Mike Burkart Ford

Great Ford Dealer in Plymouth I just purchased my first new car in 10 years and Jack made the deal simple and easy. I got a great deal on a Ford executive pool car. Like brand new! I just purchased my first new car in 10 years and Jack made the deal simple and easy. I got a great deal on a Ford executive pool car. Like brand new! If you are looking for a car in Wisconsin or anywhere in the USA....check out Mike Burkart Ford...you won't regret it. My next car will probably come from Jack and Mike Burkart Ford. You can't get a better deal More

Great service I have my other vehicles serviced here..would not go anywhere else.the service is good and fast..the people are great..reasonable rates.love my car! I have my other vehicles serviced here..would not go anywhere else.the service is good and fast..the people are great..reasonable rates.love my car! More

Awesome Easy folks to deal with. Process was quick and efficient. Jack the sales guy and Ed the finance guy were super! I would recommend the dealership to o Easy folks to deal with. Process was quick and efficient. Jack the sales guy and Ed the finance guy were super! I would recommend the dealership to others. Love my new Ford! More

Customer Service Top Notch! Jack McKinch has been so helpful and accommodating through this whole process of purchasing our car. Straightforward, no hassle, prompt communication, Jack McKinch has been so helpful and accommodating through this whole process of purchasing our car. Straightforward, no hassle, prompt communication, and fast response time! Called on Tuesday, Jack overnighted paperwork to me that day, and delivered the car to me on Thursday! Thank you! More

Great Service Called with an check engine light issue. Told us to bring it right in and they would take a look. Very professional. Just hope the next Ford Service D Called with an check engine light issue. Told us to bring it right in and they would take a look. Very professional. Just hope the next Ford Service Dept. can match ourcustomer service experience. Thanks Peggy and Luke More

Great purchase experience. We had a wonderful experience with Jack. No pressure at all. Found a great vehicle at a good price. Sales and the dealership took good care of us. Jac We had a wonderful experience with Jack. No pressure at all. Found a great vehicle at a good price. Sales and the dealership took good care of us. Jack went way above and beyond our expectations during the entire buying orocess. We definitely will be a returning customer. Thank you! More

New bearing insatlled in used bearing race w/ 240000.00 mile I have four Ford vehicle, two of them are F-350 diesel pickups. I love my Ford Trucks! BUT this week, 5-10-17, I requested a quote to replace the r I have four Ford vehicle, two of them are F-350 diesel pickups. I love my Ford Trucks! BUT this week, 5-10-17, I requested a quote to replace the rear axle pinion seal and front pinion bearing assembly. They put together a quote and all was well. I wanted to leave another happy customer. HOWEVER, unbelievably they re-used the old well worn out race with almost 240,000.00 miles on it when installing the new bearing over the top of it. I have never known a Ford Dealership or competent maintenance department to fail to replace the race when installing a new bearing. Any and every bearing manufacture, distributor or knowledgeable trained mechanic or technician will insist the bearing and race come as a set and MUST be replaced together, or bearing failure is much more likely than if they would have left the old bearing set in. I can not begin to say how disappointed I am in Mike Burkart Ford in Plymouth WI for taking advantage of me and misusing my trust in them that they instilled in me when they insisted they could do this job correctly. I am very disappointed in Mike Burkart Ford and their Maintenance Department employees for allowing this inexcusable work to be performed, to leave their shop and to and act as is this is acceptable workmanship by a Ford Dealership. 5-11-17 To follow-up with the service manager "Jack" I showed him the new race the mechanic had failed to install with the bearing. He stated the mechanic was not in today and no one knew what happened. I than said whenever a new bearing is installed, it must be installed with the new race. He got immateriality mad and stated "I am done talking with you" I said fine and left. The entirety of this Jack and my conversation was no more than 30 seconds. Rather than saying I am sorry this happened we will find out what is going on for you, the above was his reaction. Wow, Yes Mike Burkart Ford, you will not get my maintenance business anymore nor will I be looking to purchase my new diesel trucks from a dealer so unwilling to provide normal maintenance on them. I want to work with a dealer that if something goes amiss, regardless of fault, they are willing and able to have the time and consideration to treat me a customer and fix the vehicle properly. So they have my money (paid the bill before I sat in my truck and found the new race) and I have a new bearing in a race cup with 240,000.00 miles on it. I just hope this experience did not sour me on Ford products completely, I hear the new Cummins' in the new Dodges are pretty tough to beat. I will just make very sure it is not owned by any Mike Burkardt Dealsrships. More

Great Stephanie was great! She never made me feel like I was wasting her time and didn't make me sit around for an hour or more wasting mine! Stephanie was great! She never made me feel like I was wasting her time and didn't make me sit around for an hour or more wasting mine! More

Easy to work with!! I recently purchased a pre-owned Ford Edge from Stephanie. Stephanie was such a pleasure to work with. She has the vehicle ready to go the moment I st I recently purchased a pre-owned Ford Edge from Stephanie. Stephanie was such a pleasure to work with. She has the vehicle ready to go the moment I stopped in, appraised my trade-in right on the spot, and got everything over to the finance team once I gave her green-light. Ed, in finance, was also very easy to work with. He had paperwork ready to go the next day I came to pickup the vehicle. The entire experience was great. Highly recommend both Stephanie and Ed. More

Streamlined and stress free Brought a truck from Stephanie, she made the process simple and stress free. I enjoyed working with them and I love my truck. Would do business them a Brought a truck from Stephanie, she made the process simple and stress free. I enjoyed working with them and I love my truck. Would do business them again. More