Mike Maroone Chevrolet North

No Pressure Sales staff was very professional and knowlegeable about all the the Volkwagen models. Did not pressure me into a choice and went out of their way to Sales staff was very professional and knowlegeable about all the the Volkwagen models. Did not pressure me into a choice and went out of their way to secure the exact car I wanted. More

Great job Stopped in to turn in my lease and get an oil change without an appointment. They were fast and friendly. Love this dealership. Keep up the great work Stopped in to turn in my lease and get an oil change without an appointment. They were fast and friendly. Love this dealership. Keep up the great work. More

Great Service The service was fast, friendly, and very helpful. I felt like the Service Rep cared about doing a good job for me. I hope to work with him in the fu The service was fast, friendly, and very helpful. I felt like the Service Rep cared about doing a good job for me. I hope to work with him in the future. I'm sorry I can't remember his name. More

Dishonesty Went to Al Serra to look at cars - met with Brock Hogan (salesman) and he showed me different vehicles and shared features of each one. He told me th Went to Al Serra to look at cars - met with Brock Hogan (salesman) and he showed me different vehicles and shared features of each one. He told me they have "aggressively priced" vehicles. I asked how much one particular car was he says you can find it on-line. I contacted him because it was no where to be found - he told me he would get pricing - he didnt and as we went back to look at the car he was selling it to a couple - interesting he could not give us a price on the car. Happy for the couple who bought it - but what a dishonest salesman - DO NOT TRUST BROCK HOGAN! Took my business elsewhere and got the car we wanted and saved over $1500. More

Awesome Had a weird check engine light on.. No one seemed to know what it was.. Daniel was diligent and honestly concerned, and made sure it was looked at Had a weird check engine light on.. No one seemed to know what it was.. Daniel was diligent and honestly concerned, and made sure it was looked at so that my mind could be put at ease.. Once it was figured out, he made sure the issues were taken care of.. thank you .. i will definitely go back again.. More

VW 1985 Cabrio stick shift and brake repair. Tina Martin is a superb service rep at al Serra. She is very knowledgeable and always treats us with courtesy and respect. She is tops Tina Martin is a superb service rep at al Serra. She is very knowledgeable and always treats us with courtesy and respect. She is tops More

Treat You Like Family April 2016 I came In to trade in my vehicle which I was extremely upside down on, and Brock (sales), Aaron (sales manager) and Jay (finance) listened April 2016 I came In to trade in my vehicle which I was extremely upside down on, and Brock (sales), Aaron (sales manager) and Jay (finance) listened to me, understood where I was coming from, and looked to get me in a vehicle that would change my current situation. After tireless hours they found some options and used every imaginable rebate to assist in getting me in the vehicles. Even though we are still waiting on approval I am beyond satisfied with the team at Al Serra North. Regardless the outcome They have my future business and loyalty. They are truly the best team I have dealt with! You won't find better care and hard work anywhere!-Chaz July 2016 The original deal was not successful, however Brock and Aaron were constantly on the lookout for a possible deal to get me out of my bad situation. These guys are by far the hardest working, customer focused, honest sales men I have ever met! They found a deal which lowered my payment, deleted my equity and put me in a vehicle that had everything I needed! If you are looking for a family type atmosphere with genuine care for the YOU he buyer, them there is no other place to buy a vehicle!- Chaz More

Service oif our 2008 volkswagen The service representative Daniel, was excellent. He kept me informed and was very up front with costs and concerns. Called when he promised and wa The service representative Daniel, was excellent. He kept me informed and was very up front with costs and concerns. Called when he promised and was very nice. More

Excellent Staff Tina Martin was wonderful on the phone identifying the problem. The problem was solved very quickly by the service team. Very satisfied customer. Tina Martin was wonderful on the phone identifying the problem. The problem was solved very quickly by the service team. Very satisfied customer. More