254 Reviews of Mike Erdman Toyota - Service Center
Best service department!!! Service worked with me to accomplish my objectives. Kept value in mind Will always recommend to all. Everyone in dealership is friendly and helpfu Service worked with me to accomplish my objectives. Kept value in mind Will always recommend to all. Everyone in dealership is friendly and helpful An absolute A+ experience More
Lucky We Found Them We were driving from NJ to Ft Lauderdale when the engine in our Toyota Sienna began to shake violently. We limped to a motel, called the national Toyo We were driving from NJ to Ft Lauderdale when the engine in our Toyota Sienna began to shake violently. We limped to a motel, called the national Toyota service, and were directed to Mike Erdman Toyota. What incredible luck. We were completely at their mercy, and our problem was difficult to diagnose. An Assistant Service Manager named Jim Shaw came to our rescue. He was obviously experienced and knowledgeable. The charge was just over $100 and he saved our vacation. They could have charged us anything and we would not have been the wiser. But they were honest, hospitable. I'd love to buy a car from them someday...just to say thanks. More
Record time Went in to have an oil change and some recall work done...Jay knew that I was going to wait, and that it could be up to 3 hrs. In 90 minutes he call Went in to have an oil change and some recall work done...Jay knew that I was going to wait, and that it could be up to 3 hrs. In 90 minutes he called my name, and I was out in half the time expected. More
Very efficient and comfortable service. Nice lounge with complimentary WiFi and refreshments. Staff was professional and friendly. Made taking my car in for a checkup not so much of a chore. Great job! complimentary WiFi and refreshments. Staff was professional and friendly. Made taking my car in for a checkup not so much of a chore. Great job! More
I'd be happy IF My wife brought her Toyota Sienna van in to get the AC fixed. She paid the $400 bill of which almost half was for replacing the windshield washer noz My wife brought her Toyota Sienna van in to get the AC fixed. She paid the $400 bill of which almost half was for replacing the windshield washer nozzels that I'm quite sure could have been fixed with a straight pin and the kicker is that her AC still does not work. Now you'd think that after she called that they would have her bring it right back - nope!! She had to wait 3 days (with intermittent AC). Mom ain't happy so NO ONE is happy at our house! More
This is a good service department that assist customers with problems and advise on work that should be done soon and can wait a while. Don't wait too long, cost could go up... with problems and advise on work that should be done soon and can wait a while. Don't wait too long, cost could go up... More
Service quick, efficient and outstanding. I was very satisfied with the knowledgeable and professional handling of my service visit by your employee, Stephanie Murray. She went the extra mile to help m satisfied with the knowledgeable and professional handling of my service visit by your employee, Stephanie Murray. She went the extra mile to help me. I will gladly return in the future. More
Service personnel were very friendly and professional. Performed service in less than promised time and corrected all issues. I will definitely take my car back there when due for service again. Thank y Performed service in less than promised time and corrected all issues. I will definitely take my car back there when due for service again. Thank you very much! More
Great service and a professional courteous staff. I will use Mike Erdman Toyota for all of my vehicle service needs. I have used Mike Erdman Toyota's service department for years and have always had great s use Mike Erdman Toyota for all of my vehicle service needs. I have used Mike Erdman Toyota's service department for years and have always had great service from them. More
I had a recall on my Toyota and the dealership was quick to setup an appointment for me and they had offered me a car to drive while mine was being corrected. I did not need the loaner car so I hung around to setup an appointment for me and they had offered me a car to drive while mine was being corrected. I did not need the loaner car so I hung around and talked to people and watched my car being repaired. Everyone was very friendly and professional. My car was done quicker than promised and was also washed. It was a very good experience at this dealership. More