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Mike Castrucci Ford of Alexandria
Alexandria, KY
630 Reviews
For over 50 years, the Castrucci Family of Dealerships has served the Greater Cincinnati and Northern Kentucky market place. Dealerships included are:
Mike Castrucci Ford Milford
Mike Castrucci Ford Lincoln of Alexandria
Mike Castrucci Chevrolet
Matt Castrucci Honda
Matt Castrucci Nissan
Matt Castrucci Mazda
Matt Castrucci Kia
Steve Castrucci Suzuki
We thank you for your patronage and appreciate your loyalty. Castrucci Automotive has a very simple approach to earning your business:We offer low prices combined with kind and courteous service. We look forward to the opportunity of proving to you that we are not just the best choice when it comes to buying or servicing a car, but the smart choice!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 AM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 AM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 630 reviews
July 19, 2026
Good website. Able to shop on line. I knew the salesman from a previous purchase. Able to shop on line. I knew the salesman from a previous purchase. More
by gplsmoore
Employees Worked With
July 17, 2026
Dropped our car off for routine servicing on a Monday. No word three days later, multiple phone calls to the dealership and no one has info on timeline or what work is happening on the car. Told multiple No word three days later, multiple phone calls to the dealership and no one has info on timeline or what work is happening on the car. Told multiple times that service advisor will call us back immediately only to hear nothing. Called to ask for a loaner Friday afternoon so we have a car for the weekend to be told no loaner is available and we need to pay for a local rental. Overall terrible service, responsiveness, and we will actively avoid interacting with this dealership again. If a technician is not available it’s very simple to call us, provide a timeline, and offer a loaner More
by Karl
Employees Worked With
Justin
June 29, 2026
Always very respectful of my feelings as a customer. Staff is very friendly, Alex Biddle went above and beyond with his help! Staff is very friendly, Alex Biddle went above and beyond with his help! More
by grambiddle
June 22, 2026
Kind considerate didn’t waste our time knowledgeable Car cared about us and what we wanted our fourth car there cared about us and what we wanted our fourth car there More
by Ken
June 19, 2026
Always professional and very welcoming. Always no pressure about anything and always accommodating. By far way better experience than other dealerships. Always no pressure about anything and always accommodating. By far way better experience than other dealerships. More
by Klance11
June 18, 2026
The purchase and paperwork went smoothly and did not take very long. Rodney was very pleasant and professional. take very long. Rodney was very pleasant and professional. More
by W.e.lewis
Employees Worked With
June 18, 2026
Curtious, protectional,informative, on time, thorough with the inspection of your car, fair pricing,kind with the inspection of your car, fair pricing,kind More
by dallasdean1973
Employees Worked With
June 17, 2026
Their service staff is always courteous and they explain what is necessary or an option before they proceed. what is necessary or an option before they proceed. More
by paxgirl26
June 05, 2026
I have been associated with Mike Castrucci Ford, Alexandria, KY., since 2020 when I bought my 2020 Ford Escape. I have been impressed with this dealership since then. Alexandria, KY., since 2020 when I bought my 2020 Ford Escape. I have been impressed with this dealership since then. More
by wsmorse1969
May 28, 2026
My brand new car was scratched in multiple locations on the hood during a routine service appointment; left multiple messages for the service Manager still no response or resolution a month later. the hood during a routine service appointment; left multiple messages for the service Manager still no response or resolution a month later. More
by Jstrunk789
