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Mike Burch Ford Blackshear - Service Center

Blackshear, GA

4.6
155 Reviews

155 Reviews of Mike Burch Ford Blackshear - Service Center

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March 22, 2023

Awesome experience, like dealing with family! From test drive to signing they want you happy! They will take care of you! More

by byrdzach1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 22, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and learn about our hard-working team and the top-shelf service we strive to provide!

Helpful
March 21, 2023

Was told putting my truck into 4wd then 2wd fixed the issue....soon as I got 10 miles down the road problem started again. Would love to get it fixed been driving it as is. More

by F150
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Not specified
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Mar 22, 2023 -

Mike Burch Ford Blackshear responded

We’re very sorry to hear about your negative experience. Please call our Service Manager, Michael Burch, at (912) 449-4446 so we can discuss how to get this problem fully resolved for you. We value your feedback and seek to provide the utmost level of service for all our customers.

Helpful
March 20, 2023

They are a wonderful dealership, They are fast and efficient and always polite to their customers. They treat you right at Mike Burch Ford!. I will gladly recommend others to their dealership. Thanks More

by tmitchell8790
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and learn about our hard-working team and the top-shelf service we strive to provide!

Helpful
March 18, 2023

Mike Burch Ford always gets us in quickly. Appointment times are convenient and the service is speedy. What more could you ask. More

by KatrineFrazier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Booked online. Don't recall who took care of us.
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Mar 20, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and learn about our hard-working team and the top-shelf service we strive to provide!

Helpful
March 14, 2023

It was nice to be able to call abd get an appointment when I needed it. More

by JANICEBENNETT10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and learn about our hard-working team and the top-shelf service we strive to provide!

Helpful
March 08, 2023

The employes are always go above and beyond to help me when I need anything. More

by jsapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and learn about our hard-working team and the top-shelf service we strive to provide!

Helpful
March 06, 2023

Dependable on the service work and are able to complete in a timely manner. Highly recommended when it comes to the service team at Mike Burch Ford More

by sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and learn about our hard-working team and the top-shelf service we strive to provide!

Helpful
March 06, 2023

It was ok I guess at first but it was not fix the first time More

by kelvinbwashington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your review! We're glad we were able to get your vehicle fixed, but we're very sorry to hear that the problem wasn't resolved the first time you brought it in. We'll follow up with our Service Team about it, to get this right moving forward. Thank you for your overall positive, 4-star review! We sincerely appreciate your business and value your feedback! Your review helps other customers to find us and learn about our hard-working team and the top-shelf service we strive to provide!

Helpful
March 01, 2023

5 stars from start to finish! ! No haggle process— great people, great product. Don’t look anywhere else other than Mike Burch Ford!! More

by jkevinbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers to find us and learn about our hard-working team and the top-shelf service we strive to provide!

Helpful
February 21, 2023

Friendly curiosity informative and timely in their efforts to help me with my vehicle issues More

by robbiesauls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Burch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 22, 2023 -

Mike Burch Ford Blackshear responded

Thank you for your positive review! We sincerely appreciate your business and value your feedback! Thank you for helping other customers find and learn about our hard-working team and the top-shelf service we strive to provide!

Helpful
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