Mike Erdman Toyota

I recently purchased a pre owned car from Erdman Dealership. The experience was fantastic. Everyone was helpfull,friendly & curtious. I live in Indian River County & it was a 2 hour drive but worth Dealership. The experience was fantastic. Everyone was helpfull,friendly & curtious. I live in Indian River County & it was a 2 hour drive but worth it. My friends that were with me at the time of the purchase were very impressed. The follow up by the staff was impressive. I was contacted 3 different times to make sure everything was satisfactory. My friends were so impressed by this they said "Now thats what I call great customer service" and will buy their next car there & when I need a another one so will I. More

For the first time in buying a new car, my wife and I had the most pleasant experience in dealing with a dealership. All of the employees that we dealt with were extremely polite, not pushy, and most import the most pleasant experience in dealing with a dealership. All of the employees that we dealt with were extremely polite, not pushy, and most importantly very friendly, We would recommend all of these gentlemen to our friends and neighbors. We are also moving the service of our other Toyota 4-Runner to this dealership. Their service department and personnel were also very knowledgeable and friendly. More

I went in for my 45 thousand mile check up and oil change,this service would take a bit of time. I was offered a ride home and to be picked up afterwards. This was done and appreciated, my car was als change,this service would take a bit of time. I was offered a ride home and to be picked up afterwards. This was done and appreciated, my car was also washed. After a few days I notice some weather stripping was coming off my passenger side door. I took it in to be repaired or replaced, this was done at no cost. Also at that time my car was inspected and confirmed of the service previously performed. Great Job,thanks for a job well done.DGO More

Emergency road repair (car would not start). AAA got car started and drove to dealership thinking I would drop it off but was surprized they were open on Sunday Afternoon. Fixed car and I was back on the r started and drove to dealership thinking I would drop it off but was surprized they were open on Sunday Afternoon. Fixed car and I was back on the road within 1 hour. Great service, friendly staff and convenient -- saved me the hassle of losing my Monday that I could not afford to lose. More

Went to quick service Jesse pulled my service record, made suggestions. I made my seletion, the work was completed as stated with an extra touch. made suggestions. I made my seletion, the work was completed as stated with an extra touch. More

The service was great with the comp. car wash but they did vac the intereior, I am getting older and have trouble doing this. They did wash the inside front window which is another problem for me. Thanks did vac the intereior, I am getting older and have trouble doing this. They did wash the inside front window which is another problem for me. Thanks for a good job. By the way Gary was the best salesman that I have ever delt with. I did deal with many in my years. No we are not related HaHa. More

I thought the wait for a customer service representative was somewhat excessive. It took several minutes (while it was raining) for someone to even acknowledge my presence, even though I was standing outsi was somewhat excessive. It took several minutes (while it was raining) for someone to even acknowledge my presence, even though I was standing outside next to my car. When the service was completed, I noticed the technician drive my car around, and deliver the paperwork inside. I waited for 5 minutes, then approached the service desk and mentioned that my car was ready but no one had called me. When they tried to contact the service advisor, she didn't answer her cell phone. We were stuck waiting for her for 10 minutes or more, and then a different advisor came by and found the paperwork. FYI, I used to bring my Avalon here for service, until a similar incident resulted in a prolonged (2 hour) wait just for an oil change -- not even a tire rotation. More

I have been a customer at Toyota for many many years and now you have no more coupes to sell so now I have a problem when I want to trade in my coupe. Nissan and Honda are the only two with a coupe so Toyot now you have no more coupes to sell so now I have a problem when I want to trade in my coupe. Nissan and Honda are the only two with a coupe so Toyota better get with the program and also the Genesis Coupe from Hyundai. I have been getting my car serviced with Jesse Torres always taking carre of things and I have been happy with that. More

SERVICE IS EXCELLENT AND THE REPS ARE VERY KNOWLEDGEABLE AS WELL AS PERSONABLE.THE SERVICE WAS PERFORMED FLAWLESSLY. MY TRUCK CAME BACK AS CLEAN AS IT WENT IN. AS WELL AS PERSONABLE.THE SERVICE WAS PERFORMED FLAWLESSLY. MY TRUCK CAME BACK AS CLEAN AS IT WENT IN. More

The taking in of the car at the begining of the service was well done and an explaination of what would be done (recall) along with my oil change and tire rotation was clear and the time it would take (tha was well done and an explaination of what would be done (recall) along with my oil change and tire rotation was clear and the time it would take (thank you for the ride home) I was not feeling well on this day and it was greatly appreciated. Jesse Torres is nice and will answer all questions this is a big help I am single and need straight answers I hope he helps me the next time I visit:) More