Mike Anderson Chrysler Dodge Jeep Ram of Rochester

This was the best buying experience we have ever had. Justin was ready for us. We had mad an appointment. We are delighted with our new Ram. We love the way it rides and the options are great. Thanks! Justin was ready for us. We had mad an appointment. We are delighted with our new Ram. We love the way it rides and the options are great. Thanks! More

Andrew was super easy to work with. I felt very at ease when choosing a vehicle that best suited my needs. When it came down to financing he was able to get me a loan with the terms I wanted!! This was my when choosing a vehicle that best suited my needs. When it came down to financing he was able to get me a loan with the terms I wanted!! This was my second purchase from Mike Anderson, and I will continue to come to them for my car buying needs!! Highly recommend. More

Great place . Fast and easy sales . They helped me buy my first car why trying to build credit . Highly recommended . I will be buying my next car from them . first car why trying to build credit . Highly recommended . I will be buying my next car from them . More

I will never take another vehicle here! We took our truck here for an unknown problem. They told us what the issue was and told us what it would cost to fix it. So we had them "fix" it. We d We took our truck here for an unknown problem. They told us what the issue was and told us what it would cost to fix it. So we had them "fix" it. We drove it home (Thursday) and realized that the problem was not fixed. So we called and told them that it was still happening and made an appointment (for Tuesday) to take it back and have it fixed. On Thursday I had to call to get an update and they said they hadn't been able to "squeeze it in yet." Fast forward A WEEK LATER they called to ask me what the problem was. Like I hadn't already explained what it was doing and my husband had also called. I get a call that they aren't able to fix it. One, because they aren't sure what it is and two, they dont have the equipment to fix what they found it might be on the internet. Then they charged us another $50! 😡 So to sum it up 3 weeks and $200 later they fixed something that wasn't broken and cant figure out what the real problem is. More

Service Dept Jeff Gunnell will go above and beyond for you.. Although I am not exactly happy with the Jeep I purchased I can find absolutely no issue with Jeff... Jeff Gunnell will go above and beyond for you.. Although I am not exactly happy with the Jeep I purchased I can find absolutely no issue with Jeff... More

Beware of service dept If you dont know anything about cars, get other estimates, take someone who does! They charged labor and replaced a 2 week old timing belt approx.$130 If you dont know anything about cars, get other estimates, take someone who does! They charged labor and replaced a 2 week old timing belt approx.$1300 among other work that wasnt necessary on a vehicle i sold to an elderly woman. I will NEVER do business there! The only reason they're getting 1 star is because this review wont submit with "0"! They should be ashamed of themselves! They obviously are only interested in the almighty $ and NOT customer service and care! So sad. More