Mike Erdman Toyota

Great buying experience Dan was super - informative and responsive without being "pushy" and only showed us the vehicles that had the components we were looking for. Didn't Dan was super - informative and responsive without being "pushy" and only showed us the vehicles that had the components we were looking for. Didn't waste our time trying to sell us on something we didn't want. This dealership has a track record with us for excellent service. More

Great Experiance I looked for several months for a vehicle and test drove several. After going to Mike Erdman Toyota and working with Dan I would not trade the experi I looked for several months for a vehicle and test drove several. After going to Mike Erdman Toyota and working with Dan I would not trade the experience for any other. I have been a Volvo customer since 2002 and always had great experiences. Until now I wasn't sure the customer attention could be matched. I will follow up in 6 months for a secondary review to see how the follow on customer satisfaction carries on. Over all the entire staff was very friendly and helpful from the moment I walked in the door. Dan was respectful of my needs and provided me ample time to make a final decision as well followed up during the process as needed to make sure I was still interested. V/R Chris More

Reliable Good Quality Cars at Good Value Coming from the pharmaceutical industry, with my background in engineering and quality assurance, I knew that Toyota makes reliable and good quality c Coming from the pharmaceutical industry, with my background in engineering and quality assurance, I knew that Toyota makes reliable and good quality cars. A week ago, I was in the market to buy a car, on my internet search I got in touch with Robert Shoff the Internet Sales Manager of Mike Erdman Toyota in Merritt Island, Florida and set up a time to pay them a visit. At the dealership Dan Laprade introduced himself to me and show me the cars and in about an hour I bought a new 2014 Toyota Corolla L from Dan. During the entire process, I was comfortable, treated with courtesy and respect and both Dan and Rob proved to be cooperative and intelligent in finding solutions. At the dealership, I realized that Toyota has implemented and enforced its quality assurance program in sales and services with their focus on customer service and customer satisfaction. My experience tells me to advise any buyer who is in my situation a week ago, looking to buy a reliable good quality car at a good value is to talk with Rob and Dan at Mike Erdman Toyota in Merritt Island, Florida, they will be glad that they did. More

Very Poor customer service I stopped in to Mike Edermans to look at a truck advertised on the internet, when we got to price, they couldn't do what I was looking for with my tra I stopped in to Mike Edermans to look at a truck advertised on the internet, when we got to price, they couldn't do what I was looking for with my trade and financing until they ran my credit, I advised them i did not want my credit to be ran until we settled on trade value and price, the sales manager got involved and stated he couldn't tell me what they could do for me until they ran my credit, and that is would be a "soft" hit on my credit report and wouldn't affect it. That was a total lie, after the ran my credit, there was nothing they could for me because I was not in the 711-740 range, When i returned home my credit monitoring company showed a hard hit from them. Very poor customer service, if your credit score is below 711 don't bother they will usher you out the door. More

A1 Experience! I was on the hunt for a Nissan Rogue when I left the house. On my way to the Nissan dealership I stopped in at Mike Erdman Toyota and was greeted by I was on the hunt for a Nissan Rogue when I left the house. On my way to the Nissan dealership I stopped in at Mike Erdman Toyota and was greeted by Speer Mabry. He lead me on a well routed test drive in the Rav4 and pointed out all its significant features. I had the distinct feeling that he was well versed in everything Toyota....which was a good thing! I informed him that I was originally considering the Nissan Rogue and that I was headed to Mike Erdman's Nissan dealership as well. Mr. Mabry was very understandable and displayed no pressure which I greatly appreciated. I then test drove the Rogue. The salesman was quite pleasant and informative as well. Two things lead me back to the Toyota dealership. Toyota was offering a significant pricing incentive, and the second was Mr. Mabry's helpfulness, lack of pressure, and overall personality. I've purchased many new cars in my lifetime and I must say that this was one of the more pleasant experiences I've had with such a task. I would recommend Mr. Mabry and the dealership to anyone. Thank you for the opportunity to offer praise where and when it's due! JL White More

Great Leroy turned my daughters first car buy into a great experience.Thank You Leroy. the whole experience was great.thank you very much. We would come aga Leroy turned my daughters first car buy into a great experience.Thank You Leroy. the whole experience was great.thank you very much. We would come again More

Thanks Gary! Gary was a pleasure to work with. Everything went smoothly and better than could have been expected. Furthermore Gary went out of his way to handle th Gary was a pleasure to work with. Everything went smoothly and better than could have been expected. Furthermore Gary went out of his way to handle the small nuances and take care of the minuscule details. Thanks Gary! More

The Best MG made this the best car purchase I've EVER had. He gives you the attention you need but not overbearing. Justin explains the deal in simple tearms MG made this the best car purchase I've EVER had. He gives you the attention you need but not overbearing. Justin explains the deal in simple tearms More

Great Experience This is my 3rd Toyota Corolla. My experience with Erdman Toyota was the best yet. I was in awe to be at the dealership for a little over 2 hours and This is my 3rd Toyota Corolla. My experience with Erdman Toyota was the best yet. I was in awe to be at the dealership for a little over 2 hours and leave with a brand new car. Mr shoff was very pleasant and attended to all our needs. It was truly a stress free experience. Thank you Rob. More

Wonderful Experience This is the first time that I have purchased a Toyota stress free. This is my 3rd Toyota and there was no red tape at all. What a joy. Rob, our sal This is the first time that I have purchased a Toyota stress free. This is my 3rd Toyota and there was no red tape at all. What a joy. Rob, our saleman was very nice and very easy to talk to. We wrapped up the entire purchase within a couple of hours and rode out with the car. I love Toyota cars, they last a long time and can handle heavy milege. Thank you for a very plesant experience. Sharon Loveless More