Mike Erdman Toyota

Have been dealing with Mike Erdman Toyota for 25 years and have nothing but praise for the professionalism, courtesy and honesty involved with their help and information. and have nothing but praise for the professionalism, courtesy and honesty involved with their help and information. More

Don't expect to negotiate. These crooks are trying to add an extra 4k as a market adjustment. This salesperson was sleeping on the news how these interest rates have us headed These crooks are trying to add an extra 4k as a market adjustment. This salesperson was sleeping on the news how these interest rates have us headed to towards a recession. By the way bread is much more a necessity than a brand new car. More

They sold me a broken car. I reached out to them and they refuse to fix the known issue. They car broke down a week later. What a bunch of crooks. I refuse to belive this is Th I reached out to them and they refuse to fix the known issue. They car broke down a week later. What a bunch of crooks. I refuse to belive this is They way of the world because of money. More

$2000. 00 over MSRP was our new Toyota, mandatory financing through Toyota South East with six months worth of pay time. Fact was you could pay the loan off 00 over MSRP was our new Toyota, mandatory financing through Toyota South East with six months worth of pay time. Fact was you could pay the loan off early, just lost the 75.00 back from the dealer, but saved the huge interest piling up when you finance the whole vehicle. Pay it off early. I found most sales people did not know the knobs and switches and setting in the car. Just read the book or look it up online I was told. Not much help. Dealership failed me. More

$500. 00 and the cars not fixed, over priced labor , no call for estimate, made it out of their lot and into the street. Towed it to another Toyota store, i 00 and the cars not fixed, over priced labor , no call for estimate, made it out of their lot and into the street. Towed it to another Toyota store, it needed a spark plug, has run fine since spark plug was replaced, More

Bad experience as my daughter was buying first car - what a run around and lies do t believe their BS - fake manager from NY a run around and lies do t believe their BS - fake manager from NY More

Today, July 26th 2022 I lost trust in Mike Erdman Toyota. After having my regular maintenance for my Toyota completed, I was informed that I was to be charged an additional 3.5% service fee for using a cred After having my regular maintenance for my Toyota completed, I was informed that I was to be charged an additional 3.5% service fee for using a credit card. I was informed that the Mike Erdman policy requiring me to pay for a credit card transaction just went into effect the day before, July 25th 2022. Profit is the product of a fraction. To increase profit you must increase the numerator or decrease the denominator or both. When any company scrapes at savings at the expense of their customers, you can't stop wondering, do I really need to have my wiper blades replace? Are my brake shoes as worn as they say? Did my oil actually get changed? What other denominators were reduced? Trust is a fragile component of any relationship. More

Mike Erdman Toyota, BAD, Over a week ago I booked two cars to go in for service. A 2018 RAV4 for oil change and tire rotation. Oil change quoted 54.xx and rotate tires 22.xx plus tax. The other car a 20 cars to go in for service. A 2018 RAV4 for oil change and tire rotation. Oil change quoted 54.xx and rotate tires 22.xx plus tax. The other car a 2017 Lexus RX350 quoted 54.xx Oil and 22.xx tire rotation. We got there yesterday. They politely asked us to have a seat and they would look over the cars. The service advisor came back in and told us each car would be over 100.00. I asked him what happened to the 54.xx and 22.xx total around 80 I figured total each car including tax. He said there is a shop charge. This is not explained to you on the phone. I was very angry. I am already there and my time is valuable. I woud have walked right out. I told the general manager of my displeasure, but very nicely blown off. When the cars were done he took a little off. So instead of doing both cars for 160 I figured, he did both for 165.00, but wait..When I got home, he did not rotate the tires on the RAV4, just the Lexus. So I called today and to have the tires rotated only, it now would be 39.,00. I asked why, it should have been the 22 with the job. Well, guess there is another shop charge. Bottom Line, when you call Mike Erdman for a price of a job, get the full price, the job, the SHOP FEE, whatever that could be, I guess whatever they want it to be, and tax. I would not go back to Mike Erdman for anything. Mike, I hope you read this and advise your telephone sales people to tell the full story. More

I went for my 125k inspection. i knew,a couple of problem already but I thought it would be good to do so. What a disappointment! They wanted over 600$ to change my sparkplug! Did n i knew,a couple of problem already but I thought it would be good to do so. What a disappointment! They wanted over 600$ to change my sparkplug! Did not see that my headlight are disconnected, did not see a twist in my front right brake line, but wanted to flush all liquids without testing, ( coolant was done last year). I will never go back there again. More

Mike Erdman Toyota is an ethical dealer. This was the easiest vehicle purchase we have ever made. We came prepared with our facts. The offer for our trade was above what our research showed This was the easiest vehicle purchase we have ever made. We came prepared with our facts. The offer for our trade was above what our research showed and they did not charge a market adjustment premium. Our sales rep Justin was extremely helpful. I highly recommend this dealership. More