Mike Juneau's Brookfield Buick GMC

We had a great buying experience. Our salesperson was Martinis, he was awesome! Very knowledgeable and a really nice guy too. We drove several vehicles and when we found “the one” the transaction was qui Martinis, he was awesome! Very knowledgeable and a really nice guy too. We drove several vehicles and when we found “the one” the transaction was quick and easy. Everyone was very professional from beginning to end. Definitely recommend!! More

Our buying experience was very easy going which is so appreciated when making a bigger purchase! Every person we worked with throughout the whole transaction was super patient and kind! We would definite appreciated when making a bigger purchase! Every person we worked with throughout the whole transaction was super patient and kind! We would definitely recommend and will for sure use them again in the future! More

Working with Kevin was seamless. He was their early to meet and answer all of my questions. Would recommend dealership for your next vehicle purchase meet and answer all of my questions. Would recommend dealership for your next vehicle purchase More

They always provide great customer service. Kevin was awesome to work with. The person that I worked with on financing the vehicle also provided great customer service (I apologize I can't remember his awesome to work with. The person that I worked with on financing the vehicle also provided great customer service (I apologize I can't remember his name) More

Went above and beyond when had trouble with warranty. They even paid my deductible for the problem I encountered. Had a problem when I picked it up but took care of the problem They even paid my deductible for the problem I encountered. Had a problem when I picked it up but took care of the problem More

Friendly staff made process really easy for my first new car purchase. They were prepared and ready for my pick up and loan paperwork time. car purchase. They were prepared and ready for my pick up and loan paperwork time. More

I cannot say enough amazing things about this dealership. Their service department has always been incredible. Each time one of my vehicles has gone in I have always been extremely satisfied. Their service department has always been incredible. Each time one of my vehicles has gone in I have always been extremely satisfied. More

We have continued to have our service work done at Mike Juneau’s dealership since we began buying our Enclaves in 2015. The friendliness goes hand in hand with their expertise and squeezing us in due to th Juneau’s dealership since we began buying our Enclaves in 2015. The friendliness goes hand in hand with their expertise and squeezing us in due to the emergency nature of this job. More

Very pleasant, and welcoming! Answered any questions we had and kept us up dated while waiting for paper work to be done! Will definitely recommend to friends and family had and kept us up dated while waiting for paper work to be done! Will definitely recommend to friends and family More

My check engine light came on Wednesday, June 2 and I immediately went on line to schedule an appointment at approximately 10:55 am. I was given 2 available choices - 11:15 or 11:45. I took the 11:45 and immediately went on line to schedule an appointment at approximately 10:55 am. I was given 2 available choices - 11:15 or 11:45. I took the 11:45 and stated that I needed the shuttle to take me home (I received both a text and email confirmation) and arrived on time. I was told you had no record of my appointment and would not be able to look at it until Thursday morning. I was asked if I could leave it overnight to which I reluctantly agreed. I was told I would receive a call in the morning with the findings. On Thursday at 12:15 pm I called and asked to speak to my advisor and was told he was at lunch, would be back shortly and would call me when he returned. At around 12:45 I received a text that you were putting prices together and would receive a call when that was done. At around 1:30 I received the call with the bad news and said that I needed to talk to my wife before committing to all the work. My wife and I both agreed it was well above our budget and I called back in and committed to the timing chains and fuel pump, but not the serpentine belt or cam shaft solenoid covers. I was told you would try and get the car back to me by Friday, but it might not be until Monday. I asked if there was any GM advisories that would reduce the costs (as there are known problems with the 2.4L EcoTech's timing chains) and was told there were none and that I was only eligible for the 5% senior discount. I asked to speak to the service manager Tim and was told he was gone for the day but would be available Friday after 7:30 am. I called back on Friday, added the replacement of the serpentine belt and talked to Tim. He explained that there was nothing more he could offer me, but maybe GM would do so. I told him that I had already contacted GM (case number 9-6758088496) but had not heard back from them. I also told Tim that we were planning on buying 2 more vehicles this year. We have been loyal GM customers all our lives and that my father-in-law used to be a GM dealer. However, with what has transpired we are questioning GM's quality and backing of it's product on future purchases. More