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Mike Erdman Toyota

Cocoa, FL

4.4
867 Reviews

4650 HWY 520

Cocoa, FL

32926

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Showing 867 reviews

November 10, 2021

I have or my immediate family has bought 4 new cars/trucks from them since 2014 their service department has no regard for my time I made an appointment got emails confirming the appointment from More

by donna_w39
Customer Service
Recommend Dealer
No
Employees Worked With
Santiago,
November 06, 2021

I spoke with Daniella Thomas & Jay Manley both were very helpful. I had no way to get to the dealership to test drive the vehicle. Jay picked me up so I could take the car for a test drive. He went above & More

by rocarafa228
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Manley & Daniella Thomas
October 27, 2021

While I had a great buying experience and service calls have so for been great. However my main concern seems to be getting ignored. I bought a new 2020 Tacoma right off the showroom floor. It’s never been More

by Ghtaylor229
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Pierce
Nov 04, 2021 -

Mike Erdman Toyota responded

Hello! We would like to talk to you and work on a solution. Please give us a call at 321-453-1313. Our General Sales Manager, Troy Tidwell, is expecting your call. Please refrence this review and your name. Thanks again!

September 04, 2021

I cannot say enough good things about LeRoy Snyder at Mike Erdman Toyota. He helped me purchase a new car this week. He listened to what I was looking for and genuinely wanted to help me get a great deal More

by Happy Customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LeRoy Snyder
September 03, 2021

Sales department is great service department sucks. Had my Tacoma serviced last Monday and I have requested a copy of my service report four times and they haven’t sent it to me. When I delivered my Tacoma More

by Belpasso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Pierce
July 26, 2021

No, no, no.... go somewhere else. This is strictly a business. Not a service. We could write pages but won't. Honesty and ethics are greatly lacking. It seems that the staff are under huge pressure to More

by Kphetrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Pierce
July 11, 2021

I have only owned Toyota’s and will continue to own Toyota’s. However, this dealership needs an overhaul on their ethics and integrity as well as customer service and honesty. All of which this dealers More

by amyaeg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle internet sales
June 08, 2021

The only good thing about my experience was the pleasant sales man Speer I dealt with while at the dealership. He was very knowledgable and friendly and not annoying or creepy like alot of car sales people More

by Lada1919
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Speer, Kacie, Will
April 06, 2021

The sales management of this dealership needs to study the definition of integrity and following through on what they committed. The sales person gets high marks. (Pedro) The finance guy gets high More

by wayne Elsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Pierce
March 02, 2021

I so upset how they treated my 74 year old mommy who takes care of my dad! Took a 35 min drive to Toyota had to leave my 77 year old father at home alone for 2 hours because it took them 1 hour 15 min i More

by Toyota Lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Torres
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