Mike Anderson Chevrolet of Merrillville

Great service manager I always have a great experience when going to your dealership. The service manager steve is very helpful and friendly. I would recommend this servic I always have a great experience when going to your dealership. The service manager steve is very helpful and friendly. I would recommend this service department More

Great Customer Service The service here is outstanding. Karla helped me and my experience in trading in my old impala and getting into a brand new one! She knew exactly what The service here is outstanding. Karla helped me and my experience in trading in my old impala and getting into a brand new one! She knew exactly what she was doing and was straight forward and honest. No complaints whatsoever! More

Great experience Had a great experience with this dealership. Kelley worked so hard to get us the car we wanted. He was great through the whole process. I will definit Had a great experience with this dealership. Kelley worked so hard to get us the car we wanted. He was great through the whole process. I will definitely be back and recommend this dealership to everyone! More

"Cruze"-in! Kelley O'Brien and Mike Junkin are the best people to help when getting your first car! Very laid back and overall awesome! Bought my first car last w Kelley O'Brien and Mike Junkin are the best people to help when getting your first car! Very laid back and overall awesome! Bought my first car last week never forget the experience and these guys made it extra special! KUDOS! More

The Only Dealer For Us!! We choose Mike Anderson Chevrolet time & time again. We choose them exclusively due to the dynamite team they have in place. We always check in with L We choose Mike Anderson Chevrolet time & time again. We choose them exclusively due to the dynamite team they have in place. We always check in with Lawrence Phillips aka (LP). Tuesday my husband and I went to speak to him because we were "thinking" about purchasing a new vehicle. We had some concerns about the equity in our current vehicle. Well, as I write this (Thursday) we are now in possession of a 2017 Impala LT with just about every bell and whistle offered on the new models. We are not in sticker shock, he went above and beyond helping us liquidate the previous vehicle. We walked away feeling like we made a good fiscal decision for our family. We never feel pressured, He always takes his time and explains the different financing/leasing options so that we can make an informed decision. LP is professional, personable, and his knowledge is beyond reproach. We had the pleasure of dealing with Leighton Johnson (our salesman) and I can say that it was an absolutely positive experience.. He took his time and went through every option, button, gadget etc. He walked me through the On-Star set-up with the rep. We literally sat in the lot for over an hour as he went through everything in this new model. Going forward we now have (2) " Go To Guys" . When a company treats their people well it shows because they shine and they are present year after year. This is very important to us as well. This speaks volumes about the integrity of the organization and makes us feel like we will be treated with the same appreciation. We will always refer all of our friends and family to Mr. Phillips and now Mr. Johnson. Relationships built on trust, respect, and integrity. Mike Anderson Chevrolet More

A Dealer to Trust My wife and I were looking to buy a truck and we were torn between a Chevy or a Ford. When we came to Mike Anderson we were greeted like family. We in My wife and I were looking to buy a truck and we were torn between a Chevy or a Ford. When we came to Mike Anderson we were greeted like family. We initially were not planning on getting a truck that night, but that feeling changed when we interacted with Eric Estrada and Rob Henderson. Both of these gentlemen took care of us in a professional manner. They did not pressure us in any way to buy a truck. Rob Henderson and Eric Estrada are two gentlemen that care about their customers. Rob's humor and genuine kindness for you as a human is something that I truly respect. Eric Estrada is a family man that is willing to work with you and meet your needs. Our buying experience went extremely fast and everyone involved was very courteous and professional. My wife and I have bought a few cars and Mike Anderson is a top rated dealer that is not pushy and cares a substantial amount of maintaining five star quality service. Thank you again Mike Anderson Chevrolet and Rob Henderson and Eric Estrada. You guys made our day and experience one we will never forget. More

Irresponsible credit search practices Recently my Aunt, returned to Mike Anderson Chevrolet in Merrillville, after getting a call from 'her' sales person stating that she could get a good Recently my Aunt, returned to Mike Anderson Chevrolet in Merrillville, after getting a call from 'her' sales person stating that she could get a good rate on a 2016 Chevrolet. My Aunt really was interested in a lease, but if a new car price (monthly payment) was within her price she would consider buying a new car. After she could not get either a 2016 new or lease because of her credit, she accepted her fate and was determined to stay with what she had (for the time being). Then while checking her credit score for herself, she finds out that Mike Anderson has made not one (1), two (2) or three (3), the have made NINE (9) consecutive credit inquiries. This does not make in rational sense!!! All in the name of a sale!?!?!? All in the name of customer satisfaction. Personally, I think that those who orchestrated this credit assassination, were only trying to meet their quota and secure their quarterly or monthly bonus. Where was the ethics? When asked Mike Anderson Chevrolet for a letter that might help restore her credit rating, these NINE (9) inquiries were justified by saying she signed a consent for them to make credit inquiries. Even she did sign a consent to make credit inquiries, when and where does common cents or even business ethics come into play. And the cherry on top of this mess, is now none of the contact persons will even take or return her call. Now, my Aunt get a loan with Mike Anderson, or any other dealership. More

Incredible Customer Service and Care Care and concern are the first words that come to mind! We have purchased several cars from Mike Anderson Chevrolet and will continue to do so. Thei Care and concern are the first words that come to mind! We have purchased several cars from Mike Anderson Chevrolet and will continue to do so. Their staff is caring and understanding and do all that they can to be sure you are satisfied. From holding an umbrella over your head on a rainy day to making sure you get the best financing available. Not just selling you a vehicle, they are much more! Special kudos to the Used Car Division for treating us like we where buying the most expensive car on the lot! Thank you and we will be back again and again! Also thanks to the Service Department for the help and honesty. They are all very professional and knowledgeable! More