Mike Castrucci Chevrolet Sales, INC. - Service Center

Took my Saturn into Mike Castrucci Chevrolet-Milford OH for service and other issues were found. Tony called and informed me what i needed done to my vehicle. He explained what was absolutely necessary a for service and other issues were found. Tony called and informed me what i needed done to my vehicle. He explained what was absolutely necessary and what could wait and gave me an estimate. Since they needed to keep my vehicle overnight they did provide one for me to drive until the repairs were complete. I had an issue with my key-less entry remotes that were very expensive to replace and through Tony and GM the key remotes were replaced at no cost to me. Usually i am very uncomfortable dealing with the service of my vehicle; however the guys and Deedee made the experience less painful. I also got an estimate on auto body repair while i was there, and intend on having Castrucci fix that problem for me also. I would highly recommend this dealer to anyone looking for a service home. More

I called Mike Castrucci service department about my problem; consistent low tire pressure in the right rear tire and a system message about the tire pressure monitor system needing maintenance. Jim Ca problem; consistent low tire pressure in the right rear tire and a system message about the tire pressure monitor system needing maintenance. Jim Castrucci was very helpful in describing possible reasons for the problem. He recommended that I not make an appointment for Saturday (my preference) because the problem sounded like a it could be solved with a simple computer reset which would take about 5 minutes. Jim recommended that I come in after work which I did that night. Charles greeted me at the desk after I pulled into the service bay. He had been briefed by Jim about my earlier call, so he knew of the problem. My car was immediately taken back for inspection. Just after I poured a cup of coffee, Charles came back with the news that they had found the culprit; a nail in the tire. He informed me of the process, time and cost to fix which I approved. Two hot cups of coffee and $29.29 later, I was driving away a happy customer. The last time I thought I had a nail in my tire, I stopped at Tire Discounters thinking that I'd ben in-and-out very quickly. Not so. After a long, dirty wait for the tire to be fixed I will not be returning to TD for service again. Castrucci has proven to be fast, friendly, reliable and priced right. I will definitely be back! Thanks to all. More

Is a great dealer will be our family dealer for years to come fantastic people with alot of knowledge and excellent customer service will always go back. Mike Eimer is the best person to deal with makes cus come fantastic people with alot of knowledge and excellent customer service will always go back. Mike Eimer is the best person to deal with makes customers feel warm and inviting makes u fell like u known him for years. More

Great people to deal with. Pleasant, listens, and tries to get your car, truck back fast and ready to roll. Keeps you informed about your car,truck on what they find when they take it back to check it ou to get your car, truck back fast and ready to roll. Keeps you informed about your car,truck on what they find when they take it back to check it out. Thanks to all More

I have recieved excellent service from Mike Castrucci Chevrolet for years. We have been long time customers of this location, We also buy our vehicles here. It is an experiance of it's own, the people Chevrolet for years. We have been long time customers of this location, We also buy our vehicles here. It is an experiance of it's own, the people and how well they work together for you. They offer all kinds of helpful advise when it comes to your car care maintenence. I get e-mails to help remind me when maintence is due, that helps me alot. Then I call or e-mail and they scedule me in on what works for me.When I leave here I feel confident and asured my vehicle is running at top preformance.One less thing to worry about in this busy world we live in. That gets an A+ from me. Thank you! Linda L. Boehm More

i recently bought an explorer conversion van used - the entire experience was positive and the minor post sales service i needed was nicely covered. They really did take good care of me and my family. We g entire experience was positive and the minor post sales service i needed was nicely covered. They really did take good care of me and my family. We got a good deal and are happy knowing that they will take care of us AFTER the sale. I am recommending them to my friends. More

I have been coming to this Dealership for over 10 years since I moved here from Columbus Ohio. Almost every service person knows me by name and how often I am in there for oil changes or other car repairs. since I moved here from Columbus Ohio. Almost every service person knows me by name and how often I am in there for oil changes or other car repairs. My car is almost 7 years old with 164,000 miles on it and I have had absolutely no work done at any other location. There are many times when I am taken out to see my car while up on the rack where they show me exactly what is wrong with my car. I have been given loaner cars on several occasions just to get back and forth to work while they work on my car. I always ask for Dee Dee as she knows that I am in the restaurant business and time is very important for me. All of the service personnel are exceptionally friendly towards me and I have referred other friends to them for service. More

i have a chevy cobalt and the power steering acted up on me so i took it to castrucci chevy who is open later than most other car lots service depts ,i think til midnight, which is very convenient for me. j me so i took it to castrucci chevy who is open later than most other car lots service depts ,i think til midnight, which is very convenient for me. jim let me know that it sounded like the recall problem that my car had been a part of, and took it in , got me a loaner car and sent me on my way . he then called me the next morning to let me know car was ready !! very friendly and very fast service that i wouldnt have gotten from anywhere else!! definately will go back!! More

I work with Tony and Jim and appreciate their professionalism, care, and detail to service. I feel wonderful when I am there and they put me completely at ease with any service issue I may have. professionalism, care, and detail to service. I feel wonderful when I am there and they put me completely at ease with any service issue I may have. Tony has serviced my vehicles for over 20 years and I wouldn't consider going anywhere else. B. Christie More