Mike Erdman Toyota - Service Center

Jay was very helpful and made sure my service needs were met. Mike Erdman's efforts to please his clients continues to get better and it makes his entire operation professional in every sense. Robert Li met. Mike Erdman's efforts to please his clients continues to get better and it makes his entire operation professional in every sense. Robert Lindner More

I'm sorry I cannot remember Jim's last name but I recieved fast and great service as usual. I always bring my 3 Toyota's to this dealership for service because of the quality of service. recieved fast and great service as usual. I always bring my 3 Toyota's to this dealership for service because of the quality of service. More

They went out of their way to be helpful. Exceeded my expectations. Will reccommend to family and friends. Dealership and service areas are clean efficient and courteous expectations. Will reccommend to family and friends. Dealership and service areas are clean efficient and courteous More

Service fast, answered all questions and concerns and explained service work throughly. Explained the service completed and the service that should be completed in the future. explained service work throughly. Explained the service completed and the service that should be completed in the future. More

Our Sienna was experiencing an intermittent problem where it would shutdown or stall, But would restart and run fine for a while which made trouble shooting the issue very challenging. The entire service sta it would shutdown or stall, But would restart and run fine for a while which made trouble shooting the issue very challenging. The entire service staff was very understanding and went above and beyond to make sure my family was taken care of through out the entire process. They were able to pinpoint the issue and the van is once again one of the best purchases we have made. My sincerest thanks to the entire Mike Erdman Service Team! More

I am new to the area and it was my first visit to Mike Erdman Toyota. I came in for an oil change on my Toyota FJ Cruiser, nice to see a dealership open for service issues on Sunday. Although I didn't h Erdman Toyota. I came in for an oil change on my Toyota FJ Cruiser, nice to see a dealership open for service issues on Sunday. Although I didn't have an appointment, Jim fit me in and arranged for a loaner vehicle so I could attend to some other personal items while my FJ was being serviced. Every employee I came in contact with was very pleasant and professional and it was a great surprise to learn that after service my vehicle was nicely washed at no additional charge. Also, the service bay was spotless. I will be back to Mike Erdman Toyota. More

Michelle made it a pleasant experience instead of one I was dreading. I yold her it was like going to the dentist in my mind but she took really good care of me. Thank you was dreading. I yold her it was like going to the dentist in my mind but she took really good care of me. Thank you More

As a retired police executive with the New York City Police Dept (post 9/11) I can firmly assert the value Erdman Toyota has in the employ of their Service Manager, Mr. John Ball. Mr Ball is a consum Police Dept (post 9/11) I can firmly assert the value Erdman Toyota has in the employ of their Service Manager, Mr. John Ball. Mr Ball is a consummate professional, efficient and effective. Mr. Ball's care and attention to EVERY detail of a customer's concerns are without par. Mr. Ball demonstrates a genuine interest in the customer's satisfaction and he finds a way to achieve that end despite his obvious overwhelming (to me) work load. As a snow bird type resident of the space coast I have serviced both my Toyotas with you and have become familiar with your dealership and Mr. Ball in particular. I have only major kudos for your service department under the leadership of Mr. Ball. I expect to patronize Erdman Toyota in the future and highly recommend your services to fellow toyota owners. Thanks for the GREAT WORK ! More

I called this AM for an 1:00 appointment to have my oil changed & fortunately one was available. I was months late in taking care of this due to my husband breaking his hip on Septmeber 20, 2012. He was re changed & fortunately one was available. I was months late in taking care of this due to my husband breaking his hip on Septmeber 20, 2012. He was released from Rehab on 01/19,2013,and is getting around on a 4-wheel walker. My intiial phone call was with Chris. Upon arrival we were greeted by Michelle. She was extremely welcoming in assisting my husband out of the front passanger seat & removing the walkerfrom the back seat & helping both of us to enter the waiting room. The service was completed in less than the stated time and again Michelle was just as attentive upon our departure. We truly appreciate her efforts. We have been Toyota customers since 2000 & have alwasy been pleased with the service. We have enjoyed working with Jesse Torres for most of those years & I was disappointed to learn that he was not available at that time. Chris assured me over the phone that we would be well taken care of & in deed Michelle was marvelous. Thanks again, Vince & Carroll Lozowicki More

My air condition fans was not working propery. They stayed with it till they found the problem. As the problem was they would work about 60% of the time it was hit or miss to isolate the problem. stayed with it till they found the problem. As the problem was they would work about 60% of the time it was hit or miss to isolate the problem. More