Mike Castrucci Ford of Alexandria

Friendly, efficient, and done in a timely manner I have bought a car here before from Mike Routt. He’s friendly and efficient. He showed me the bells and whistles of the suv as we went out for test d I have bought a car here before from Mike Routt. He’s friendly and efficient. He showed me the bells and whistles of the suv as we went out for test drive and once deal was final. He also helped set everything up. He gave his time to me on his days off (4th and 5th of July). He told me the first day (not until we were already there) but I did not know the second day til another salesmen told me. He is dedicated to the program!!! More

Really friendly atmosphere Made me feel really comfortable Very helpful The best experience I have had buying a car I really glad I bought my car here thank you very much Made me feel really comfortable Very helpful The best experience I have had buying a car I really glad I bought my car here thank you very much More

Great experience! Our best car buying experience ever. Roger and Jeremy were both very helpful and pleasant to work with. No pressure tactics like we have had at near Our best car buying experience ever. Roger and Jeremy were both very helpful and pleasant to work with. No pressure tactics like we have had at nearly every other car shopping experience with other dealerships. We will certainly look here first for our next car. More

Smooth Experience Roger helped make our buying experience smooth and easy. He is a great communicator and went above and beyond to help us out. We drove from over 2 hou Roger helped make our buying experience smooth and easy. He is a great communicator and went above and beyond to help us out. We drove from over 2 hours away, and we would buy from him again. More

Outstanding Roger did an outstanding job communicating with me and making sure I knew everything I needed about my purchase. He's a really great guy to work with Roger did an outstanding job communicating with me and making sure I knew everything I needed about my purchase. He's a really great guy to work with and couldn't recommend him enough. I'll definitely keep this dealership on my list when looking for future purchases. More

Very friendly & a great buying experience We have purchased all our vehicles from mike Castrucci in Alexandria! By far Jeremy Huffman is the best sales person that we have dealt with!! We have purchased all our vehicles from mike Castrucci in Alexandria! By far Jeremy Huffman is the best sales person that we have dealt with!! More

I had a good experience. I gave them a 5 star because they worked with me. They were very friendly and didn't turn me down. So I gave them the highest number I could. They I gave them a 5 star because they worked with me. They were very friendly and didn't turn me down. So I gave them the highest number I could. They number one in my book More

AMAZING Roger was great, he helped me get my car and went out of his way to make sure I had everything I wanted, other dealerships wasn’t much help as roger w Roger was great, he helped me get my car and went out of his way to make sure I had everything I wanted, other dealerships wasn’t much help as roger was thank you again More

Roger was was more helpful in used than people at new If we hadn’t worked with Roger, the eating for the dealership would be lower. I went to look at buying a new vehicle and instead of working with me fr If we hadn’t worked with Roger, the eating for the dealership would be lower. I went to look at buying a new vehicle and instead of working with me from home, employees made me come in and sit only to tell me I wasn’t able to get a new car. They danced around the subject for about a week and then just sent me over to used after they finally told me they couldn’t do anything. Roger was helpful, had a personality and was straight to the point about what we were going to need to do to get me in a car. The first car didn’t work, so he put me in one that he said had been approved. It ended up being the one I got. if you want honesty in the used sale lot, go to roger. Every person we met in the other part of the dealership just seemed like they were trying to con you for any money they could get. More

A great experience I contacted Roger Lyons about purchasing a new used vehicle. Roger showed us our options after hearing what we would like in a vehicle. Once we found I contacted Roger Lyons about purchasing a new used vehicle. Roger showed us our options after hearing what we would like in a vehicle. Once we found one we liked the team worked on getting us the best rate and payment for us. The process was problem free and enjoyable believe it or not. Awesome customer service I will be a repeat customer. Thanks again Roger! More