Mike Johnson's Hickory Toyota

Always does a great job! Lorie Horton was very helpful and professional. I would recommend this shop to everyone. They keep you updated on what type of service you need. Lorie Horton was very helpful and professional. I would recommend this shop to everyone. They keep you updated on what type of service you need. More

The service team did a wonderful job diagnosing our Sienna’s issues. Great care all around Sienna’s issues. Great care all around More

Very disappointed in my last service call. Went in to replace a battery under warranty. After 2 and a half hours they said they would need a diagnostic test. I told them I just wanted the batt Went in to replace a battery under warranty. After 2 and a half hours they said they would need a diagnostic test. I told them I just wanted the battery replaced. Another guy came back and said I have to charge the battery for 1 and a half hours before I replace the battery. I took it to Advance before I brought it to Hickory Toyota and they said it's your battery. What did you do for 2 and a half hours. If you knew you needed to charge the battery before you can replace one that is under warranty why would you not do this when you see the cold cranking amps were low. More

On time, fast service, no pressure. Gives me the owner the information I need to make best decision. Cindy Hall always makes herself available to give advice and accurate assessments. Gives me the owner the information I need to make best decision. Cindy Hall always makes herself available to give advice and accurate assessments. More

Mike Johnson’s Toyota has always done a professional job on all my vehicle services, very courteous and timely. on all my vehicle services, very courteous and timely. More

Awesome and quick service would recommend to anyone for their car needs quick and reliable their car needs quick and reliable More

I've been dealing with the Toyota of Hickory in North Carolina since I moved here since 2014 they always been very courteous helpful I never ever had any problem with the service or any of the sales peop Carolina since I moved here since 2014 they always been very courteous helpful I never ever had any problem with the service or any of the sales people they're all so friendly and courteous More

Took my car in on a Thursday because AC wasn't working. Told me they could fix it but all the parts wouldn't be in until Monday. Rather than have me bring it back on Monday, they kept the car and offered m Told me they could fix it but all the parts wouldn't be in until Monday. Rather than have me bring it back on Monday, they kept the car and offered me a free rental car for the duration. Car was fixed and I picked it up Monday at noon as promised. Jose was very pleasant and helpful with all questions I had. Ended up buying a new (used) truck which included the dealership picking up the $1700+ tab for the repairs! Excellent customer service! More

Mark Johnson assisted me in my oil change and his customer service was excellent. I would highly recommend you see Mark at Mike Johnson Toyota for your next oil change customer service was excellent. I would highly recommend you see Mark at Mike Johnson Toyota for your next oil change More

Thr service team ssistedme in my oil change. The customer service was excellent . I would recommend Jickory Toyota. The customer service was excellent . I would recommend Jickory Toyota. More