Mike Castrucci Ford

I had purchased a Ford Escape at this dealership about 2 years ago. I have used the service department several times to get my oil changed and have had wonderful service. Amanda has always helped me. She se years ago. I have used the service department several times to get my oil changed and have had wonderful service. Amanda has always helped me. She seems to handle several tasks at one time and manages to treat me as if I am the only customer. She always has a smile on her face and is quick to help other co workers. Amanda recently helped me with getting my Sync System worked on. I have had to come in 3 times this week once to have it looked at by the service team and found out they had to have an outside company that installed it come out, they could not get there until the next day. On the second day a part had to be ordered.on the third day it was fixed. Amanda set up a driver to drop me off at work while my car was there to be worked on and always kept me informed of what was being done. She is currently helping me get new seat covers put on due to problems with the fabric fading. This has so far been covered under my warranty and she has taken care of everything for me with no hassles. I also work for a company that requires servicing others and it feels good to get great service. More

I was in desperate need of a good used car, at a good price, and jim davenport made that possable for me in a quick and easy amount of time.I was very happy with the customer service and the communicatio price, and jim davenport made that possable for me in a quick and easy amount of time.I was very happy with the customer service and the communication between me and the dealer.I got along with the salesman so well i felt as if he were family. More

I was in a tight situation and needed to purchase a car within my budget. Jim Davenport was more than willing to help my select a car that fit my needs without putting my over my head. He was very professi within my budget. Jim Davenport was more than willing to help my select a car that fit my needs without putting my over my head. He was very professional and answered my questions honestly. Thank you Jim Davenport!! More

Coming to Mike Castrucci Ford was an enjoyable experience from start to finish. Ryan Egan is very knowledgeable about the Ford product line and introduced me to the Ford Fusion (ended by purchasing the Fusio from start to finish. Ryan Egan is very knowledgeable about the Ford product line and introduced me to the Ford Fusion (ended by purchasing the Fusion Sport). Everyone there was friendly and helpful, especially Ryan and Bobby Castrucci. I will definitely be recommending this dealership to family and friends, and couldn't be happier with my car selection. Tim Flanigan More

The salesman was NOT high presure as most are when looking at cars. I would have rather seen the price on the car when looking at it is the only thing. I do hope that this dealer does follow through a looking at cars. I would have rather seen the price on the car when looking at it is the only thing. I do hope that this dealer does follow through as promised with making the first payment. If they do I will be back if not I will tell other of this experienc. More

I had the best experience at this location. Kirk was the most knowledgeable salesman I have had! I called and told him the kind of car we were looking to purchase on the way to the dealership. He had seve most knowledgeable salesman I have had! I called and told him the kind of car we were looking to purchase on the way to the dealership. He had several keys pulled when we arrived, which cut down on all the waiting! I had been looking for 1 month at several other dealers in the Cincinnati area and would only recommend this dealer!!!!! I told them what I wanted my montly payments to be and they made it happen!!!!!! Please ask for Kirk Barbro for the best experience in buying a new car!!!! More

First off this Dealership had the the nicest employees buy far from the other dealerships we visited... They offered the Truth vers a sales ploy to get you to buy..I myself felt very happy walking on the buy far from the other dealerships we visited... They offered the Truth vers a sales ploy to get you to buy..I myself felt very happy walking on the lot and having my questions answered instead of being mislead..Kirt Barbro was informative, knowledged about the cars I asked about, and if was unsure on some info he went to find the answer...Now in my opinion thats the difference in service and I would send any of my family there for help buying a car... Thanks Agian Kirt Barbro for your help Horace More

My name is Veila Dirr. I am 75 years young. This was my first big purchase since the death of my husband. I was very nervous and afraid of being taken advantage of. My salesman put me at ease right away. first big purchase since the death of my husband. I was very nervous and afraid of being taken advantage of. My salesman put me at ease right away. I am a large woman with bad knees. I told Ryan right away that we had always bought fords but I was worried about getting in and out of a car. Ryan was very patient and helped me into 5 different Ford cars. I finally settled on a Ford Focus and couldn't be happier. I doubt I will buy another car because of my age but I will definitely send my sons and neighbors to Castrucci. And I will send them to Ryan. Sincerely, Veila Dirr P>S> I deo not own a computer so my friend let me use hers! More

Gordon was very attentive, courteous and friendly from the first word. He helped us understand what was going on in the market with the Fiestas, what the availability was, how we could look elsewhere for the first word. He helped us understand what was going on in the market with the Fiestas, what the availability was, how we could look elsewhere for the one we want, or we could special order. The quality of the Fiesta seems great. My daughter loves it. We know that Ford can't provide too much of an incentive on the Fiesta, but we were able to use the $750 cash we recieved in the mail from the new Explorer flyer, along with the X-plan. The dealership threw in the Valuguard and lowered the monthly payment so we could afford it. We were thankful. More

Charlie Cochran was awesome!! Everyone at the dealership was great and I love my Fusion Sport. Charlie was able to answer all of my questions and went above and beyond to ensure my complete satisfaction. I was great and I love my Fusion Sport. Charlie was able to answer all of my questions and went above and beyond to ensure my complete satisfaction. I will definitely buy another car from Charlie and Castrucci Ford. More