Mike Johnson's Hickory Toyota
Hickory, NC
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I had my 55,000 service this week. As usual, the staff was super friendly and the wait was minimal. I don't take my car anywhere else since I bought it. One time I tried to take my T As usual, the staff was super friendly and the wait was minimal. I don't take my car anywhere else since I bought it. One time I tried to take my Toyota to a dealership closer to my home....I was disappointed. So I always come to Mike Johnson even though it takes me 40 minutes to get there. Cody Kelso, my service manager is fantastic. I won't go anywhere else More
Another outstanding performance from Toyota of Hickory. Ryan Bartlett has been instrumental in guiding me in my build of my 4Runner. He listens to my requirements and provides the best parts for my vehicle Ryan Bartlett has been instrumental in guiding me in my build of my 4Runner. He listens to my requirements and provides the best parts for my vehicle. He should be commended and I’ll continue to seek his knowledge as my build develops. More
Great service center, I have been servicing my toyota's since 2011 at hickory toyota and will continue. I definitely recommend this Toyota service center. since 2011 at hickory toyota and will continue. I definitely recommend this Toyota service center. More
Outstanding Toyota dealership with an excellent Service Department. For the four years we've lived in Hickory we've had both of our Toyotas serviced here and have always been treated with professional cour Department. For the four years we've lived in Hickory we've had both of our Toyotas serviced here and have always been treated with professional courtesy, competence, and respect. Cindy is a particularly trustworthy and competent customer service representative, and the work done by the mechanics here is always first rate. Kudos and thanks to all as always. More
Lance, got me in and out of the dealership in record time. Each and every time I have had my truck serviced, and today, inspected, the service has been excellent. Each and every person I have come in time. Each and every time I have had my truck serviced, and today, inspected, the service has been excellent. Each and every person I have come in contact with at the dealership has been extremely pleasant. More
Excellent Service; work completed in a professional and efficient manner. Have always received top notch service with excellent Customer Service! efficient manner. Have always received top notch service with excellent Customer Service! More
Art Ortiz did a great job explaining the process and helped me understand the diagnostics tests I needed and the components being diagnosed. All repairs and maintenance, including door lock actuators, l helped me understand the diagnostics tests I needed and the components being diagnosed. All repairs and maintenance, including door lock actuators, light indicator, and tire pressure sensor, and a full tune up were completed in one day. Since my truck remained overnight, I was given a nice sedan to drive until my repairs were completed. Art managed my expectations throughout and handled my warranty concerns appropriately. Thanks! More