Mike Anderson Chevrolet of Merrillville

Jonathan was great in helping me purchase my first truck. He stayed in constant contact throughout the 2 month process and new exactly what I wanted and found it. Throughout the process, only being 20, I was He stayed in constant contact throughout the 2 month process and new exactly what I wanted and found it. Throughout the process, only being 20, I was nervous and scared about spending that much money, on top of other bills, but he was able to help me out greatly and understand that he thought and could tell that I wasn't going to be a guy who was going to let my finances get out of hand. I am HIGHLY recommending him to anyone I know looking for a vehicle. More

I WAS SO IMPRESSED WITH THIS DEALERSHIP WHEN I BOUGHT MY CAR LAST YEAR. THEY DELIVERED IT TO MY HOUSE AND EXPLAINED EVERY DETAIL TO ME. THEN WHEN WE HAD THE RECALL LAST MONTH THEY IMMEDIATELY TOOK MY CAR CAR LAST YEAR. THEY DELIVERED IT TO MY HOUSE AND EXPLAINED EVERY DETAIL TO ME. THEN WHEN WE HAD THE RECALL LAST MONTH THEY IMMEDIATELY TOOK MY CAR IN AND HAD IT ALL WASHED AND CLEANED FOR ME WHEN I WENT TO PICK IT UP. SERVICE WITH A SMILE. TERRIFIC. More

My husband and I were looking to trade in his COBALT SS for a SUV that would accommodate us down the road, Lawerence was great at showing us what we could afford. I really enjoyed him as our sales person, for a SUV that would accommodate us down the road, Lawerence was great at showing us what we could afford. I really enjoyed him as our sales person, I have even refereed my parents to go to him within the next month to buy there new car! He was very pleasant to work with! THANKS! More

when I left this dealership ,this is the first time I felt good about buying a new car,everyone was so helpful. I recieved a fair price for my old car and good deal on the new one. Jonathon devine could felt good about buying a new car,everyone was so helpful. I recieved a fair price for my old car and good deal on the new one. Jonathon devine could not be more helpful and considerate for my needs.I Know were I will be buying my next car. More

I made an appointment for 9:30 am to get a noise in my truck looked at. They take my truck and said it would be an hour or two for my truck to be done. I took a seat and waited. All of the sales people truck looked at. They take my truck and said it would be an hour or two for my truck to be done. I took a seat and waited. All of the sales people were very nice walking through as I waited for my trying to be done. Around 12:30, the one salesman I was chatting with walked past and said "you're still here? what's wrong with your truck?" I proceeded to tell him that they just came out and said there was nothing wrong with it. He agreed that the length of time was terrible. I talked to the service guy and he tried telling me that there was nothing wrong and my tires were making the noise. He also said I needed an oil change. I told him that I changed it about 400 miles ago. He said he would talk to the technician again and see what he said. I waited even longer. About 1:30 pm, he comes back out and the cashier will take care of me and get me on my way. She said "that will be $79.96". I began to question it since my truck is still under warranty. The service guy said "well there's a "checkout fee" which you were told about when you first came in". Well first off, I was never told about any "checkout fee" when I got there, second it's 4 hours later and there was nothing wrong with my vehicle, this doesn't seem right. He said they still needed to pay their technician. I then tell him they shouldn't have a technician if he takes 4 hours to look at one thing and I even told him what I thought the problem was. He said well it took him an hour. Okay, so what happened to the other 3 hours? He said well there was other cars he had to work on too. Okay, and then why would I call ahead of time and schedule an appointment for a specific time if it's not going to be of any use? I tried speaking with someone higher up, but no one was in. He did take the charge off and was rather rude after the fact. If something would have been wrong with my vehicle and they fixed it, I wouldn't mind paying. But waiting for 4 hours with nothing wrong, I don't see it right to pay $80 for a car wash. And the car wash seemed to consist of the younger kids they had working there hosing it off and driving it around front. My mother's boyfriend is a mechanic and has owned his own business for 25+ years. There is no reason that this should have taken that long with an appointment! Needless to say, I am not pleased at all with the service department at Mike Anderson of Merrillville. They salesmen were all very polite and kind even though I wasn't dealing with them. More

This was the best dealership we've ever visited. We were not pressured at all which always turns me away when we try to look at a vehicle to purchase. Jesse Nevarez, the salesman rocked. He took us on a tes not pressured at all which always turns me away when we try to look at a vehicle to purchase. Jesse Nevarez, the salesman rocked. He took us on a test drive & when we got back to the dealership we sat and talked like we've been old friends since we were kids. It was an awesome day! I would definitely recommend Jesse and this dealership to anyone I know looking for a car. Also Neeley Stephan was amazing. She explained everything so we weren't left wondering if we missed something. She helped get us a good deal on a car along with Jesse. Over a month later and we are still very pleased with the purchase. We will definitely be going back if we ever need another car =) Thanks Ron & Angela Montez!! More

it was good after we made the deal. we now have car we can ride the grand daughter around town in. the car has lot of get up an go. it will sever the purpose of travel an luxury.i would say that it has al can ride the grand daughter around town in. the car has lot of get up an go. it will sever the purpose of travel an luxury.i would say that it has alittle more gadgets then the monte carl did, that's why we have the impala in the garage now. More

I went in to look for a used car at Carmax and just thought I would look at a new one to compare, I had been with new cars from Saturn for years. I could never go back to Saturn and I did not think Sa thought I would look at a new one to compare, I had been with new cars from Saturn for years. I could never go back to Saturn and I did not think Saturn could not be matched but I was so wrong. After just looking, I decided to buy a new car and Jonathan Devine was absolutely great! He was the best sales person I have ever had! Tim Jurgovan in finance was also great! They beat Saturn, and had tears in my eyes when Saturn closed so that is a true accomplishment. Now I don’t miss them so much. Everyone at Mike Anderson Chevrolet of Merrillville is the best! More

What started out as a hectic frustrating day, turned into a stress-free relaxing day. Even though the normal salesman that I deal with was not there, I was still able to be taken care of and purchased an ex a stress-free relaxing day. Even though the normal salesman that I deal with was not there, I was still able to be taken care of and purchased an excellent first vehicle for our daughter. The main players were very accommodating and that helped a great deal. I would definitely recommend this dealership for anyone who's looking to purchase. Thanks, Lawrence, Tommy, Rob and the whole team. Sincerely, Mrs. Stigler More

Jeff Goss, the salesman who worked with me, was very knowledgeable and nice, and spent a good deal of time with me, showing me vehicles I was interested in and going on test drives of various cars with knowledgeable and nice, and spent a good deal of time with me, showing me vehicles I was interested in and going on test drives of various cars with me. The dealership is very clean, and all of the employees were very friendly and helpful. I would definitely recommend Jeff Goss and Mike Anderson Chevrolet to anyone I know who would be interested in buying a car. Jeff and the dealership made a normally unpleasant experience (i.e. purchasing a new car) a pleasant one. Also, the finance manager was very thorough and did a good job of helping me as well. It was an overall great experience buying a car at Mike Anderson Chevrolet of Merrillville, IN. Susan Kramer More