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Mike Barney Nissan
Amherst, NY
287 Reviews
At Mike Barney Nissan, we take pride in being a part of the Western New York community and beyond — proudly serving customers from all over the area. Whether you’re in the market for a new Nissan, a dependable pre-loved vehicle, or simply need service you can trust, our team is here to make every experience simple, straightforward, and stress-free.
Our buzzing showroom is designed with you in mind. Sit back and enjoy complimentary beverages and take in the energy! We offer everything from comprehensive maintenance and repair on any make or model to our Quick Lane oil change service — no appointment necessary — we make it easy to keep your vehicle in top condition. Our factory-trained technicians use the latest tools and technology to ensure every job is done right, the first time.
As the #1 Nissan Volume Dealer from Western New York to Albany and back, we’ve earned our reputation through hard work, transparency, and a true commitment to our guests. But what really sets us apart is our people. With over 45 years strong being the only locally family-owned Nissan dealership in the area, owners Joe Caldarelli and Scott Horvatits have built a culture centered on community, teamwork, and customer care. They strive each day to create a fun, welcoming environment where car buying and servicing your vehicle feels easy and enjoyable.
At Mike Barney Nissan, our goal is simple — to provide every customer with an exceptional experience from the moment you walk through our doors. Whether you’re purchasing your first car, bringing your vehicle in for service, or just stopping by for a cup of coffee, we’re here to make sure you feel like part of the family.
Call us today for all your vehicle needs at 716-833-9888
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 287 reviews
August 16, 2026
This is a great dealership from sales department to service. Very good customer service and always professional. Sal in the service department is one of the best, very good with customers and always service. Very good customer service and always professional. Sal in the service department is one of the best, very good with customers and always willing to work with you when it comes to services. He's fantastic! More
by s_scheer
Verified CustomerEmployees Worked With
August 14, 2026
No urgency to diagnose a fairly simple repair. It took from 7/24/26 when we had the car towed into the dealership until late in the day on 8/10/26 to replace a faulty transmission fluid cooler. No It took from 7/24/26 when we had the car towed into the dealership until late in the day on 8/10/26 to replace a faulty transmission fluid cooler. No return calls on multiple occasions. The dealership sold us a worthless extended warranty that paid nothing toward the repair, the tow or a rental car. Charged over $1,800 for replacement of the transmission oil cooler. No offer of a loaner when there were many delays caused by lack of urgency on the dealer's part. I will never go back to Mike Barney Nissan and will tell everyone I know about this horrible experience. More
by Poisonivy406
August 09, 2026
Excellent service and made every aspect of my purchase easy Friendly, informative and they took the time to answer all of my questions before I drove off the lot. easy Friendly, informative and they took the time to answer all of my questions before I drove off the lot. More
by Mkamien
August 08, 2026
Always there for us. Very accommodating. Very knowledgeable. That's it! I believe those are very positive comments. Thanks. Very accommodating. Very knowledgeable. That's it! I believe those are very positive comments. Thanks. More
by JGMiskey3
Employees Worked With
Randy, and he was excellent.
