Mike Juneau's Brookfield Buick GMC - Service Center

Prompt upon arrival. Comfortable waiting area and quick turnaround on scheduled maintenance. Even returned the vehicle washed! Comfortable waiting area and quick turnaround on scheduled maintenance. Even returned the vehicle washed! More

Always a great experience. Friendly, quick service and Always keeping me informed of what is going on Friendly, quick service and Always keeping me informed of what is going on More

They handled the issue professionally and was able to provide service in a timely manner. provide service in a timely manner. More

They kept me informed from the time my vehicle was scheduled for service until the work was completed and ready for pick up. Never had a bad experience. scheduled for service until the work was completed and ready for pick up. Never had a bad experience. More

Very grateful Tim and mechanic(s) diagnosed problem and repairs made Aug. 1 Without appt repairs made Aug. 1 Without appt More

Excellent Customer Service - Service Dept Staff Very helpful Experienced & Professional as always Our GMC Truck was due for 150000 mile service but started noticing unexpected unusual sound on low spee helpful Experienced & Professional as always Our GMC Truck was due for 150000 mile service but started noticing unexpected unusual sound on low speed shifting thought it was transmission fluid which was pale and had been changed early at 80000 miles turned out metal fragments were all over the magnet in bottom of transmission pan - recommendations were to install re-manufactured GM TRANSMISSION pricey but 3 year 100,000 mile warranty helped ease some of the pain and discomfort of the expense… Tim was outstanding as usual in trying to hold down costs but the 3% Dealer add on for using a charge card is not welcome! On top of tariffs and price increases & higher dealer costs - the way the Dealer adds a 3% Service fee on top of tax and all other costs is like piling on ! Very Disappointing and Frustrating! Plus these Dealer fees are excluded from GM Loyalty Rewards! Longtime customers passing multiple dealerships to remain loyal - Well it stings ! Paid what we could by check but may frankly need to reassess our loyalty?? Times & Are Changing not Necessarily for the Better- The Difference USED to Be The Dealer … More

The oil change and rotation was done but I got minimal feedback regarding my inspection and when I requested a paid diagnosis of a transmission fluid leak I was told from a Quick Look that there were nume feedback regarding my inspection and when I requested a paid diagnosis of a transmission fluid leak I was told from a Quick Look that there were numerous oil and transmission leaks so they decided not to diagnose it because they figured it would be too expensive according to the age and mileage of the truck. Needless to say, I was disappointed because if I wanted to know and was willing to pay, it should’ve been done anyway. Once I took it to a different shop, they showed that there was no oil leak and the transmission fluid leaks were identified and fixed by the other shop. I was disappointed to see that a place that I’ve frequented Decided that my problem wasn’t important enough or was too problematic in their opinion to be bothered with. I’m glad other shops don’t have the same opinion as this dealership does because my truck would still be leaking fluid to this day. More

Had a great experience getting my GMC Envoy repaired here. The mechanic was super responsive and kept me in the loop, and the work was finished way faster than I expected. Also, big shoutout to the gent here. The mechanic was super responsive and kept me in the loop, and the work was finished way faster than I expected. Also, big shoutout to the gentleman who picked me up to get my car—he was so kind and made the whole process even smoother. Highly recommend! More

Everyone was very helpful and the service was thorough. I will be back next time I will be back next time More

It seemed unorganized walking in and a bit confusing trying to check in and out. I have been here before many times and this time the professionalism seemed lacking trying to check in and out. I have been here before many times and this time the professionalism seemed lacking More