Mike Anderson Chevrolet of Merrillville

Best new car experience in my life I do not have words to explain how amazingly helpful and friendly the team at Mike Anderson Chevy is. They are fast, effective, and down to the point! I do not have words to explain how amazingly helpful and friendly the team at Mike Anderson Chevy is. They are fast, effective, and down to the point!! Couldn’t give them a higher rating if I tried!! 10/10 would recommend. Jessica and Robby are the best! More

Excellent service I walked into Mike Anderson Chevrolet knowing what I wanted and Jonathan helped me get it at the right price! Great service!! Love my new Traverse. I walked into Mike Anderson Chevrolet knowing what I wanted and Jonathan helped me get it at the right price! Great service!! Love my new Traverse. More

After running my credit they tell me they sold the car I found the car through cars.com I called them up been working on the phone with them for almost a week after they pull my credit report and they se I found the car through cars.com I called them up been working on the phone with them for almost a week after they pull my credit report and they send my financial information to the bank and they pull my credit multiple times minutes later they come back to me and they say sorry we just sold the car we didn’t know that the car was sold !! You should make sure that the car is sold before running my credit and take off points of my credit report and all they can say sorry we apologize I do not recommend this dealership More

Best dealer ship experience! We were welcomed with smiling friendly employees right when walked in! Fantastic costumer service. Jonathan Devine is very knowledgeable and has yo We were welcomed with smiling friendly employees right when walked in! Fantastic costumer service. Jonathan Devine is very knowledgeable and has your best interests. Jonathan helped us pick out a great Tahoe! Thank you again for your wonderful service! More

Phenomenal service!! My situation made leasing a vehicle a bit challenging but Johnathan Devine and Tom Dow made it happen! I could not be more satisfied with the vehicle My situation made leasing a vehicle a bit challenging but Johnathan Devine and Tom Dow made it happen! I could not be more satisfied with the vehicle they were able to get me into and the service they provided. I am 100% sure that I could not have gotten a better deal anywhere else. Without any reservations, I would recommend them and the dealership to anyone in the market for a new car!! More

Deceitful Just a bad overall experience from scheduling the appointment, showing up and being told they could not honor the appointment, to work that had to be Just a bad overall experience from scheduling the appointment, showing up and being told they could not honor the appointment, to work that had to be done twice as it wasn't right the first time, and finally just plain lied about the filter they were using. I brought the car in for a front end alignment, but during the work I was told the cabin air filter needed to be changed. I let the Service Advisor know that I wanted the charcoal air filter and that it was grey, and she agreed that is the filter they used so I approved the new filter. When I got home I found the filter was instead a white hepa filter. I had to take the car back anyway as the front end was worse now than it was before I took it in. Mind you I took it in because I just put new tires on the car, not because it was driving badly. It drove fine until I brought it in. When I challenged the Service Advisor on the charcoal filter, I was given an article stating hepa filters were better than charcoal, but no apology for the lie, no offer to replace it with the filter I wanted. Just "too bad because we know better". At this point I don't care whether they are right or wrong, the fact is it is my car, and if I want a charcoal filter in it, that is what should be in it. I don't like the fact that Lisa just agreed with me so she could move on and then go and put whatever filter they wanted in it. It makes you wonder what other customers are being told vs what is actually being done to the vehicle. More

Up grade I always have a great experience when I visit the dealership. The customer is great all of the time from the greeter to the sales person. I always have a great experience when I visit the dealership. The customer is great all of the time from the greeter to the sales person. More

Making s*** happen These guys don't mess around. I called got a price over the phone I live in Joliet Il 54 miles away. Price was respected when I got there no games wer These guys don't mess around. I called got a price over the phone I live in Joliet Il 54 miles away. Price was respected when I got there no games were played. Big Rob and Mike were great. I would recommend taking the drive it's not even that far just to not deal with game playing dealers. I didn't even finance threw them and they still treated me great. And we got the truck delivered we forgot some minor last minute paperwork and they came and brought it to my house!!!!!!! It was our fault. More