and brakes n rotors themselves are fine. So right off the bat he not listening to the fact that something is going on. Then tries saying that having my a/c on will drop my gas mileage. To under 10mpg?!? I don't think so. To 15mpg sure. Not to no 9mpg. "Ok well its $95 for diagnostic" $95 for you to barely look at my car and tell me everything is fine because you don't believe anything is even wrong it? I don't think so. Took my keys and left. Turns out my callibers or sliders likely getting stuck, according to my usual mechanic. The ONLY reason I even attempted to have chevy check first is because its still under warranty. Thanks for nothing. Maybe next time not being so patronizing and condescending, and actually listen when a customer tells you there is something is going on with their vehicle. More