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Mike Barney Nissan

Amherst, NY

4.6
187 Reviews
At Mike Barney Nissan, we take pride in being a part of the Western New York community and beyond — proudly serving customers from all over the area. Whether you’re in the market for a new Nissan, a dependable pre-loved vehicle, or simply need service you can trust, our team is here to make every experience simple, straightforward, and stress-free. Our buzzing showroom is designed with you in mind. Sit back and enjoy complimentary beverages and take in the energy! We offer everything from comprehensive maintenance and repair on any make or model to our Quick Lane oil change service — no appointment necessary — we make it easy to keep your vehicle in top condition. Our factory-trained technicians use the latest tools and technology to ensure every job is done right, the first time. As the #1 Nissan Volume Dealer from Western New York to Albany and back, we’ve earned our reputation through hard work, transparency, and a true commitment to our guests. But what really sets us apart is our people. With over 45 years strong being the only locally family-owned Nissan dealership in the area, owners Joe Caldarelli and Scott Horvatits have built a culture centered on community, teamwork, and customer care. They strive each day to create a fun, welcoming environment where car buying and servicing your vehicle feels easy and enjoyable. At Mike Barney Nissan, our goal is simple — to provide every customer with an exceptional experience from the moment you walk through our doors. Whether you’re purchasing your first car, bringing your vehicle in for service, or just stopping by for a cup of coffee, we’re here to make sure you feel like part of the family. Call us today for all your vehicle needs at 716-833-9888
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3676 Sheridan Dr

Amherst, NY

14226

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Showing 187 reviews

March 31, 2026

Brought my son there to buy his very first car and after one year of the engine blew up. It took Leon in his crew 4 months to get the car back to me. Never offered a loaner vehicle. Communication was very More

by arbaraeaton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Daul
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2026 -

Mike Barney Nissan responded

We apologize for the inconvenience and lack of communication during your service experience. We strive to provide excellent service to all our customers and regret this situation. We value your feedback and have taken steps to improve our processes. Please reach out to us if you have any further concerns. We appreciate your business and hope to regain your trust.

March 31, 2026

Great place. Very helpful customer service. Easy appointment schedule both online and via phone Very satisfied More

by VYAKUBOVSKAYA98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Daul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pirro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2026 -

Mike Barney Nissan responded

"Thank you for your kind words! We are dedicated to providing excellent customer service and making the appointment process hassle-free. We're thrilled to hear you had a great experience with us. See you again soon!"

March 29, 2026

All the staff were friendly, and my car was serviced in a timely manner. Overall, positive experience. More

by Nina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Daul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pirro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Mike Barney Nissan responded

"Thank you for sharing your experience with us! We're delighted to hear that our friendly staff and timely service left a lasting positive impression. We look forward to seeing you again for your car's service needs!"

March 29, 2026

Amazing people who show they care. Everyone helping out and making sure everyone feels welcomed. Refreshing to see smiles. More

by Kayleejunegallant
Recommend Dealer
Yes
Employees Worked With
Brad Empson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Empson
Apr 01, 2026 -

Mike Barney Nissan responded

Thank you for your kind words! Our team takes great pride in providing a positive and welcoming experience for every customer. Smiles are always on our agenda! We look forward to seeing you again soon. 😊 #customerlove #welcomingvibes

March 29, 2026

This place is a total scam please …beware do not send your wife in there alone !!!A simple oil change turned into a 3 week disaster because the under qualified technician destroyed the skid plate bolts More

by Joe k 81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Daul
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Pirro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Under qualified technician
Apr 01, 2026 -

Mike Barney Nissan responded

Dear valued customer, we apologize for the inconvenience you experienced at our dealership. We take these issues very seriously and want to make things right. Please contact us directly so we can work together to resolve this matter and ensure your satisfaction. Our team always strives to provide top-notch service and we hope to have the opportunity to regain your trust.

March 28, 2026

The problem was not corrected My car was returned to me with the problem NOT being corrected. More

by Najasage
Recommend Dealer
No
Apr 01, 2026 -

Mike Barney Nissan responded

We apologize for the inconvenience this has caused. Please give us a chance to make it right. We value your business and will do everything we can to fix the issue.

March 28, 2026

As usual the communication was fantastic. Took care of my issue I loved the way Randy explained everything More

by gjanas.1
Recommend Dealer
Yes
Employees Worked With
Randy
Apr 01, 2026 -

Mike Barney Nissan responded

"Thank you for your kind review! We are thrilled to hear that our communication and service met your expectations. We are always here to provide clear and detailed explanations for our valued customers like you. We look forward to serving you again in the future!" #CustomerSatisfaction #CommunicationIsKey

March 28, 2026

Took care of my breaks, oil change, and tire rotation in a couple of hours with no appointment. The courtesy shuttle service brought me home and back and was very convenient. More

by j.strohmeier12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Daul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Mike Barney Nissan responded

"Thank you for taking the time to share your positive experience! We're thrilled to hear our efficient service and convenient shuttle made your visit a breeze. We appreciate your business and look forward to serving you again!" #EasyAsABreeze #EfficientService #CustomerSatisfaction

March 26, 2026

The best experience that I have ever had. Dave Croom and Jeremy McLaughlin were great. I was taken care of and happy with my new lease. Thank you for being so nice to me. Love you guys, Miche More

by silverrings71
Recommend Dealer
Yes
Employees Worked With
Jeremy McLaughlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy McLaughlin
Apr 01, 2026 -

Mike Barney Nissan responded

Thank you so much for sharing your wonderful experience with us, Michele! We are thrilled that Dave and Jeremy provided exceptional service and made you happy with your new lease. We love having you as a customer and can't wait to continue taking care of you in the future. ❤️

March 26, 2026

They were very understanding of my dilemma and got the work done on my car as fast as they could. It actually was delivered a day earlier than expected. Appreciated it. More

by Jlahpyml
Recommend Dealer
Yes
Employees Worked With
Randy
Mar 30, 2026 -

Mike Barney Nissan responded

Thank you for your kind words! We're thrilled to hear that our team was able to alleviate your concerns and deliver your car earlier than expected. Your satisfaction is our top priority.

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